1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Easy parking next to the hotel in multi storey. Very comfortable beds and room was spotless. A good selection for breakfast and it was delicious!
Negative section of review
Could have had some more seating for breakfast. No wine glasses available in the bar when we went for a drink after the concert.
Positive section of review
We only stayed 1 night for a family gathering. Reception excellent & the room was clean & comfortable. A we needed really
Negative section of review
N/A
Positive section of review
It was a great, clean comfortable hotel which felt quite luxurious
Negative section of review
We were staying in room 31 which is clearly underneath/next to a washing machine that shook the whole bathroom at 5 am in the morning. I have a recording of it. There was another wash at around 8.30 am too but unlike the 5 am one, it didn’t wake me up
Positive section of review
Our room was amazing. Food us lovely & loved the location
Negative section of review
Nothing
Positive section of review
I use to live in stevenage, so knew location if hotel.
Negative section of review
Paying for parking was a big issue for me. The toilet was stained, and the seat was very tatty. Room smaller than expected. Could do with a paint to freshen up.
Positive section of review
Location close to M&S Arena and own car park.
Negative section of review
They use parking eye.
Positive section of review
Location, dining and bar areas, reception staff
Negative section of review
Badly maintained rooms, badly lit and not spotlessly clean.
Positive section of review
Nice walk along the river to the town centre
Southend-on-Sea, United Kingdom
Positive section of review
Very comfortable, great view from the room.
Negative section of review
Location, difficult to get to and not convenient for work.
Positive section of review
The location and price.
Negative section of review
Room was far too small for a double bed and entire hotel needs an upgrade.