Skip to main content

Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Atana Hotel

    - “I love everyone so friendly and helpful. Our room was always clean. The food for breakfast and dinner was amazing. We are definitely staying at Atana again when we go back to Dubai, thanks to Atana staff and Mr Amgad the duty Manager”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Castelo dos Tucanos Hostel

    - “It is a unique building, old, big and very artistic- how it looks is reason enough to stay here! Big kitchen with a lot of space to cook. The castle also has many spaces for relaxing or socializing, like the pool, the living room and the garden. There is something for everyone here, either if you like to socialize a lot, chill in your own private space or if you are there to work while you travel. Great staff and great volunteers who really makes you feel at home. For me, this is one of the most unique and special hostels you can visit, do not sleep on this one and book your stay❤️”

  • Confederation Place Hotel

    - “THE STAFF. We are musicians and work odd hours. While we weren't overly loud, we did stay up late and our neighbours had to be up early. Your staff was so incredible in sorting this out amicably, finding us a space we could chat freely and everyone could be comfortable. I forget the name of the gentleman at the front desk- but he worked from the 17th-18th overnight. He was INCREDIBLY KIND. I can't say enough, so accommodating, understanding for everyone, and just a positive attitude that made it feel like he really enjoyed his job and was just a good hearted person.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Minimalist apartments w/ view (by Powerbnb)

    - “Great. It was the same as the Photos”

  • TS Hut Lembongan

    - “A great place, staff were very friendly and attentive. The food was fantastic, the pool was perfect. The location was exceptional, so many restaurants, cafes, warungs to choose from. Will definitely stay again if we go back to Lembongan.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Mercu Summer Suites KLCC By Sweet Home

    - “Very nice place this is my 3rd time stay here 😎 there behaviour is really amazing I like it”

  • de Baak Seaside

    - “The breakfast was on point with a variety and balanced diet and the staff was amazing nice and helpful at all times. May God richly bless those people.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • Pestana Vila Lido Madeira Ocean Hotel

    - “The best part of this place is its location. Booking a sea view . Nothing beats going to sleep and waking up to the sound of waves. The beautiful sunsets that you can watch from the comfort of the balcony. The staff at this hotel are the warmest I have met in my travels. Super chilled vibe and nothing is too much trouble for them . Thank you all for making our stay very relaxing and comfortable. Hope to visit again soon!”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • The Voyager Guesthouse

    - “Clean room, friendly staff. I also rent motorbike from them.”

  • STELLA HOTEL&Spa ALL INCLUSIVE

    - “Staff was helpful and the food exceeded our expectations. Looking forward to our next visit.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Rusacks St Andrews

    St Andrews, United Kingdom

    Average review score: 9
    • Positive section of review

      Front of house staff were so friendly and approachable. Given an upgrade due to special occasion which was very kind, along with a little gift in the room. Wonderful views, big comfortable bed! Also really loved the ‘one under bar’, great cocktail and staff were so friendly.

    • Negative section of review

      Breakfast was the only down fall to our stay. Personally, much prefer self service of fruit/yogurt/cereals etc followed by a served hot breakfast. Service very slow and disorganised. Breakfast room felt very stressful with staff audibly complaining to one another. Ordered pastries twice but never arrived so just left as wasn’t a pleasant atmosphere.

    Reviewed: 28 March 2024 Stayed in March 2024
    Lauren United Kingdom
  • Leonardo Royal Hotel Birmingham

    Birmingham, United Kingdom

    Average review score: 8.6
    • Positive section of review

      We had been put in executive rooms which were massive. On the very top floor which wasnt a problem as there were 4 speedy lifts. Not sure what would have happened if lifts broke down as I walk with a stick. I hadnt told hotel that so that wasnt their fault if it did happen.

    • Negative section of review

      My only criticism was...... when we arrived there were no pillows on my bed. I phoned down to tell reception and no one had come after 2 hours which was very annoying as I wanted to rest after a long journey. I tried to ring down to the reception various times and no one answered. Once they did the pillows were brought straight away. Would not put me off staying there again.

    Reviewed: 28 March 2024 Stayed in March 2024
    Rosalind United Kingdom
  • The Castle Hotel Neath

    Neath, United Kingdom

    Average review score: 7.8
    • Positive section of review

      The receptionist was exceptionaly helpful. The breakfast was lovely. Even though it was on a busy road in a Saturday night we was out the back and couldn't hear a thing. The bed was comfortable.

    Reviewed: 28 March 2024 Stayed in March 2024
    Sarah United Kingdom
  • 16 John Walker House

    York, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Great location, nice position over looking the river Foss. Large apartment with everything you should need. Secure parking and surroundings. Near by local shops and eaterys.

    • Negative section of review

      No dressing table in main bedroom and the bedroom light needs to be bright to get ready - Cleaning requires more attention to detail, dusty bathroom fans, tile trims, radiators, light shades, shower frame requires descale. Loo brush filthy - No bathroom shelves. Kitchen sink didn't hold water.. it needs a working plug as the seals eroded - cutlery needed a GOOD clean - Beds not very comfortable but bedding immaculate. Room dining chairs stained + sofa had coffee stains and needed wipe over.

    Reviewed: 28 March 2024 Stayed in March 2024
    David United Kingdom
  • Holiday Inn Slough Windsor, an IHG Hotel

    Slough, United Kingdom

    Average review score: 8.2
    • Positive section of review

      The open bar area, welcoming staff and breakfast area was good

    • Negative section of review

      Thw bed was absolutely horrible barely got any sleep, and the shower was terrible also, very little water coming out of thw shower head

    Reviewed: 28 March 2024 Stayed in March 2024
    Harkamal United Kingdom
  • Caledonian Hotel

    Newcastle upon Tyne, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Great staff good value for money bar prices were great

    • Negative section of review

      Bay window sash a bit draughty

    Reviewed: 28 March 2024 Stayed in March 2024
    Trevor United Kingdom
  • Fortune Huddersfield; Sure Hotel Collection by Best Western

    Huddersfield, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Well priced; comfortable bed; good shower

    • Negative section of review

      Hotel is looking a little tired in places

    Reviewed: 28 March 2024 Stayed in March 2024
    John United Kingdom
  • Cardiff Sandringham Hotel

    Cardiff, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Very good location, friendly staff.

    Reviewed: 28 March 2024 Stayed in March 2024
    Lassi Finland
  • Crescent Court modern and luxurious Apartments York

    York, United Kingdom

    Average review score: 9
    • Positive section of review

      Good location and nicely furnished

    • Negative section of review

      Location and tidy inside

    Reviewed: 28 March 2024 Stayed in March 2024
    Wayne United Kingdom
  • St Christopher's Greenwich

    London, United Kingdom

    Average review score: 6.5
    • Positive section of review

      Accessibility

    • Negative section of review

      Crowded paraphernalia

    Reviewed: 28 March 2024 Stayed in February 2024
    bamgbose United Kingdom