1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was very clean. The decor stylish and subtle. The shower room very clean and everything was working. My night was quiet and very comfortable. The staff were very helpful and polite. The location is fantastic. The best hotel stay I've ever had. I parked my car in the hotel underground carpark. All was very well organised. Thank you for a great stay.
Negative section of review
There is nothing I didn't like.
Positive section of review
Dinner at the main hotel restaurant was lovely, as was dinner at the attached/sister inn: 'The Old Boathouse', as was Sunday lunch. Excellent room with lovely lake view and decking area for walking in wet weather.
Negative section of review
Could do with more tea bags.
Positive section of review
Very welcome on arrival giving all the details of the hotel and facilities. Was very knowledgeable of the local area helping with how we would travel to our destination for the evening.
Negative section of review
Nothing
Positive section of review
Disgusting hotel. Falsified pictures. Rude staff. Never stay here. Moreover booking.com is charging double the price. Worth not even a penny
Negative section of review
Everything. The staff was rude the facility was disgusting rooms were old furnished next to construction site. No room service. They charge you for everything even for mere toothbrush and napkins.
Positive section of review
Very close to city centre. Very clean and spacious apartment. Room was ready early. Receptionist was lovely.
Negative section of review
Price was very expensive for 1 night. Toaster didn't work. No where to leave the keys when we left.
Positive section of review
very pleasant and friendly place to stay, close to all local amenities and buses
Negative section of review
Costa Coffee closed at the top of the main road a few weeks before we were due to stay ;0))
Positive section of review
Room was lovely. Staff very friendly. Stayed 2 nights for a wedding.
Negative section of review
Nothing
Positive section of review
The spa, although could have had better changing facilities
Negative section of review
It was very tired
Positive section of review
Receptionist was lovely and very welcoming.
Negative section of review
TV channels reduced to only 3 as signal too weak.
Positive section of review
En suite. Spacious room.
Negative section of review
The bed was noisy when moving.