1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast was lovely.. freshly cooked every morning. Our preferences were accommodated and remembered. Both Pat and John engaged with all guests on first name basis and made us feel part of the family.
Negative section of review
Bed could of been a little firmer but this personal preference. Nothing else.
Positive section of review
A spacious apartment with all the facilities a family need to enjoy a weekend in Liverpool and only 20 minutes walk from the city centre.
Positive section of review
The location was good. The hotel was clean and there was a nice temperature for sleeping. The lounge areas were stylish and comfortable.
Negative section of review
Nothing in the room worked. The coffee machine, kettle, television. No number to reception only an online portal. Sauna wasn’t hot enough.
Positive section of review
Very close to T2 and handy for early morning flight. Rooms are new - great shower - nice toiletries but some of the pumps did not work
Negative section of review
Facilities are lacking, restaurant & food choice is limited. There was a delayed flight of people also being served and thus impacted the food and the service. The burger was over cooked and dry chips were cold. Service was very slow. Waitress does not know drinks - we asked for a Captain Morgan - she had no idea!
Positive section of review
Second time here, great hotel, lovely view, wonderful staff, good location.
Negative section of review
Some small issues with the tv, but this was quickly solved by the staff.
Positive section of review
Really quiet for a central location and being on a main road
Negative section of review
Nothing
Positive section of review
Location was good and apartment was clean and tidy.
Negative section of review
Entrance was slightly messy and looked tired, but this did not affect the quality of the apartment
Positive section of review
The staff were wonderful - caring and attentive
Negative section of review
Nothing really - it was pretty cool
Positive section of review
Good facilities & location
Negative section of review
Cleanliness could be improved. Tea & coffee spoons looked like they had not been cleaned properly. Sticky marks on bedside table. It had not been wiped clean.
Positive section of review
It was clean
Negative section of review
the location is very noisy.