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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • YOTEL Edinburgh

    Edinburgh, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Easy to find, brilliant location & proximity to everything. Staff couldn’t be nicer. unbelievable beds & even though Hotel is beside a busy road there was no noise. Will absolutely be back here again

    • Negative section of review

      Nothing.

    Reviewed: 29 March 2024 Stayed in March 2024
    Caroline Ireland
  • Munro Guest House

    Stirling, United Kingdom

    Average review score: 9.5
    • Positive section of review

      Very friendly and warm welcome from Richard. Great central location, comfortable room and very clean facilities. Good value for twin room and 2 delicious cooked breakfasts.. Thank You Richard.

    Reviewed: 28 March 2024 Stayed in March 2024
    Karen United Kingdom
  • Salt Yard Cottage No 1

    Whitstable, United Kingdom

    Average review score: 9
    • Positive section of review

      Location fabulous. Clean and great facilities. Parking space brilliant. Modern and everything you need.

    • Negative section of review

      The sofa was not comfy.

    Reviewed: 28 March 2024 Stayed in March 2024
    Elaine United Kingdom
  • Norland House

    London, United Kingdom

    Average review score: 5
    • Positive section of review

      It was nice inside and the telly was great to watch and shower was nice and warm all time

    • Negative section of review

      There was only one bed and the sofa what 2 off us slept on was hard and got a sore back plus there wasn’t any cups to make a brew on a morning

    Reviewed: 28 March 2024 Stayed in March 2024
    Tony United Kingdom
  • Holiday Inn Express Manchester City Centre, an IHG Hotel

    Manchester, United Kingdom

    Average review score: 7
    • Positive section of review

      Breakfast excellent plenty to choose from good location for what we wanted

    • Negative section of review

      nothing

    Reviewed: 28 March 2024 Stayed in March 2024
    Clark United Kingdom
  • The Z Hotel Bath

    Bath, United Kingdom

    Average review score: 8.3
    • Positive section of review

      The hotel was situated in a perfect location

    Reviewed: 29 March 2024 Stayed in March 2024
    Vanessa Ireland
  • Courtyard by Marriott Oxford City Centre

    Oxford, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Location

    • Negative section of review

      Rom looked over sure conditioners and breakfast was awful

    Reviewed: 28 March 2024 Stayed in March 2024
    Simon United Kingdom
  • Columba Hotel Inverness by Compass Hospitality

    Inverness, United Kingdom

    Average review score: 7
    • Positive section of review

      Location

    • Negative section of review

      Felt hotel/staff were functional. Everything that had to be done was done. But no more.

    Reviewed: 28 March 2024 Stayed in March 2024
    Patricia United Kingdom
  • Ivy House Hotel

    London, United Kingdom

    Average review score: 5.9
    • Positive section of review

      Nothing

    • Negative section of review

      Everything! The room and bathroom were beyond dirty

    Reviewed: 29 March 2024 Stayed in March 2024
    Jan-Hendrik United Kingdom
  • ibis Styles Birmingham Centre

    Birmingham, United Kingdom

    Average review score: 8.3
    • Positive section of review

      clean

    • Negative section of review

      parking really tight

    Reviewed: 29 March 2024 Stayed in March 2024
    Kaley United Kingdom