Kärntner Ring 16, 01. Innere Stadt, 1015 Vienna, Austria
#9 of 375 hotels in Vienna
Guests' ChoiceBased on 388 hotel reviews
9.3Cleanliness
9.6
Comfort
9.7
Location
9.7
Facilities
9.3
Staff
9.6
Value for money
8.7
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End of dialog contentReviewed: 18 April 2024
Simin
United Arab EmiratesI liked everything
Very classic middle of the town Big rooms
Stayed in April 2024
Reviewed: 17 April 2024
Lorena
ChileThe atmosphere is wonderful
Fantastic, it is a dream hotel very much in the style of the city
Stayed in April 2024
Reviewed: 11 April 2024
Liyan
United Arab EmiratesEverything was really perfect.
Perfect staff, perfect location and excellent service.
Stayed in April 2024
Reviewed: 11 April 2024
Sanjeev
United StatesVery little. It’s a shame they don’t have a swimming pool but that’s it.
Excellent service. Delicious breakfast. Very clean. Very comfortable beds. Nothing is too much trouble. The concierge was so helpful.
Stayed in April 2024
Reviewed: 2 April 2024
Sunando
United KingdomNothing
Absolutely everything- luxurious and historic building, close to all the attractions and above all brilliant staff
Stayed in March 2024
Reviewed: 27 March 2024
Magdalene
GreeceIt’s a luxurious classical hotel located in the best location of Vienna, near the museums and the market. It offers a memorable experience due to its architecture and interior design. The staff was polite and helpful and the breakfast was great.
Stayed in March 2024
Reviewed: 22 March 2024
Van
NetherlandsNo swimming pool
Great stay, very friendly staff and conveniently close to all museums
Stayed in March 2024
Reviewed: 16 March 2024
Richard
United KingdomExcellent location, staff very accommodating, room super comfortable, bar and restaurant exceptional
Stayed in March 2024
Reviewed: 1 March 2024
Dmitri
BelarusLuxurious, well-maintained hotel, excellent location, friendly staff always ready to assist with all your needs. I felt myself like at home by the relatives - cosy and warm, which is usually not the case at 5star hotels.
Stayed in December 2023
Reviewed: 23 February 2024
Marwa
United Arab EmiratesAll were perfect
Location and the decoration
Stayed in February 2024
Reviewed: 13 February 2024
Donya
United StatesLoved everything about this hotel.
Impressive hotel. Beautiful inside and out with warm, inviting staff. We enjoyed our large room with walk-in closet and 2 balconies. Awesome breakfast.
Stayed in February 2024
Reviewed: 13 February 2024
Lara
United KingdomComfortable. Helpful staff.
Stayed in February 2024
Reviewed: 12 February 2024
Alexandra
United Arab EmiratesThere was not always a cafe or restaurant open or available in between meals.
Amazing service. Cute and well appointed gym. Great location.
Stayed in December 2023
Reviewed: 3 February 2024
Harikla
AlbaniaNothing
Everything was perfect
Stayed in November 2023
Reviewed: 26 January 2024
Nicholas
BelgiumIt was much too hot inside, even after completely turning off the heating. We had to open the window for a while but had to close it again because it was -5°C outside... Very quickly the temperature crept up to above 20°C just from the surroundings. I am not a climate activist, I just cannot sleep well at night when it is too hot. Also, the pillows were not comfortable (way too big). What is the point of offering two pillows per person if they are identical. You should have one large pillow, and one small.
The building is magnificient, very well situated and everything is very well kept. The little chocolate in the evening was a nice touch.
Stayed in January 2024
Reviewed: 22 January 2024
Michael
United StatesEverything was great, really, nothing was off.
Absolutely everything! Great staff and excellent hotel all around - 5 Stars, truly!
Stayed in December 2023
Reviewed: 22 January 2024
Spiros
United StatesQuality of food in room or at the bar was not of the quality of a Hotel like the Imperial.
Liked all
Stayed in January 2024
Reviewed: 20 January 2024
Liyan
United Arab EmiratesEverything was excellent
Excellent location and great staff
Stayed in December 2023
Reviewed: 14 January 2024
Vladan
SerbiaFirst downside was that TV is embedded inside a mirror. Looks great, but due to this it sounds just horrible. It’s so bad that you can’t really understand anything, so my daughter was a bit disappointed that she was not able to understand Elsa singling “Let it go”. Second thing was that they have double charged for the accommodation, and this is the only reason my mark is 9. Two times that I have booked a Marriott hotel with booking, two times this has happened.
First of all hotel is just beautiful! Comfortable rooms decorated so that you feel like you are back in the past of Vienna. Just a touch of tacky, but not really tacky. Location is great and service is perfect. Their signature cocktails in their bar are delightful and the bar itself is beautiful and really pleasant. My highest recommendation for their OPUS restaurant. Go for all of the courses and make sure to go for wine pairing, they know what they are doing. Restaurant maybe doesn’t look much, but food is on a really high level.
Stayed in January 2024
Reviewed: 11 January 2024
Cheri
United StatesNothing
It is stunning and so clean! Absolutely beautiful!!!
Stayed in January 2024
Reviewed: 3 January 2024
Karen
United StatesFacilities are slightly dated - needed some adjustment to our shower head and toilet. Staff could not have been nicer or more helpful with the issue and resolved it well.
Excellent breakfast
Stayed in December 2023
Reviewed: 28 December 2023
Maria
SpainExcellent
Stayed in December 2023
Reviewed: 23 December 2023
János
HungaryThe breakfast was more than great. The area of the hotel is the heart of Wien.
Stayed in December 2023
Reviewed: 21 December 2023
K
United KingdomStaff were very helpful and professional
Stayed in December 2023
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