Maximilianstraße 15, Innenstadt, 6010 Innsbruck, Austria
#47 of 72 hotels in Innsbruck
Guests' ChoiceBased on 313 hotel reviews
8.1Cleanliness
8.7
Comfort
8.5
Location
9.3
Facilities
7.9
Staff
8.9
Value for money
7.9
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 April 2024
Angela
GermanyWiFi did not reach our room, and there aren't any power outlets near the bed for charging your phone on the nightstand. The mattress was quite firm for me.
We had a spacious room with tall ceilings and three windows with a nice view and a big bed. It was quiet outside, allowing us to sleep with the windows open. The hotel is conveniently located in the city centre, and it's a short walk from a main train station.
Stayed in April 2024
Reviewed: 10 April 2024
Spearpoint
United KingdomNot having staff around felt odd.
Excellent location. Clean and well presented bedroom and bathroom.
Stayed in March 2024
Reviewed: 9 April 2024
Jeremiah
Zambianot all staff communicated in English
Excellent location
Stayed in April 2024
Reviewed: 8 April 2024
Miguel
SpainFor me was expensive , specially because breakfast was not included
Location
Stayed in April 2024
Reviewed: 7 April 2024
Marlies
AustriaVery quiet. The view was wonderful.
Stayed in April 2024
Reviewed: 4 April 2024
Pang
SingaporeThe parking is not available in the hotel but is quite convenient to drop the luggage at hotel reception then keeping your car overnight at nearby public parking facility.
The location is closed to city center 10 minutes by foot. Good view from cafe. The food choice may be limited but good enough for us.
Stayed in April 2024
Reviewed: 4 April 2024
Shuyana
NetherlandsWe didn't have a kettle in our room, there was one outside and cups for several rooms to share.
The hotel personal call me to be sure I received the instructions for the self check in.
Stayed in March 2024
Reviewed: 1 April 2024
Isabel
PortugalNo AC in the rooms, I can imagine it can be very hot during summer. Even though we had a very pleasant stay, I would rate this hotel as a 3 star.
Hotel very well located in the city center, very clean, friendly staff and good breakfast. Shelf check in well explained before arrival even though it was possible to check in in person in the reception if you don’t arrive too late.
Stayed in April 2024
Reviewed: 1 April 2024
Amir
ItalyThe location of the property is amazing. It is very close to the central train station and the hostorical center is reachable by 8 minutes of walking.
Stayed in March 2024
Reviewed: 31 March 2024
Evy
BelgiumA bit old-fashioned but comfortable
The location is fantastic, walking distance from city centre and easy to reach driving in. Comfortabel hotel, friendly staff, clean.
Stayed in February 2024
Reviewed: 27 March 2024
Timothy
PolandRoom was really small and farther away from the center than I realized.
Breakfast and Location was great!
Stayed in March 2024
Reviewed: 13 March 2024
Annlin
IrelandNothing much.
Excellent location..reachable by public transport from airport..very friendly staff..on kind staff offered me her umbrella as it was lashing rain in the morning..i felt so overwhelmed by her kindness..when u travel alone in a place who are not familiar, language unfamiliar, those kind actions matter a lot..good city ..must visit..
Stayed in February 2024
Reviewed: 5 March 2024
Jane
United KingdomLack of hot drinks in the evening
Ease of arrival. Proximity to station and then areas we wanted to see.
Stayed in February 2024
Reviewed: 28 February 2024
Kamila
United KingdomPerfect location - close to the public transport and the main tourist attractions. Good size rooms. The ski storage room was a bonus.
Stayed in February 2024
Reviewed: 25 February 2024
Shamir
NetherlandsLocation. Near the main station and all buses to ski resorts
Stayed in February 2024
Reviewed: 18 February 2024
Raquel
ArgentinaRoom quite small. Price quite high for the service provided.
The location is great. They have ski depot. There is a bus that can take you to stubaier glacier.
Stayed in January 2024
Reviewed: 4 February 2024
David
AustraliaBreakfast expensive
Room quality Location
Stayed in January 2024
Reviewed: 7 January 2024
Fabrizio
ItalyDimensioni camera
Location
Stayed in January 2024
Reviewed: 3 January 2024
Sergii
Ukraine- Room cleaning never changed towels (four nights!) and didn't take away glasses after New Year's eve; - Last hour of breakfast is not really full of diverse food,
- a big cozy room; - Greatly located; - Friendly staff (I used German, my wfe English, everything was nice)
Stayed in January 2024
Reviewed: 12 December 2023
Mark
United KingdomIt would have been nice if the hotel bar stayed opened after 21.00 hrs at night. Every night we came back the bar was closed.
Easy access for the rail station, approximately 15 minute walk. 10 minutes walk to city centre.
Stayed in December 2023
Reviewed: 5 December 2023
Arthur
ItalyThere was not much selection of cereals.
It was quick
Stayed in December 2023
Reviewed: 12 October 2023
Emma280256
GermanyLocation, everything within the walking range, bathtub
Stayed in September 2023
Reviewed: 11 October 2023
Lynnde
GermanyThe location is good, sightseeings can be reached on foot. There is also a parking lot nearby with reasonable cost overnight. The staff was very friendly and willing to help.
Stayed in August 2023
Reviewed: 5 October 2023
Mpamplona
BrazilThe lack of a reception desk may dislike some guests in longer stays, but as we slept for one night, it wasn't a problem.
Contactless check-in. They send very detailed information regarding your arrival, and you can arrive at any time. It's also very simple, doesn't require any online registrations and such. Room is very clean and well maintained, while keeping a classical style.
Stayed in September 2023
Clearwell, UK
Oludeniz, Turkey
Betws-y-coed, UK
Petrovac na Moru, Montenegro
Balkanets, Bulgaria
Częstochowa, Poland
Sarandë, Albania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content