1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was really nice and spacious. Plenty of space if you’re travelling with children. Room’s really neat and clean. Kitchen very well maintained. Washroom was nice and clean.
Negative section of review
Mattresses were not great quality. TV didn’t work but I never contacted the staff for it so that’s not an issue. My room was on third floor and lifts did not work.
Positive section of review
Breakfast was lovely, staff were friendly and chatty (one lady who we spoke to mainly) view from our room was nice
Negative section of review
No ironing board in room, bed sheets were slightly dirty, leaky towel rail
Positive section of review
Location. Close to underground. Breakfast included is good.
Negative section of review
Room space is small. Hallways are narrow.
Positive section of review
Location, bathroom was clean, relatively easy to find
Negative section of review
No cover for blanket, only one pillow, flickering bathroom light, no control of heating, only one bathroom between 5 rooms, noisy neighbours
Positive section of review
Nice and clean. Affordable and close to attractions.
Negative section of review
The mattress needs changing and the door lock is á bit tricky to open at first.
Positive section of review
Breakfast very good Dinner excellent
Negative section of review
No proper full length mirror in room
Positive section of review
Location, cleanliness and service.
Negative section of review
I did not like that it did not have a stovetop. In the description of the room says it has a kitchenette so I think is in a way misleading that it only had a microwave. I was expecting a stove top to be able to prepare food for my baby. I think that it should be specifically stated that the kitchenette does not include a stove top. I would have gone somewhere else if I knew this. Another thing I did not like was the hand soaps in the bathroom. Low quality, makes it look like a cheap hotel.
Newcastle under Lyme, United Kingdom
Positive section of review
Room was lovely with a big bath
Negative section of review
No beers on tap at the time.
Positive section of review
Everything
Negative section of review
Nothing
Positive section of review
Location
Negative section of review
Overpriced re star rating.