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Reviews of acom-Hotel Vienna 4 stars

Sonnwendgasse 8, 10. Favoriten, 1100 Vienna, Austria

#200 of 366 hotels in Vienna

Guests' Choice

Review score

Based on 3112 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I wasn’t particularly happy with the service from the reception. We asked for some recommendations for dinner and they didn’t seem to know much.

    Good value for money. It’s located next to the train station so it’s easy to get to and from the airport, but, it’s a bit far from the city centre and there are not so many options to go for dinner or drinks. The facilities are really good (Comfortable bed and clean)

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the station, 5 min walk, modern and comfy

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Airconditioning in room, it was a bit warm and couldn't adjust the temperature down.

    Central location , friendly staff

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    During my stay in Vienna, I encountered a last-minute situation which required immediate accommodation, and the hotel staff went above and beyond to assist us by providing a room. Their courtesy and responsiveness were incredibly helpful and made a significant difference in our experience. Additionally, the hotel's centralized location was a major plus, allowing us easy access to explore the vibrant city of Vienna. Overall, I was thoroughly impressed and grateful for the hospitality and convenience provided by the hotel during our stay.

    Stayed in January 2024

  • Reviewed: 19 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was very clean, spacious and the bed super comfortable. The hotel is very close to the train station and public transport.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nice hotel located 5 min from train station. Very good breakfast. Friendly staff .

    Stayed in February 2024

  • Reviewed: 17 March 2024

    9.0
    Good location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is soap in the shower but no shampoo. Not a big problem…

    It’s close to Hauptbahnhof, so it was an ideal location for us. It’s clean and the rooms have the basic equipment we need for a few nights. The beds are comfortable and we had a good sleep, as the environment it is not noisy.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    It was a great stay in Vienna, we are returning for another long weekend in the summer!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Great location, great breakfast variety and super helpful stuff! Also, good deals in the hotel bar sometimes :)

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Comfortable place to stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Close to train station. Very good value.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    1. There is no fridge in the room and no slippers. 2. There was only one soap detergent in the shower which is most probably a shower gel. We had to buy shampoo in the store nearby. 2. I guess (but not sure) that pillows are not hypoallergenic cause both of us had a bit swollen faces both mornings.

    1. I appreciate that it was possible to leave the luggage at the hotel before check-in and after check-out. It made it possible to enjoy every minute of our trip without carrying the bags. 2. The room was small yet capacious. 3. The staff was always ready to help. 4. There was a coffee station on the floor with free tea/coffee and snacks vending machine. 5. There were cosmetic tissues in the bathroom.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was a bit small.

    Great location.There is an iron and coffee stand in every room.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Would stay again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was a little bit outdated

    Very clean hotel, love the modern vibe in the hotel lobby. Good value for the price!

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    A comfortable stay near the centre of Vienna which is superb value for money.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    There was a lingering odor in the bathroom.

    This hotel is value for money. The rooms are clean and simple but spacious and comfortable with an en-suite bathroom. The staff are friendly and helpful. There is a 24-hr reception service reached within walking distance of Vienna main railway station. Despite the proximity to so much traffic, the area and hotel are quiet. There is also a small gym without any extra cost which has a cross trainer, an ergometer, a treadmill and some weight systems. For those wanting more comprehensive sports facilities, one should expect to pay more. In any case, there are additional sports facilities nearby.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Good location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really frustrating, the tea and coffee facilities are in a communal area which basically means you need to get dressed before going out to make a tea and coffee in the morning

    The hotel is right near the train station, which is handy. The rooms were clean and comfortable and good size. The beds were comfortable and the shower was good.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    We were satisfied, friendly and very helpful staff
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were clean, beds comfortable. There was tea point

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The bathroom was not perfectly clean, but except for that everything was up to par.

    The hotel provided amazing value for money, it's great if you're there for a few days only and spend the majority of your time outside. The rooms are simple (but comfortable) and very quiet, which was surprising since it's located right next to the main train station.

    Stayed in February 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights

    An excellent short stay near the station. which is what I needed. Bahar gave a wonderful service, the kind of staff member that makes your day. Excellent-quality breakfast! Lots of vegan offerings. Quiet, soundproofed room. Good location to get to various interesting places in town.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights

    The mattress was too soft. The air in the room was too heavy even though there was air conditioning.

    Perfect location. The staff was really kind and helpful (especially the girl when I checked out). The breakfast had a large number of options and was excellent.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Quality of bed and pillow was quite bad unfortunately.

    Perfect location to bus, tram, subway and train. Generally all staff except one was so helpful and cheerful. Thankfully, their manager took into consideration about our complaining for that one staff behaving bad to us.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location just opposite of the train station.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location was good and the bedroom was nice The staff were nice and offered to store my luggage before the check-in time

    Stayed in February 2024

  • Reviewed: 4 March 2024

    8.0
    Excellent solution, for quick break in Wien
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Breakfast not included. 18€ per person (actully quite worth of it but expensive). Large selection of fresh food, local and freshly cooked. The gym is actually very little (three people and it´s full), but available, if you´re lucky.

    Very good position, easy to get there from Station and in minutes can take transport to town centre. Large and comfortable rooms. Very nice surprice: at each floor a little open kitchnette is available to prepare coffee or tea. People at reception and service at breakfast, nice and helpful.

    Stayed in February 2024

  • Reviewed: 4 March 2024

    8.0
    Meets the expectations
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    dull decoration; cold interior

    vicinity to the central train station; literally 100 m away

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not a very charming part of Vienna.

    Located near Central Station with easy access to the City and the Airport.

    Stayed in March 2024

Showing 1 – 25

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