How does it work?
-
1
It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
-
2
Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
-
3
And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
-
Hilton Newcastle Gateshead
Newcastle upon Tyne, United Kingdom
Average review score: 8.2-
Positive section of review
Staff were very friendly! First impressions - walking into the lobby with a view of the Quayside - were good! The room was spacious, comfortable and well lit, the bed was comfy, the shower was really good. The location was really handy for walking along the Quayside or further into town.
-
Negative section of review
Very disappointed with the cooked breakfast. Mushy eggs, the bacon was somehow dry and soggy at the same time, the hash browns had a slightly oily, burnt taste to them. The orange juice tasted almost as if it was watered down. We didn't bother going to breakfast on the 2nd morning. I feel the view from the room didn't match what is offered in the photos, as I paid extra for the promise of a view of the Quayside and our room turned out to be more west-facing than I expected and we actually had to strain a little to fully see the Tyne Bridge from the window. We also had to pay a £30 deposit, a little steep in my opinion, I assume in case we helped ourselves to anything from the mini fridge, but in our room we found only an empty cabinet where the fridge presumably once was. In general, the hotel felt more geared towards the "away on business" crowd than us and I personally don't believe the value for money was there.
-
-
Glenview LodgeAverage review score: 9.5
-
Positive section of review
Location and view were perfect. Accommodation was comfortable and we loved the little extras that Vanessa had left for us. Bed was incredibly comfortable and we both had peaceful sleeps. We appreciated the recycling bins.
-
Negative section of review
Water pressure tended to drop and occasionally stopped running in the shower forby the handbasin and sink. Weather was stormy, which made the main door very drafty, we found we had to close the curtains to contain the draughts, which spoiled us enjoying the view over the Glen.
-
-
St Giles House HotelAverage review score: 7.5
-
Positive section of review
Excellent city location Hotel had it's own car park Staff were friendly and helpful Room was big Bed was comfortable Breakfast was excellent
-
Negative section of review
Room needed updating Plumbing needed attention as very noisy
-
-
The White HouseAverage review score: 9.6
-
Positive section of review
The host Thomas was very accomodating and interesting. The house was immaculate. The breakfast was wonderful. A very good value.
-
Negative section of review
It was a little far out of the center of town, but lovely quite surroundings. We had a car, but I believe you could take a taxi. There was a pub at the bottom of the road and a small grocery store and a causal reasonable place to eat about a half mile walk. If you had a car it was centrally located to things in Enniskillen and Fermanagh.
-
-
Bournville House & CafeAverage review score: 7.9
-
Positive section of review
I liked the overall look of it and how cozy and warm it felt it was very calming to be in especially the decor
-
Negative section of review
There wasn’t anything that I didn’t like
-
-
Holiday Inn Express Manchester City Centre, an IHG HotelAverage review score: 7
-
Positive section of review
Everything was great. The room was very clean and the staff great.
-
Negative section of review
In my opinion, there's a design fault with the locking mechanism on the bathroom door.
-
-
Brighton Inn Boutique Guest Accommodation
Brighton & Hove, United Kingdom
Average review score: 8.4-
Positive section of review
Clean, the room had a fridge, close to everything
-
Negative section of review
It was a bit cold.
-
-
OYO The Old MillAverage review score: 8.2
-
Positive section of review
Close by,nice and quiet,no fuss
-
-
Park Plaza CardiffAverage review score: 8.2
-
Positive section of review
Wet stylish. Lovely rooms.
-
Negative section of review
The jacuzzi and the steam room were out of order. We click o my use the pool, which was very disappointing.
-
-
The Stag Rooms
Stratford-upon-Avon, United Kingdom
Average review score: 8.6-
Positive section of review
The rooms were good
-
Negative section of review
This was a gift to our daughter and partner they arrived to book in at 3pm and was told their room wasn't ready by a rude staff member. In the evening my daughter asked if she could book a table for dinner the staff member said to her it is Saturday evening you know and made her feel like she was doing her a favour by booking her in . She did say the food was good though . When they went for breakfast in the morning they were informed that they could only have a continental breakfast, when we made the booking it clearly stated it included a full English breakfast . They didn't make a fuss checked out and went somewhere else for breakfast . My daughter said the staff were rude and had an attitude which was a real shame as the room they stayed in was good.
-
