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Reviews of Hotel Schloss Mönchstein 5 stars

Mönchsberg 26, Altstadt, 5020 Salzburg, Austria

#1 of 125 hotels in Salzburg

Guests' Choice

Review score

Based on 77 hotel reviews

9.7

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.8

  • Location

    9.7

  • Facilities

    9.6

  • Staff

    9.9

  • Value for money

    8.6

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 25 July 2023

    10
    look no further people this is the place to sty
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 5 nights
    • Submitted via mobile

    nothing

    it was perfect

    Stayed in July 2023

  • Reviewed: 17 July 2023

    10
    Fantastic
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel, great location and the staff were wonderful.

    Stayed in July 2023

  • Reviewed: 14 June 2023

    10
    Love it
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing staff, great hotel, tasty breakfast. Thank you for making us feel so special. We will be back

    Stayed in June 2023

  • Reviewed: 4 May 2023

    10
    Perfect couples getaway
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Exceptional service and a small boutique ambience

    Stayed in April 2023

  • Reviewed: 6 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    A bit of a walk into town, which was fine for us but perhaps not others

    Beautiful hotel and amazing service.

    Stayed in December 2022

  • Reviewed: 2 January 2023

    10
    wonderful staff, nothing too much trouble. feels like a family hotel. superb.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I couldn’t get into the glass garden for dinner, but that’s my problem for booking late.

    wonderful staff. beautiful location.

    Stayed in January 2023

  • Reviewed: 30 December 2022

    10
    A wonderful place to stay at
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only small issue we had was that the rooms were very warm in Winter and there was almost no airflow - the air felt stale.

    a beautiful castle with exceptional service, very good breakfast and a nice small spa. We’ve been here before and it’s always lovely to stay at Hotel Schloss Mönchstein.

    Stayed in December 2022

  • Reviewed: 28 December 2022

    10
    Supreme Comfort in the Heart of Salzburg
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Exceptional Location/ Superb Staff especially Susan and team at Reception and most thanks to Wolfie and Serhat for their cheerful and professional bar service. Also must note the bedrooms which are beautifully upgraded

    Stayed in December 2022

  • Reviewed: 23 December 2022

    10
    Living in the castle with everything you expected.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast serving was understaffed. It took quite long to get the made-to-order menu. The route from the hotel to the elevator down to the city was quite scary in winter.

    The staffs are exceptional along with the nice view of Salzburg from the top.

    Stayed in December 2022

  • Reviewed: 26 October 2022

    10
    Amazing
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing not to like

    Everything. location, bedroom, staff, food. There was nothing not to love

    Stayed in October 2022

  • Reviewed: 23 October 2022

    10
    Amazing!
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slightly dated building requiring refurb, but this is literally the only thing! Rooms were good excellent, wow factor!

    Everything! Literally one of the best 5 star experiences I have had.

    Stayed in October 2022

  • Reviewed: 9 October 2022

    10
    Amazing
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    NOTHING

    An amazing hotel and nothing was too much trouble, we stayed for our Wedding Aniversary, and had a free room upgrade, we will be back as this is the best hotel I have stayed in for a very long time

    Stayed in October 2022

  • Reviewed: 3 October 2022

    10
    The service was impeccable! All aspects from greeting to dinner to questions and departure were the ideal of great servi
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Some of the landscaping on the back of the property could have been better maintained. Front of hotel landscaping was gorgeous!

    The hotel is immaculate! Every need was anticipated, and every detail was was well thought out!

    Stayed in September 2022

  • Reviewed: 2 September 2022

    9.0
    Beautiful place, fully in line with the atmosphere of the city of Salzburg and sorroundings
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 4 nights

    Some of the personnel from the dining restaurant are not really on the top of their tasks

    Excellent staff, nice location, clean and a friendly athmosphere

    Stayed in September 2022

  • Reviewed: 30 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Incredible property. incredible staff, amazing location. Top.

    Stayed in July 2022

  • Reviewed: 13 July 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    perfect ambiente

    Stayed in July 2022

  • Reviewed: 2 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I can't think of anything I don't like about this hotel.

    The hotel sits in an exclusive yet very convenient location with easy access to most spots. My room not only offered fantastic views of the city but also featured a small yard where we could sit outside and enjoyed the nature.

    Stayed in June 2022

  • Reviewed: 1 July 2022

    10
    Where gracious service and hospitality meet and exceed your expectations
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    That I’m not able to stay longer

    A truly exceptional property, with impeccably trained staff who exudes graciousness and hospitality in everything they do. They anticipate your needs and in most cases, have prepared for you before you even ask.

    Stayed in July 2022

  • Reviewed: 28 June 2022

    10
    Fantastic hotel delivering total customer service
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Ban smoking on breakfast terrace

    Great location with fantastic staff and food totally amazing

    Stayed in June 2022

  • Reviewed: 17 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    service and decor!

    Stayed in June 2022

  • Reviewed: 11 June 2022

    10
    Very enjoyable and loved the hotel
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast variety was a bit limited

    The location was quite and relaxing and excellent room view. The staff was friendly, always smiling, and very helpful.

    Stayed in June 2022

  • Reviewed: 31 May 2022

    10
    Location and Hotel amenities are amazing
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 2 nights

    I was a little stressed getting to the hotel as the road up was very narrow. All I could hope for was that the road was one way - but it was not. Fortunately the road is not travelled much so we were able to descend without much traffic. When we reached the hotel (again being a little stressed) we were met with a very nice hostess however a little awkward…. I felt rushed to grab my free drink and fill out my registration on the iPad provided. I didn’t want a drink I just wanted to register and get to my room to relax on my own time. A drink in my room would have been more welcome (for example a small bottle of wine…). At any rate we made it to our room with a guided tour and time to unpack. Our hostess also gave us information on how to get to the lift to Old Town however more detailed information on how to get to the lift would have been helpful. My husband is typically really good with instructions and we both found ourselves wondering where to go next based on the information given. In the end we decided to take the high road which once again worked out well for us! :-). One last item… It would have been nice if they would have replenished our in room coffee and creamer. Overall our stay was pleasant.

    Breakfast was amazing however being from America our experiences and expectations are far less formal. Our servers where amazing and made us feel right at home. The location was perfect once we got the lay of the land. We missed the lift from Old Town and had to walk up to the Hotel and it wasn’t so bad. Slow and steady we made it just fine. The hotel staff on our second day and at check out were amazing. Both offered suggestions on what to do for that particular day, were very pleasant and the conversation seemed to flow.

    Stayed in May 2022

  • Reviewed: 30 May 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    Amazing hotel! The staff went above and beyond during my entire stay. The restaurant views were just as good as the food!

    Stayed in April 2022

  • Reviewed: 29 May 2022

    10
    Location and staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A little tricky to find your way up to the top but once you are there you are good to go.

    An absolutely breath taking location in the heart of Salzburg. The staff is there to ensure your every need is taken care of.

    Stayed in May 2022

Showing 1 – 25

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