1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
What a beautiful place. The room had a private patio area, was spacious with a large ensuite including bath. Throughout the facility it was spotless. The staff were super friendly and knowledgeable. Breakfast was delicious. A wonderful time was had.
Positive section of review
Really helpful staff gave us recommendations for cocktails and places to eat.
Negative section of review
The room was a little dusty, like it hadn't had someone in there for a while. Clean otherwise.
Positive section of review
The classy style down to decor details and excellent breakfast
Negative section of review
Nothing
Positive section of review
Good food and attentive staff. Room clean and as expected.
Negative section of review
There was no plug in the basin. This did not matter as I was using a battery powered shaver. Did mention this to reception.
Positive section of review
Everything was amazing
Positive section of review
It was comfortable
Negative section of review
The tea bags was the only gripe In Yorkshire it would be nice to have Yorkshire tea and not pg tips 😩
Positive section of review
Good location
Negative section of review
Personless hotel so everything is done by codes which is great when it works but not so great when it doesn’t. My room code did not work and I had to wait an hour until it was sorted. They staff worked really hard to get it done for me but the hours wait meant I was late for my plans.
Newcastle upon Tyne, United Kingdom
Positive section of review
Location
Negative section of review
Room was unclean, no heating
Positive section of review
Quiet
Positive section of review
Great
Negative section of review
Shower was either to hot or to cold