1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location in downtown Edinburgh. Walkable to everything, including amazing hiking trails within the city. Staff was wonderful and attentive.
Negative section of review
sink in the hall bathroom was starting to fall apart.
Positive section of review
The breakfast was very good and the value too, really and enjoy all morning. And very clean the breakfast area and the staff very professional.
Negative section of review
Persons in front of the Hotel smoking, drinking and littering in front of main entrance.
Positive section of review
Great hotel, very comfortable and good facilities/location. Didn’t have to check out until 12pm which was also very good.
Negative section of review
Parking. I validated my parking at check in at reception as required. A week after my stay I got a parking ticket for £100. I called the hotel to query this and was told to email so it would be cancelled. I did this but received another letter demanding payment. I contacted the hotel again and was reassured the ticket was cancelled. This experience was an unexpected inconvenience which spoiled my overall experience of the stay. Some forewarning upon check in with all the information regarding ticketing/emailing would be helpful; or a better process of communication between the hotel and the car park management company.
Positive section of review
Everything was clean and functionable and the beds were comfy. The staff were very helpful and the breakfast was excellent.
Negative section of review
Quite dark in the room and a bit dated
Positive section of review
i liked that there were facilities such as a coffee machine and streaming services on the tv
Positive section of review
Garage parking area good location. Modern apartment has a nice outdoor seating area to rear.
Negative section of review
The apartment had not been cleaned on arrival but this was sorted after a few telephone conversations.
Positive section of review
Breakfast, communal facilites & rooms, dining room all very good, clean and comfortable
Negative section of review
Room - bed, bathroom, noise level from other rooms, poor decor
Positive section of review
Very pleasant stay. Staff were helpful.
Positive section of review
Good sized rooms, spotlessly clean
Negative section of review
A bit tired in places. The ground floor bedroom had a terrible noise issue from the water tank
Positive section of review
location
Negative section of review
broken facilities in room that were neglected to be fixed during our stay that impacted our stay negatively