1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The under floor heating was amazing. Loved that the host provided board games for us. The lounging area was so comfortable too with the pull out couch and a modern tv with netflix. We really appreciated the cooking facilities too and bathroom was a good size
Negative section of review
More places with hook to hang our coats.
Positive section of review
It was a beautiful building and had lovely decor. Very nice to relax in after a busy day at the theme parks. Close to all amenities and theme parks.
Negative section of review
The property was very good and the things we didn’t like are very minor. - The bathroom is on the ground level and the stairs are difficult to descent in the night in the dark. This really was our biggest problem but it wouldn’t stop us staying again. - There is a lift but it was broken when we stayed but we were fine with the single flight of stairs. The property has well stocked with tea, coffee, sugar, dishwashing tablets, shampoo, gel, soap. These supplies are very beneficial and definitely make your stay more welcoming.I’d recommend the owners also leave a supply of washing liquid for guests only staying one or two nights though. - We’ve visited the theme parks 4 times in 12 months and this was definitely our favourite accomodation.
Positive section of review
Brilliant location for seafront and shops! Beautifully clean and lovely friendly and helpful staff both in reception and bar
Negative section of review
Would be nice to be able to see a breakfast menu before going in for food and a better area for breakfast rather than in the bar with low tables
Positive section of review
Sea front views were fantastic, family suite with mezzanine floor was brilliant 🤩
Negative section of review
All good 👍
Positive section of review
The breakfast was good quality and just the right amount.
Positive section of review
It was a well kept hotel and breakfast was fresh cooked.
Negative section of review
We were at the top of the hotel but we could hear a lot of noise and the trains going in and out of the station. It was also quite cold.
Positive section of review
Friendly staff, warm & comfortable👍
Negative section of review
Noises from other rooms& an incident outside in the early hours!!
Positive section of review
Food and service where amazing
Negative section of review
I could not sleep my bed matteress was too hard.
Derry Londonderry, United Kingdom
Positive section of review
Very friendly staff
Positive section of review
The location
Negative section of review
Being charged £10 for an early check in when my room was ready . The receptionist could see that I'd requested a 2pm check in but said I had to wait in the bar for 2 hours , also a 10 am check out ? What a joke , when they don't let guests check in til 4pm , the place wasn't exactly packed .