1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Family run business working hard as a team to deliver a good experience for guests. Nice bar area and comfortable bed. The room was cold and the radiator didn't seem to come on. However once the team provided a small heater we were nice and warm. Thanks for a nice stay. This hotel is in a great location to discover Edinburgh. The tram runs from outside the property right into town, also there is a train station in the same location right outside if you prefer.
Negative section of review
Heating, would be our only gripe.
Stansted Mountfitchet, United Kingdom
Positive section of review
The apartment was spacious, warm,clean and attractively set out. Was nice to have bread,milk,a selection of cereals, teas coffees and biscuits provided. Was contacted throughout my stay to ask if I needed anything. Couldn't fault place or hosts.
Negative section of review
There was nothing I vould fault. Would highly recommend.
Positive section of review
We arrived earlier than our check in time, but the receptionist gave us an available room already and we got an upgrade.
Negative section of review
Nothing
Positive section of review
Beautiful hotel. Very polite staff. Amazing food. If we visit Isle of Man again we will definitely be back! Thank you.
Negative section of review
Nothing.
Positive section of review
The main building and location gave one a sense of luxury. The evening food at the Mulberry Restaurant was superb.
Negative section of review
Room was far too hot. Had window wide open the whole night. This was a top room of a cottage type of property. Had to walk in the wind and rain to get to main house for meals. This is okay if one is not attending a special occasion, but one can be a bit dishevelled by the time you get there.
Positive section of review
Didn't have breakfast - I don't think it was offered. I liked the location.
Negative section of review
The bed was quite possibly the worst mattress I have ever slept on - I felt all the springs. The bedside light did not work on one side and the hot water in the shower took about 10 minutes (not joking) to run hot.
Positive section of review
Excellent location; lovely staff; well equipped, comfortable room with great view.
Positive section of review
Like the deco and kitchen
Negative section of review
No place to hang clothes. After wash no place to dry clothes.
Positive section of review
ambiense
Positive section of review
Nothing
Negative section of review
We did not stay in the property as it was so dirty and disgusting. We are still waiting for the funds to be refunded to us as the owner agreed to do so, and we were provided with alternative accommodation luckily by Vicki. Booking.com has been advised and a refund requested. Still waiting.