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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Rewley House University of Oxford

    Oxford, United Kingdom

    Average review score: 8.2
    • Positive section of review

      I like everything about this place, it is one of the best hotels I've ever stayed in the UK. The room is big, compare to normal single room hotel in London, and very clean. The location is just next to the city centre with a little walk, and very quiet. The staffs are friendly and very helpful. The building I stayed was not at the Rewley House building and there is no lift in the building, however the staff helped me carried my luggage up and down the stairs, so there was no problem. Also, there is a laundry room in the Rewley House building, just only £4 for washing machine and dryer altogether, which is very nice.

    • Negative section of review

      The only thing that I don't like is that the housekeeping comes quite early in the morning, it might be nice if she comes 1-2 hours late than normal time.

    Reviewed: 29 March 2024 Stayed in January 2024
    Oranee United Kingdom
  • Rafayel Hotel & Spa

    London, United Kingdom

    Average review score: 7.3
    • Positive section of review

      The place it’s nice and clean.Staff great and very calm place. No cleaning noises and door flapping. Very discreet place. Including the price spa which I told will cost extra. And possible to buy swimming suits. One very positive things if you go buy transport the 170 bus will drop you exactly front of the hotel and I had a view to the bus stop from my room. I never saw any bus come that regularly how this was. Really great time.

    • Negative section of review

      All was great.

    Reviewed: 29 March 2024 Stayed in March 2024
    Ivett United Kingdom
  • Anchored Homely Apartment in Historic Centre

    Paisley, United Kingdom

    Average review score: 9
    • Positive section of review

      Location was great. Host was unbelieveable - Thank you! Thandi helped us out in a very dire situation. There was no problem contacting her late at night. She was very concerned that we have everything we needed and was willing to go the extra mile for us!

    Reviewed: 29 March 2024 Stayed in March 2024
    Rebecca Germany
  • Homestay close to the hospital and Alton Towers with resident dog and cat

    Stoke on Trent, United Kingdom

    Average review score: 8.9
    • Positive section of review

      The room was perfect and immaculately prepared with a lovely selection of tea and coffee, milk satchets even include oat! Bed was great and very comfy! Shower was fabulous and the bathroom also immaculate! The friendly dogs and cat are a bonus!

    • Negative section of review

      There was nothing about my stay I did not like.

    Reviewed: 29 March 2024 Stayed in March 2024
    Stuart United Kingdom
  • Kings Cross Hotel London

    London, United Kingdom

    Average review score: 6
    • Positive section of review

      Broken bed, no bbc tv Chanel’s, headboard fell off, mould on ceiling, light on outside room and big gap at side of bedroom door that let all the light in ! Receptionist couldn’t even communicate or understand even the simple words !

    • Negative section of review

      Everything

    Reviewed: 29 March 2024 Stayed in March 2024
    Susan United Kingdom
  • Parkwood Hotel

    London, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Great place with lovely staff, breakfast, customer service and location. We could absolutely stay there again if we ever go back to London. Absolutely lovely.

    Reviewed: 29 March 2024 Stayed in February 2024
    Cathrin Norway
  • Osborne Aparthotel

    Eastbourne, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Great shower with plenty of space in our room, always plenty of hot water.

    Reviewed: 29 March 2024 Stayed in March 2024
    Kim United Kingdom
  • Pier 36

    Donaghadee, United Kingdom

    Average review score: 9
    • Positive section of review

      Breakfast great - really big choice and very tasty

    Reviewed: 29 March 2024 Stayed in March 2024
    Danella United Kingdom
  • easyHotel Oxford

    Oxford, United Kingdom

    Average review score: 7.7
    • Positive section of review

      Friendly and welcoming staff. Great location.

    • Negative section of review

      Rooms a bit small. Expensive parking.

    Reviewed: 29 March 2024 Stayed in February 2024
    PM1984 United Kingdom
  • The Kings Cross Hotel

    Blackpool, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Enjoyed my stay really thank you come again

    Reviewed: 29 March 2024 Stayed in March 2024
    Allan United Kingdom