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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Hartwell House & Spa

    Aylesbury, United Kingdom

    Average review score: 9.1
    • Positive section of review

      This was one of the best breakfasts we've ever had, combining a more than adequate buffet with service on the main hot meal and lots of healthy choices. The grounds of ninety acres provided peace and serenity despite the hum of surrounding busy roads. The spa facility was excellent and equally as calm. The house had a rich fascinating history. The staff were very friendly and accommodating. The log fire and comfortable downstairs rooms with vistas on the grounds.

    • Negative section of review

      The coffee. For us the coffee wasn't strong enough. We couldn't get the coffee machine to work in our room and no other coffee was provided. The choice of teas was limited. There was no herbal or decaffeinated versions. The evening meal was a little solemn. Although beautifully presented with candles and white table cloths, we felt we had in talk in whispers. Although the absence of canned hotel music was appreciated and appropriate for the building, classical music might ease the silence. We would have liked more information on who the portraits were of.

    Reviewed: 29 March 2024 Stayed in March 2024
    Vanessa United Kingdom
  • The Scott

    Edinburgh, United Kingdom

    Average review score: 8.5
    • Positive section of review

      The hotel was stunning, staff were so friendly and helpful

    • Negative section of review

      The pillow was a bit too soft for me but that was it, everything else was fantastic

    Reviewed: 29 March 2024 Stayed in March 2024
    Aimee United Kingdom
  • Marble Arch Inn

    London, United Kingdom

    Average review score: 7.1
    • Positive section of review

      It’s location and I could fit a family of 5

    • Negative section of review

      Too warm but the fan provided helped.

    Reviewed: 29 March 2024 Stayed in March 2024
    Karrn Ireland
  • Roseview Alexandra Palace Hotel

    London, United Kingdom

    Average review score: 6.5
    • Positive section of review

      Clean room and very convenient location

    • Negative section of review

      Lots of stairs and only one fire exit

    Reviewed: 29 March 2024 Stayed in March 2024
    Matthew United Kingdom
  • Motel One Manchester-Royal Exchange

    Manchester, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Great location next, nice lobby and bar

    • Negative section of review

      The rooms weren’t as nice as the rest of the hotel. Carpet was a bit grubby, no fridge, artex walls, terrible view etc

    Reviewed: 29 March 2024 Stayed in March 2024
    Lindsey United Kingdom
  • The Alan

    Manchester, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Staff were super friendly and helpful.

    • Negative section of review

      A/C in our room didn't work very well, so it was a bit cold and stuffy.

    Reviewed: 29 March 2024 Stayed in March 2024
    Ellen United Kingdom
  • Skylark Guest House

    Hounslow, United Kingdom

    Average review score: 7.6
    • Positive section of review

      The location and the dining area

    • Negative section of review

      Small rooms but if thats what you get for 45 pounds then I am ok with it

    Reviewed: 29 March 2024 Stayed in March 2024
    Venkatraman India
  • The Sitwell Arms Hotel

    Mosborough, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Very clean and comfortable.

    Reviewed: 29 March 2024 Stayed in March 2024
    Martine United Kingdom
  • Campanile Hotel Doncaster

    Doncaster, United Kingdom

    Average review score: 6.6
    • Positive section of review

      Polite friendly welcome.

    • Negative section of review

      Always clean and comfortable

    Reviewed: 29 March 2024 Stayed in February 2024
    Donna United Kingdom
  • Hotel Football, Old Trafford, a Tribute Portfolio Hotel

    Manchester, United Kingdom

    Average review score: 9
    • Positive section of review

      Brilliant 🤩

    • Negative section of review

      Nothing

    Reviewed: 29 March 2024 Stayed in March 2024
    John United Kingdom