Limited evening meal options

Location to local attractions and very friendly and helpful staff at front desk and room service woman.

Stayed in April 2024

Staff was exceptionally helpful

Stayed in April 2024

Nothing to complain

Very centrally located next to the Mirabell gardens.Easy access from Rail Hbf. Friendly helpful staff. The buffet was abundant. Highly recommended for families and couples

Stayed in April 2024

Nothing

Location

Stayed in April 2024

great location near bye to most attractions . clean quiet rooms perfect cooperative stuff

Stayed in April 2024

The character and history, walking proximity to Mirabelle Gardens and City, staff family friendly and rooms beautiful, big and clean

Stayed in April 2024

Rooms were a bit dated, but they were clean and spacious. Bathrooms should be renovated; shower leaked quite a bit.

Great location—walking distance from most of the Salzburg attractions. Staff members very kind and helpful.

Stayed in April 2024

Great location, big and clean room, comfortable beds, nice breakfast. Garage close by.

Stayed in April 2024

Loved everything

Location was perfect. Staff were so friendly. Room was so comfortable. Complimentary waterNice chocolate for Easter when I was leaving.

Stayed in April 2024

Nil

Location, comfortable bed and good size room

Stayed in April 2024

Room was very warm but nothing that couldn’t be fixed by opening the window

Property location is perfect, I had views over Mirabell Palace which was perfect for sunrise and sunset shots. Rooms were very comfortable and the breakfast was great. Staff were especially friendly and helpful especially Sima (?) in the breakfast room - what a standout employee!

Stayed in March 2024

Tissue box only contains a few tissue.

The location is great! Walking distance to all of the major landmarks. The hotel staff introduced the landmarks and bus stations very friendly and helpful.

Stayed in March 2024

Room rather hot

Automatic window blinds, quiet room

Stayed in March 2024

Decent and basic hotel

Stayed in March 2024

The toilet paper holder was hard to reach it’s located in an awkward position. Carpet & furniture was outdated but were functional.

The location of this hotel was the best it’s right in the middle of the city centre. The room was big & clean although the furniture was a bit outdated it was okay for us. The staff at the reception were friendly & breakfast had great selection plus service by Sema was exceptional.

Stayed in March 2024

The hotel is very central but quiet. We had a warm reception on arrival and throughout our stay. Rooms were clean and comfortable. Breakfasts were excellent with a lovely range of choices, the granola was particularly good. The breakfast staff were very kind and helpful. Any requests or advice we needed was quickly arranged. Seeing the snow capped mountains from our window and hearing the morning bells added to the experience.

Stayed in March 2024

n/a. Shower not the most sophisticated option, but water pressure good.

A handsome and central hotel but slightly out of the main tourist crush. Handy for Old Town and the riverbank. Also handy for the train station.

Stayed in February 2024

Staff on reception were exceptional.

Stayed in March 2024

Great location. Staff very friendly and helpful. Wonderful breakfast.

Stayed in February 2024

Very warm.

Great staff. Good breakfast. Comfy beds.

Stayed in February 2024

It was right across from Mirabell Palace and a bus stop. Walking distance to all major landmarks. Staff members were very kind recommending local restaurants and places to visit. The room was big and clean!

Stayed in February 2024

There was nothing we didn’t enjoy. If we have to find a problem, the room was hot in the evening but that was corrected by opening the windows for a short while.

The staff were amazing and recommended some wonderful restaurants and a really helpful walking tour. Breakfast was also extremely good and kept us going past lunch every day. A great location for sightseeing boosted by some unseasonal good weather! Also close to the station (15 min walk)

Stayed in February 2024

There’s nothing not to like about this hotel.

Location- We found the hotel incredibly easy to locate using public transportation. We came via train from Munich and took a bus from the train station to the hotel. The location cannot be beat. Everything we wanted to do as far as tours meet at Mirabellplatz which is literally across the street from the hotel. Around the corner you can find sushi, burgers, and cafes. A block down you can find a small grocery store. If you walk a different direction you will find a store you can grab toiletries. Rooms- Our room was lovely with beautiful views! We were on the fifth floor and found it very peaceful. We opened the windows a few times for fresh air and to listen to the bustling city below, but once the windows are closed, we could hear very little from outside. The room is equipped with heat and air. Breakfast- Absolutely buy the breakfast. Many options to pick from, and like everyone else we met, the staff was friendly. Staff- I don’t understand how anyone could say anything other than positive things about the staff. Every single time we left or came back we were greeted warmly! Our first night here it was cold and rainy. We were tired and hungry and didn’t feel like walking anywhere. The staff helped us with information on a meal delivery app (Liefernando which is like Uber eats) where we ordered some Italian food for delivery. They answered all of our questions without seeming bothered. I wanted to stay two more nights and they made it seamless. Like I mentioned, every time we left and a came back we were greeted. This made us feel very welcomed. If no one was sitting at the desk (late at night) then they came out of the office to welcome us back. The “kids” at the front desk were very professional, kind, knowledgeable, and made the stay that much better.

Stayed in February 2024

Nothing.

Excellent location, ideally situated for exploring the city, combined with perfect cleanliness standards that exceeded our expectations. The breakfast offered a great choice of food, catering to various tastes and dietary needs. The staff were not only helpful but genuinely caring, exemplified by an unexpected and extremely kind birthday greeting for my husband. Additionally, we appreciated the discount for the nearby car park, adding value to our stay. Highly recommended for a comfortable stay.

Stayed in February 2024