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Reviews of Hotel Mercure Graz City 4 stars

Lendplatz 36-37, Lend, 8020 Graz, Austria

#43 of 60 hotels in Graz

Guests' Choice

Review score

Based on 305 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    My car was with ski rack on the roof, so the underground parking was not accessible.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Very nice stay. Good value for money.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Hotel room could be be more modern.

    Sauna and fitness room was exceptional. Breakfast was also very rich and tasty.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    Was a nice stay
    • Leisure trip
    • Solo traveller
    • Privilege Room
    • Stayed 3 nights
    • Submitted via mobile

    Opening hours of fitness room should be enhanced

    Central location, professional staff, room pleasant ambiance

    Stayed in February 2024

  • Reviewed: 30 January 2024

    8.0
    Good location
    • Business trip
    • Group
    • Privilege Room
    • Stayed 2 nights

    Good location, close to city center. Nice vew from window - on Schlossberg. Nice staff and very helpfull. Tasty breakfasts.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    9.0
    Perfect location if going to a gig at PPC. which was a 2 minute walk away.
    • Leisure trip
    • Couple
    • Privilege Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing.

    perfect location

    Stayed in January 2024

  • Reviewed: 17 January 2024

    8.0
    Nice hotel in a good neighbourhood near the town center, but the cleaning lady is a room intruder
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There were two instances that are not acceptable at any hotel, one happened to us, while I only witnessed the other: - Despite using the “do not disturb” sign, our room was cleaned on our first day of our visit (we didn’t think it was necessary after one night). And the next day, the cleaning lady once again disregarded the sign and entered while we were in the room. At that time, her manager (or some other coworker) was also there. Neither of them spoke English and I was in utter shock about this whole incident. - The receptionist had an arguement with another guest about payment, and while she seemed to be right, her attitude was not professional or welcoming at all. There might have been a language barrier, but overall, i would have been quite upset if she was talking to me in such tone.

    The hotel is located perfectly within the town. Breakfast was superb, and we also enjoyed the flexibility of late check-in and evening use of the wellness facilities. Most staff members were kind and helpful.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    I'll go again
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Cheking out is till 11 a.m., not at 12:00 as I've read on Booking.

    Perfect location downtown with parking, nice stuff, very good breakfast, clean rooms.

    Stayed in January 2024

  • Reviewed: 12 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    We had to wait until almost 16:30 for a room without any compensation. (Check in is in theory from 15:00) There are some ongoing renovations it could be nice to inform the guests in advance, cleaning personnel are not really professonal. Junior suit has very small bathroom which could use some renovation too.

    Good location, big room, nice breakfast.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Privilege Room
    • Stayed 3 nights

    Location is great. Not far from the train station and not far from the city centre. Lendplatz itself is also an interesting pat of town.

    Stayed in December 2023

  • Reviewed: 3 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Privilege Room
    • Stayed 1 night
    • Submitted via mobile

    Central location, friendly staff, clean rooms

    Stayed in November 2023

  • Reviewed: 27 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The beds were too hard, the bathroom could use an upgrade

    Central location, friendly and helpful staff

    Stayed in October 2023

  • Reviewed: 26 September 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Privilege Room
    • Stayed 1 night

    good service , excellent location

    Stayed in September 2023

  • Reviewed: 19 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Privilege Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was central , It was near the train and tram stations and near most of the tourist attractions Staff were very helpful

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    Discover Graz from a prime location for a perfect stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The hotel is strategically located at the beginning of a pedestrian area that touches upon all the city's famous attractions. The establishment offers comfort and quality services at an affordable price: excellent breakfast, spacious rooms, comfortable beds, a fitness area, and a sauna. I had a wonderful stay at this hotel. Its prime location allowed me to conveniently explore the city's top sights, as everything was within walking distance. The room was spacious and well-appointed, providing a comfortable and relaxing environment. The beds were exceptionally comfortable, ensuring a good night's sleep after a day of sightseeing.

    Stayed in August 2023

  • Reviewed: 31 August 2023

    8.0
    Very good
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    location

    Stayed in August 2023

  • Reviewed: 25 August 2023

    8.0
    -
    • Leisure trip
    • Family with young children
    • Privilege Room
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy air conditioning system. Strange smell in the room, probably from the flooring. Increased humidity in the room. The access cards did not work and were only changed the next day by the lady at the reception. Not very clean in the room.

    Very good breakfast. Great location. Nice view. The lady at the reception was really nice.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Privilege Room
    • Stayed 1 night
    • Submitted via mobile

    Room is small for 3 persons. We were there as a family of 3.

    Good location, 8 minutes from old town with a nice walk. The parking facility just under the hotel (15EUR per day). The breakfast was great, good variety of food.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Overall nuce hotel
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bath was difficult to get in and out was abit too high

    Bfast was good and location too

    Stayed in August 2023

  • Reviewed: 9 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows and noise from the other rooms.

    Location, very close to the city centre.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    9.0
    short stay in vienna
    • Business trip
    • Solo traveller
    • Privilege Room
    • Stayed 1 night

    street can be a bit noisy

    very comfortable clean room, coffee, nice bed, wonderful breakfast, very central location.

    Stayed in June 2023

  • Reviewed: 7 August 2023

    7.0
    Clean with great location
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    More cozy room, our room felt really cold with white cold walls and dark furnitures.

    Great location

    Stayed in July 2023

  • Reviewed: 24 July 2023

    9.0
    Very good! Perfect location.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    Perfect location Parking (external) within main building accessible by hotel lift Very good quality of breakfast Helpful and positive staff

    Stayed in July 2023

  • Reviewed: 24 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Very close to Old Town (City Centre).Many Restaurants and Bars around.

    Stayed in June 2023

  • Reviewed: 15 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was a little bit cool and not possible to heat.

    Location, big room after upgrade. Leo from reception was a "perfect host".

    Stayed in June 2023

Showing 1 – 25

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