1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property was very comfortable, it was just off the centre of town, easy walk into town. The staff were very friendly and helpful, they made sure everything went smoothly. Would highly recommend staying here. The food was excellent could fault a thing.
Positive section of review
The 24 hour front desk was great, I had to find a new hotel in the middle of the night as another accommodation closed its front desk before I arrived, so I ended up with this one, the front desk working 24 hours solved a lot of problems!
Negative section of review
The room was small, you could hear the underground, the desk and wardrobe seemed to be broken and in need of repair, the other amenities were ok, the bed was clean, the bathroom was clean, I didn't watch the TV so I don't know how the TV was
Positive section of review
Gorgeous old building with lots of character. Great staff, very helpful and pleasant. Excellent food and a fair price.
Negative section of review
Thought our room was overpriced. Stayed in the main building, although a pleasant room, it should have been £40 less per night.
Positive section of review
The staff were lovely and very helpful. The room was clean and comfortable.
Negative section of review
Nothing wrong at all
Positive section of review
Loved all of my trip onwards for my flight to Tobago
Negative section of review
I used to be a housekeeper back in the day in the adelphi Liverpool. So changes of bedding are my little thing of stripping the beds to help the maids come in and do their job on a quick turnaround. But I noticed my bed topper was badly stained of some substance!!!. So I was not happy at only a bit that bit!! That should have been checked and binbed immediately, for the hilton ?
Positive section of review
Location. Friendly owners. Clean bathrooms.
Negative section of review
Having to make my own breakfast. Bed and pillows uncomfortable. Dusty areas in the bedroom. Noisy water tank in our room. Low beams in the bedroom.
Positive section of review
Location was the only redeeming feature
Negative section of review
Upon arriving at the accommodation it was abundantly clear that the photos on the advert were taken a long time ago. As soon as we arrived it was clear that this property had been used as a HMO previously as each bedroom had a lock on it and the bathroom facilities was located on the ground floor at the rear so we're used as a communal facility rather than your standard home. This property was not cleaned prior to us visiting and the garden was more of a building site rather than the dog friendly environment advertised. This is the worst booking I have ever made from this website.
Market Harborough, United Kingdom
Positive section of review
Got there and it was closed
Negative section of review
No food as was told couldn't get staff to open on Monday this should have been mentioned on the booking system if I had known this I would not have booked it
Positive section of review
Great breakfast!
Monkwearmouth, United Kingdom
Positive section of review
Location
Negative section of review
Very noisy road outside. No pillows then I found one in the cupboard and asked for a pillow case it never came . Floors were dirty. Only one small towel. There was sick on one of the chairs. I tried to get out in the morning and they had put down metal shutters with no instructions of how to get out . A real fire hazard! Patio door in my room leading to the main road would not lock. Absolutely terrible for a woman travelling on her own . I didn’t feel safe .