1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were very friendly and helpful with any queries. The location was absolutely superb (right by Cardiff Central Station) and within walking distance of the city centre. Good value for money.
Negative section of review
Room doesn’t get much natural light due to small windows and it wasn’t the cleanest of rooms - some of the previous guests ripped milk sachets were still on the floor on my arrival
Positive section of review
location walkable to town centre which is what we wanted. Breakfast excellent.
Negative section of review
nothing
Positive section of review
Wonderful location with a small but comfortable room and a great breakfast
Barnard Castle, United Kingdom
Positive section of review
Staff were friendly and welcoming. Location was good for our needs
Negative section of review
The plumbing shook the room and was noisy every 15 minutes or so throughout the evening. Fortunately it stopped rattling and banging throughout the night but started again at 5 Am
Positive section of review
Great location for the Arena. Good size room with nice view
Negative section of review
More soundproofing needed, could hear people walking around in adjacent rooms.
Positive section of review
The location and the easy booking and collection of keys.
Negative section of review
Was not advised on booking that we would have to put a parking ticket on at 8am every morning, also that the parking cost for “on site parking “ as stated would cost £50 plus for 5 days, there was bins for recycling and compost etc within the apartment but there was no advise of where to dispose of or knowledge outside the property, So for days we had to leave rubbish within the property until we decided we would dispose in the street rubbish bins, Apartment was quite quaint in decoration, quite disturbing pictures around the property, on which was described as “devils merry go round “ Property was definitely not decorated for guests and more a personal choice, like you were staying in someone’s home, Although we were there for the area we also were not advised that there was no tv to come back and relax with at the end of a long days walking, Amenities good but such a shame everywhere closed at 16:00 Definitely not worth the cost we paid
Positive section of review
The location was handy for the purpose of the trip.
Negative section of review
Miserable staff, no smiling, no ‘welcome’. Restaurant area closed for private function. Spa area closed for maintenance. Just overwhelming disappointing.
Positive section of review
Great lodge, beautiful surroundings
Positive section of review
Very good value for money
Negative section of review
Nothing
Positive section of review
the hotel
Negative section of review
the breakfast