Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Sofitel Dubai The Palm Resort & Spa
- “Staff were amazing. Elmarco from Laguna Beach Taverna, Sabre from pool and beech management, Linda at the breakfast. Everyone made this trip memorable. Thank you.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Dolphin Lodge
- “The food was absolutely exceptional. The location itself, while a bit of a travel, was great for excursions into the amazon. The guides and staff were friendly, professional, and fun!”
Canada

Knotty Pine Cottages, Suites & Motel Rooms
- “the room was really cosy, it was clean, and the view was really nice! we were also grateful for the host for giving us what we asked for even when it was quite late.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Villa Francesca
- “Very clean apartment. Excellent location for exploring the town, close to restaurants and shops. Petros is an excellent and friendly host.”
Indonesia

Villa Semua Suka X 3
- “A stunningly beautiful garden property. Wow! Very well kept, felt like home.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Spotlessly clean, really helpful staff, and easy access to the station to get everywhere else.”
Malaysia

Lucentia Residence KL
- “Everything was Great, i enjoyed my trip”
Netherlands

nhow Amsterdam Rai
- “The staff are very nice. The rooms are very cosy , large and stylish. The beds are supper comfortable, and my room was very quiet Easy access to the city via underground or tram 4 and an evening in De Pijp Ten out of ten for this great hotel with super breakfast with a view”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Pullman Bangkok Hotel G
- “Excellent room, quiet, great view, friendly staff and amazing breakfast as well as food in the burger place and roof top as well, i am glad i found a spot when i come to bangkok !”
Turkey

Wonder of cappadocia
- “Everything was perfect”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £95
The King Alfred Pub
Winchester, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Very nice welcome when we arrived approx 1600 from a very helpful lady. Nice comfortable room and bed. Bedding and towels were nice quality too. Bathroom contained a walk in shower with power shower.Tasteful decoration all through. Whilst breakfast is not served at this pub there was fresh milk in the fridge in the room With that was muesli, yoghurts and fresh fruit which were not chargeable, crockery/cutlery provided too. Good tea and coffee making facilities with cookies supplied too. All in all nice touches. We stayed on a Sundaynight , Sunday Lunch was on offer up to 1730, there is also a menu for other food which looks very nice. The pub was snug and comfortable and we spent a nice Sunday evening there . This is a local pub for some but not overly busy. It is also child friendly. We enjoyed our stay very much and will be booking again on our next trip to Winchester.
- Negative section of review
  
  Nothing
Reviewed: 24 April 2024 Stayed in April 2024

Chris United Kingdom
From £152
The Brudenell
Aldeburgh, United Kingdom

Average review score: 8.4
- Positive section of review
  
  The hotel was lovely right on the beach and would definitely recommend a stay here! Breakfast was fabulous and we had ab evening meal in the restaurant was very nice especially the seafood!
- Negative section of review
  
  Nothing!
Reviewed: 24 April 2024 Stayed in April 2024

Julie United Kingdom
From £61
Village Hotel Bracknell
Bracknell, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Location was perfect for legoland. 10min drive, was great for staying over the night before to prevent a long early drive.
- Negative section of review
  
  Carpet stained. Not enough mugs for people in the room. Limescale in kettle. Not enough towels. Room part serviced. Breakfast awful. Low in volume. Low in quality. Service non existent.
Reviewed: 24 April 2024 Stayed in April 2024

Harriet-Jayne United Kingdom
From £89
View Hotel Folkestone
Folkestone, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Lovely seaside hotel, staff friendly, breakfast good, rooms very large & comfortable, clean.
- Negative section of review
  
  Lighting in the bedroom could have been better, but they are very large rooms.
Reviewed: 24 April 2024 Stayed in April 2024

Kathrina Isle of Man
From £72
Wheatlands Lodge Hotel
York, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Great location for visiting York and the surrounding area.
- Negative section of review
  
  There was very little private parking for such a good sized hotel. We had to park on the road which meant sometimes having to move the car twice to get onto the free, limited parking space. Also the parking was under trees which pigeons were roosting at night and covering our car in droppings which resulted in having to take the car to a car wash.
Reviewed: 24 April 2024 Stayed in April 2024

Geoffrey United Kingdom
From £58
Thatchers Bar & Restaurant
East Horsley, United Kingdom

Average review score: 7.1
- Positive section of review
  
  Clean room, courtesy staff, and nice car park
- Negative section of review
  
  The breakfast was not fresh... There was no juice to drink during breakfast.
Reviewed: 24 April 2024 Stayed in April 2024

Stanley United Kingdom
From £162
Doubletree By Hilton London Kensington
London, United Kingdom

Average review score: 7.3
- Positive section of review
  
  The Location was good. Close to the subway
- Negative section of review
  
  Hotel is really outdated. The room was musky, carpets were stained and torn in places. The bathroom smelt like sewage from the moment we got there. The expected much higher quality. Hotel is really outdated and at most a 3* hotel.
Reviewed: 24 April 2024 Stayed in April 2024

Caroline Ireland
From £55
Damon’s Hotel
Lincoln, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Perfect location for me
- Negative section of review
  
  N/A
Reviewed: 24 April 2024 Stayed in April 2024

Nick United Kingdom
From £71
B/W Plus Lancashire Manor Hotel
Skelmersdale, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Overall it was okay
- Negative section of review
  
  Staff on arrival were a little rude
Reviewed: 24 April 2024 Stayed in April 2024

Sarah Malta
From £75
Modern studio flat in Romford
Havering, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Nothing
- Negative section of review
  
  It smelt bad in the apartment and the hallways, mattress was horrific, TV was really low down, really had a crap time if im honest.
Reviewed: 24 April 2024 Stayed in April 2024

Alf United Kingdom