Rainerstraße 6, 5020 Salzburg, Austria
#25 of 125 hotels in Salzburg
Guests' ChoiceBased on 1177 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
8.8
Staff
9.3
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 26 March 2024
Kelly
GermanyThe location is great. Close to train station and within easy walking distance to attractions
Stayed in March 2024
Reviewed: 26 March 2024
Derek
United Kingdomit was a little too warm even though the aircon was set to low
The room was excellent with separate lounge area, bedroom and bathroom
Stayed in March 2024
Reviewed: 26 March 2024
Jamie
AustraliaNo compliants
Very friendly staff at the reception. Exceptionally clean and large room. The location of the hotel is also very central and convenient.
Stayed in February 2024
Reviewed: 25 March 2024
Phillip
United StatesNo hair conditioner
Rooftop restaurant and bar
Stayed in March 2024
Reviewed: 24 March 2024
Katharyn
AustraliaWe had booked to stay only for a couple of days, but due to the comfort of the hotel, the beautiful roof top restaurant and the kindness of your staff, we extended to stay for a whole week. There were four staff who stood out. The first was Jakob who was the first to greet us. He was very friendly and helpful and was so fast with our luggage! He has a great attitude and we immediately felt cared for. Secondly, Melissa on front desk, who was exceptionally helpful to us, welcoming and professional. Thirdly Marmata on front desk who helped us with a booking. She went out of her way to help us save money, which I feel went above and beyond. Lastly, we must mention your wonderful breakfast chef Ngurah. Every day he greeted us with a huge smile, he remembered which breakfast we liked and he would cook it immediately for us. We actually bumped in to him in the city and he was very friendly and remembered us. Huge congratulations to you and your team, we had a wonderful stay and will come back again next time we are in Salzburg.
Stayed in February 2024
Reviewed: 17 March 2024
Dr
GermanyThe location of our room being on the circle was beautiful; however, it caused a few sleepless nights with loud people below.
The hotel, room, and skyview restaurant were wonderful! The closeness to castle and cathedral was great. Also, the view of the castle from the skyview restaurant was incredible.
Stayed in February 2024
Reviewed: 14 March 2024
Kristina
MalaysiaWe were a party of 2 and I asked to be transferred to a smaller room. The price was not commensurate to the quality of the room. My request was not accommodated.
Location and friendly staff. Breakfast was good
Stayed in March 2024
Reviewed: 8 March 2024
Kathy
United KingdomWe loved this hotel. When we arrived a lovely, friendly receptionist (unfortunately didn’t take her name) greeted us and gave us the wonderful news that our room was ready, even though it was hours before our check in time. The room was large, very clean and the beds were extremely comfortable. We had dinner at The PitterKeller which was a lovely traditional restaurant with a great atmosphere. Brunch at The Sky restaurant was delightful - we sat outside on the terrace with the sun shining and fabulous views. We were so happy with this hotel choice.
Stayed in March 2024
Reviewed: 5 March 2024
Melanie
AustraliaNothing
Perfect hotel for a Christmas holiday, we loved the decorations, the restaurant, the staff, all wonderful! Conveniently located and able to walk to many Christmas markets easily. The food at both restaurants was excellent and our children loved all the dishes we tried.
Stayed in December 2023
Reviewed: 4 March 2024
Julie
United KingdomLovely hotel, friendly staff and great location.
Stayed in March 2024
Reviewed: 2 March 2024
Julie
FranceA bit too warm, difficult together the temperature down.
Staff were very helpful, spacious room, great restaurant (s) on site
Stayed in March 2024
Reviewed: 1 March 2024
Sylvia
United KingdomVery convenient location. The Sky bar is super and the service excellent. There was a great choice for breakfast and dinner.
Stayed in February 2024
Reviewed: 28 February 2024
Donna
United KingdomNothing
Breakfast was great. Staff were exceptional. Clemens and Juan on reception helped us organise a trip to mountains. They were so helpful. Thank you
Stayed in February 2024
Reviewed: 26 February 2024
Hussam
Saudi Arabiaonly one small left in the hotel. Sometimes, I have to wait about 3 minutes or more. room isolation was not good
location is very good clean room room size is good good staff very good breakfast
Stayed in February 2024
Reviewed: 23 February 2024
George
United StatesLovely food in Keller and good service. We were late after 9pm but staff phoned Keller and booked us a table.
Stayed in February 2024
Reviewed: 21 February 2024
Natalia
NetherlandsAmazing hotel! Best balance of price and quality.
Stayed in February 2024
Reviewed: 20 February 2024
Gary
United KingdomNothing
Excelled in location, staff warm and welcoming, hotel restaurants excellent
Stayed in February 2024
Reviewed: 19 February 2024
Steffen
DenmarkWe liked everything
We were very pleased that we chose this hotel for our stay. The hotel is situated close to the old city of Salzburg, and it only takes a 10-15 minute walk to reach the center in pleasant surroundings. We were greeted by an attentive reception team, and a hotel employee was very helpful in assisting us with our luggage from the car to our room. The employees at the hotel are, in general, very professional, attentive, and friendly, which we greatly appreciated as it’s important to us. The room was very spacious, consisting of two separate rooms, which was a pleasant surprise. We were also very pleased with the variety of dishes at breakfast, including a good range of organic products. It was great that we could order any omelette we liked every day, and there was always a special dish of the day. We were especially pleased with the tasty porridge and pancakes. The breakfast at this hotel is one of our favorite experiences, and we travel a lot. We also dined at the hotel’s restaurants and enjoyed both. We decided to eat there twice and really liked the traditional meals and desserts. The hotel has a very pleasant vibe. We would like to thank the attentive and friendly reception team once more for the surprise fruit plate for our anniversary. It was a very sweet gesture. We will definitely return to this hotel when we visit Salzburg again
Stayed in February 2024
Reviewed: 19 February 2024
Andrej
Czech RepublicInside the hotel is little but outdated but nothing serious
Room was nice and quite big Personall was nice and helpful Breakfast was amazing
Stayed in February 2024
Reviewed: 16 February 2024
Danita
United KingdomNot really anything
Great location. Big room. Fantastic staff in reception. Richard gave us incredible info. Fantastic bar and restaurant with top service from Daniel
Stayed in February 2024
Reviewed: 15 February 2024
Ismail
Oman-
Must Stay hotel in Salzburg.
Stayed in February 2024
Reviewed: 14 February 2024
Elgin
United KingdomNothing
It was a great stay, better tho we expected. It had everything we could wish for a comfort night sleep after a tired day exploring Salzburg.
Stayed in February 2024
Reviewed: 12 February 2024
Martin
United KingdomCouple of minutes walk to train station. 15-20 minutes walk to Altstadt. Felt like a good base to explore the main attractions. Breakfast was great. The staff were friendly and spoke English very well
Stayed in February 2024
Reviewed: 12 February 2024
Henrik
NorwayExcellent skybar and dinner
Stayed in January 2024
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