Am Hof 2, 01. Innere Stadt, 1010 Vienna, Austria
#13 of 376 hotels in Vienna
Guests' ChoiceBased on 197 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.8
Facilities
9.4
Staff
9.3
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 14 April 2024
Alishaq
QatarPrice
Location
Stayed in April 2024
Reviewed: 25 March 2024
Nikolina
CroatiaAmazing hotel
Stayed in March 2024
Reviewed: 15 February 2024
Teoman
Turkeyperfect location well-organized rooms good service
Stayed in February 2024
Reviewed: 31 January 2024
Khalil
GermanyIt is a great hotel nothing you won’t like
Very attentive to customers and professional
Stayed in January 2024
Reviewed: 30 January 2024
Jorge
PeruFacilities, service, location was perfect and excellent staff, specially Annia and the concierge team.
Stayed in January 2024
Reviewed: 10 January 2024
Kirstie
United StatesNone.
Great location in the city with very attentive staff! Breakfast and dinner at the hotel were also really good.
Stayed in December 2023
Reviewed: 7 January 2024
Mohammed
United Arab EmiratesLocation and staff
Stayed in January 2024
Reviewed: 6 January 2024
Bogdan
SerbiaOutstanding hotel - The Bank restaurant is superb, staff is extremely capable and hospitality is on the level above everything I have seen.
Stayed in January 2024
Reviewed: 30 December 2023
Eleonora
United KingdomWe had problems with opening the door to get into the room, also the key didn’t work good and the light in the room switched off several times before we got assistance; also we didn’t have hair dryer in the room and I have to wait to get it
The hotel staff was very friendly and really helpful
Stayed in December 2023
Reviewed: 25 December 2023
Bucaliu
KosovoNice
Wow, so hot
Stayed in December 2023
Reviewed: 27 November 2023
Ali
United Arab EmiratesNothing to fault.
One of the best hotels I have stayed in. The attention to detail, service standards, and overall facilities are second to none. Highly recommend the place and do not miss out on the breakfast.
Stayed in November 2023
Reviewed: 29 October 2023
Anastasia
Czech RepublicAbsolutely everything
Stayed in October 2023
Reviewed: 24 October 2023
Ahmed
United Arab EmiratesHygiene could’ve been better we found so urine on the toilet
- luxury at its finest - the lobby is incredible - staff are very friendly - the room was beautiful - the cafe on the side of the hotel is impeccable - tv was very good - excellent climate control - the hotel was quite and welcoming - best location in Vienna - bathroom was big - room service was excellent
Stayed in October 2023
Reviewed: 20 October 2023
Willem
Netherlandslounge facility in the evening
location
Stayed in October 2023
Reviewed: 5 October 2023
Ahmad
Saudi ArabiaBed was not comfortable
All staff members, location , cleanliness
Stayed in October 2023
Reviewed: 18 September 2023
Lewis
United KingdomAbsolutely nothing. There is nothing in this hotel that could be improved.
I have travelled many different places in the world but the Park Hyatt, Vienna, was, without doubt, the best hotel I have ever stayed in.
Stayed in September 2023
Reviewed: 26 August 2023
Mohammad
United Kingdom- Exceptional, hospitable and very accommodating staff (especially Annia). Customer service is superb. - Best location in Vienna (don't bother going to other big brand hotels as they aren't in the right location - i.e., not central). You're just in the middle of the action, where fantastic restaurants and cafes are just next door, in addition to retail shops. - Although a bit pricey but definitely worth it and the value for money is great (especially if you compare it to high end hotels in major international cities). - This hotel made me appreciate the beauty of the great city of Vienna and indeed will make visit it again.
Stayed in August 2023
Reviewed: 25 July 2023
Elisabeth
AustraliaNothing.
The location and the facilities were excellent.
Stayed in July 2023
Reviewed: 12 July 2023
Rajarishi
United StatesThe cost was high, but they delivered in terms of top notch service.
Outstanding location, wonderful service , particularly by Marie-Theres, the duty manager. Upon request, they were able to give us the room early which is was helpful to us.The room was thoughtfully designed and organized. The staff were helpful, kind and friendly.
Stayed in July 2023
Reviewed: 5 July 2023
Abdulla
United Arab EmiratesNothing
Everything is perfect we was happy
Stayed in July 2023
Reviewed: 4 May 2023
Csaba
HungaryThe staff at the restaurant area can be improved a little bit. But it still ok.
Right in the middle of the city, a very good location, mainly very friendly helpful staff, nice clean, big, rooms. Very good bar, with good crew, good coctails. Public, but very good and clean garage, suitable for all kinds of flat sports cars too.
Stayed in April 2023
Reviewed: 2 May 2023
Abu_dana
United StatesThe bed was not that comfy, and when I told the reception at the check-out, they said, if I told them before, they would add additional layer to the bed and change the bellows.
The concierge in the hotel is super & excellent and all the people their are very helpful and have very good knowledge of the recommended restaurants and attractions. More than one concierge, based on their day shift, assisted me with choosing the delicious restaurant (such as Toya Restaurant) and also with booking train and tour to Salzburg.
Stayed in April 2023
Reviewed: 20 April 2023
Tuur
BelgiumThe only thing to regret is that I did not book a longer stay, as I could easily have enjoyed a week there. No remarks whatsoever!
By far the best hotel stay I experienced in my life so far. Magnificent building, delicious and qualitative food, impeccable service, kind and helpful staff. The hotel building itself is splendid to say the least, and in perfect condition. Spa and sport facilities were a dream too. Breakfast buffet was rich in variety, exceeding my expectations from a hotel breakfast. The room was large, luxurious and beautifully styled with a jacuzzi and walk-in shower. I would be delighted to be back!
Stayed in March 2023
Reviewed: 21 March 2023
Hamad
KuwaitThe rooms has à claustrophobic feel.
Location . very close to almost major attractions in Vienna.
Stayed in March 2023
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