1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything the staff, the room, the view of the Solent , the food. But what separate this hotel from others was its staff. Nothing was too much bother to them. The greeting Hello, How may I help, to Did you enjoy your day/stay. They were a happy team. My one mistake I didn't observe the girl name who welcome us and said goodbye, she was genuine help us with taxis, saved us money by giving us discount leaflets, checking us out. Thank you for making our birthdays/anniversary so memorable.
Negative section of review
Nothing
Positive section of review
Very quirky and pleasant, food was excellent and staff very efficient and cheery..lovely stay cozy n the whole.
Negative section of review
Nothing
Positive section of review
Everything was perfect, comfortable, tidy and really clean. Sum up perfect. Perfect breakfast 👌🏼
Negative section of review
Nothing, everything was perfect.
Positive section of review
Rooms were very comfortable location was perfect for our needs
Negative section of review
Layout of the hotel very confusing
Positive section of review
It was lovely and bright, clean, comfortable and spacious
Positive section of review
Room, staff, shower, location, cleanliness
Negative section of review
Nothing!
Positive section of review
Family room space, comfortable bed
Negative section of review
Curtains need to be thicker, and the welcoming from the staff at night was bad
Positive section of review
Very close to Utilita Arena
Negative section of review
Bit intimidating to walk straight into a private members club when checking in
Positive section of review
Close to station access.
Negative section of review
check-in was supposed to be at 3pm, and we only managed to get in at almost 4pm because they were cleaning. Upon arrival we found the cleaner who was still there. House with a lot of humidity, there was no face towel in the bathroom or soap. There was no dishcloth in the kitchen. We cooked and there was nowhere to dry our hands after washing. It has a dishwasher but there was no soap. Then we put the dirty dishes in the machine and leave them there. It's a good thing we only rented it for 1 day because otherwise we wouldn't have any dishes to use the next day. In the early evening it was uncomfortable to stay at home due to so many mosquitoes in the bedrooms and bathrooms. In one of the bathrooms the bathtub was closed for use.
Positive section of review
Nice place