How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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West Hampstead Serviced Apartments by Concept ApartmentsAverage review score: 8.5
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Positive section of review
Very clean (other than outside of window). Very modern appliances and shower. Very quiet, virtually no external noise even though next to a pub and close to various train lines.
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Negative section of review
Just a bit on the small side - I was on my own so not too much of a problem but would be difficult with 2 people.
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The Hand HotelAverage review score: 8
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Positive section of review
The bed was exceptionally comfortable and we had a great nights sleep. Staff were very friendly and helpful and dinner was great. We really had a great stay so thank you.
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Negative section of review
Nothing
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The Talbot Hotel
Cleobury Mortimer, United Kingdom
Average review score: 8.1-
Positive section of review
The bed was comfortable. The room had been given a basic clean. The cooked breakfast was adequate. I am trying to find positives, be fair and constructive.
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Negative section of review
The room wasn't particularly attractive, it didn’t look fresh and welcoming, part of the ceiling had plaster work where I assume there had been a leak. There were several dirty, dusty old cobwebs hanging down from the ceiling. There was mold in the shower and on the windows. The lampshade had a big stain on it. We knew we had to pay extra for breakfast, which wasn't a problem. On arrival the woman who checked us in asked if we wanted breakfast, but informed us we had to pay £6.95 upfront. There was no menu available to know what breakfast consisted of, we had to ask to find out. We found the cooked breakfast fine, nothing special and in our experience, not 'very good' as a lot of reviews state. The continental breakfast, was buffet style and pathetic. Each cereal packet had barely enough to make one serving and as the cereal was the last contents of the packets they were far from appetising. In the fruit bowl all the tangerines had soft, wet patches where they were starting to go moldy. Coffee and tea were sachets with a flask of hot water. The information in the room gave the impression the chefs and cuisine was of a high standard, sadly our breakfast experience did not live up to that. Car parking was difficult, spaces in front of the hotel and in the public carpark behind were invariably full. We had to wait until a space became available, on both evenings. Information in the room read that they were a small team working hard, they prided themselves on their reputation, they'd appreciate it if we spoke to them if there was anything not to our satisfaction. I did not speak to anyone as I found it very difficult to believe this statement, I saw absolutely no evidence of pride or hard work when everything was of such a low standard, which the staff appeared to be content to proffer. On my return I emailed the head office of South Coast Inns, the group the Talbot belongs to, but received no reply.
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Best Western Corona HotelAverage review score: 7.3
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Positive section of review
iI like the room location and the general location of the hotel, I like the wifi and TV the fact that i could go do shopping without huzzel
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Aloft LiverpoolAverage review score: 8.3
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Positive section of review
Good location. Helpful staff and breakfast was ok but would have liked more fruit and seeds option. Room was large and bed comfortable.
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Negative section of review
I was woken from 6am with noise of lift.
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Caledonian Hotel 'A Bespoke Hotel’Average review score: 7
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Positive section of review
Room was comfortable and clean. Staff were very pleasant and helpful.
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Negative section of review
The breakfast could have been better.
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1bedroom ground floor apartmentAverage review score: 10
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Positive section of review
Clean, fresh and close to city centre
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Negative section of review
Nothing
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Kings Head Inn, WarwickAverage review score: 8.4
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Positive section of review
Nice pub good food great location
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Negative section of review
Hard bed
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Campanile SwindonAverage review score: 7.3
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Positive section of review
room small but ok
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Negative section of review
more modern, tv didnt work
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ibis London Luton AirportAverage review score: 7.6
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Positive section of review
Great location
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Negative section of review
Very basic feel
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