How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Montcalm Royal London House, London CityAverage review score: 8.3
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Positive section of review
Underfloor heating in the bathroom was great! The vibe of the hotel and room was awesome and you couldn’t hear any neighbour or corridor noise. The breakfast was fab! As was the roof top igloo.
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Negative section of review
If I had to be picky, the pillows on the bed weren’t that good.
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Wick Holiday Home - NC500 RouteAverage review score: 9.2
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Positive section of review
Clean well appointed property in a good location. Parking for 2 cars on the. Drive but parking outside is not a problem too. Quiet area with roughly a 10 minute walk to town
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Holiday Inn Express - London Heathrow T4, an IHG HotelAverage review score: 8.3
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Positive section of review
Staff was very friendly, breakfast was good although could do with a bigger fruit selection, very convenient location for an airport stay, room was excellent no complaints.
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Negative section of review
The fee for the hotel shuttle to the airport, would be nice if it was complimentary or at least a little cheaper than 6.80 per person.
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Flambards HotelAverage review score: 9.1
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Positive section of review
Unbelievably kind management who adjusted and accommodated my needs with such generosity. Thank you so much. Will definitely stay again and recommend so highly .
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Negative section of review
All of it. Breakfast , room and staff all beyond excellent
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En-suite Room in Zone 1 LondonAverage review score: 6.1
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Positive section of review
Staff is helpful by replying the message immediately. Easy to get in. The place is near Market & lots of restaurants nearby.
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Arundel Park HotelAverage review score: 8.2
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Positive section of review
During breakfast the staff were helpful, friendly and accommodating. Property was clean.
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Negative section of review
Way too expensive for this kind of property at £185. No heating along with one sheet and a very thin cover, so I was cold and on a cold evening too. So overall not satisfactory.
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Park Grand Paddington CourtAverage review score: 7
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Positive section of review
Nothing The location was fine but everything about the hotel was a disappointment
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Negative section of review
I arrived to be met by a busy reception at 10pm. I’m not used to having to show ID in a UK hotel, and then the need for physical card payment to cover for the risk of me damaging the room. I’d booked the hotel because it had a gym on site. When I arrived I was told that I was staying at their sister hotel around the corner - which doesn’t have a gym. My room was in the basement, small and clean enough, but being in the basement meant no natural light and the constant background hum coming from something even after I’d turned off the AC and fridge in my room. I can cope with being asked to move hotels, can cope with a basement room, but what was ultimately unacceptable was that there was no way to turn off the emergency light in the room. A spotlight by the door could not be turned off - the solution - at first the answer was ‘sir, we can’t turn it off you’ll have to sleep with it on’, the second option ‘we can put some tape across it’ - choosing the second option might have provided a darkened room but didn’t permit sleep for fear of the fire hazard of covering a spotlight with a bit of card.
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The Annexe IIAverage review score: 9.6
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Positive section of review
The friendly staff, superb location
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Negative section of review
the weather
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The Cornwall Hotel Spa & LodgesAverage review score: 8.3
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Positive section of review
Nice setting, lovely pool and spa
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Negative section of review
The shower in our room was faulty and we were told to use the showers in the spa until it was repaired, the receptionist sent a maintenance man up while we were out, he bodged the repair so we still couldn’t have a decent the day we left!
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The George at BackwellAverage review score: 7.8
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Positive section of review
Location
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