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Reviews of Novotel Canberra 4 stars

65 Northbourne Avenue, 2600 Canberra, Australia

#44 of 45 hotels in Canberra

Guests' Choice

Review score

Based on 3397 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.9

  • Facilities

    7.0

  • Staff

    7.9

  • Value for money

    6.6

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 26 March 2024

    8.0
    Good accommodations and great staff.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    Not too much wrong. Would have liked a shuttle to airport.

    Breakfast was good. Staff were pleasanat and helpful.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Paid parking is way to expensive on top of what the room costs

    convenience easey to access location was great

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights

    the room key cards stopped working after 24 hours

    pool, spa and sauna were lovely

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The only downside was the remote control for the air-conditioner was very bright at night and it faced the bed which made it hard to sleep.

    The location was walking distance to everything.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    It was ok, but we will not rush back, sorry.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking was expensive, the bed was hard and uncomfortable, I asked for more pillows because we only had 2 very flat pillows on a long bed and no others in the room. My first request was late at night because I would have liked a better pillow to sleep on, but I didn’t arrive. I had to ask a second time the next day because I would not have been able to sleep a second night. The desk was apologetic and pillows were received.

    The lication

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    comfortable, clean standard hotel. Good value.
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    Nice quiet room

    Stayed in March 2024

  • Reviewed: 29 February 2024

    7.0
    Ok
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant service was very poor. 8.30 with not a lot of guests and staff were not attentive at all.

    Nice hotel, great location

    Stayed in February 2024

  • Reviewed: 27 February 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No options for breakfast. Shower not going higher than 1.7 metres. I'm 1.8

    Breakfast was buffet. Only option available. I went out to get something else.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    I had booked 2 rooms with similar facilities, however 1 room was excellent as per selection and other room facilities were not similar.

    Stayed in January 2024

  • Reviewed: 24 February 2024

    6.0
    I’m just pretty disappointed, for a $300 stay, the room did not feel clean, carpet was torn and new patch’s put in. Wall
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    State of the room Hair in the bed which makes me think the sheets were re used No bin liners in the bin? Did not feel clean Cleaners complaining about their boss and I quote on quote “bitch who cut back my hours” in front of our room as we were leaving

    Buffet breakfast

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    the balcony room had a weird bathroom layout with the vanity located outside the actual bathroom which also doubled as the mini bar and coffee station.

    pool sauna and location

    Stayed in February 2024

  • Reviewed: 23 February 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelt of cigarettes The sauna wasn’t the best, due to poor sealing of the door Parking was very tight

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    I was happy and will return
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was very dated

    The room was large, the pool was great and the location was convenient

    Stayed in February 2024

  • Reviewed: 7 February 2024

    8.0
    overall my stay was very comfortable and met expectations only issues was surrounding the parking.
    • Leisure trip
    • Solo traveller
    • Standard King Room with Balcony
    • Stayed 3 nights

    original booked room bathroom was too small for me to move around in. Reception was very happy to help find a more suitable room though. Carpark was absolute bedlam with people taking permit parking spots without a disablility permit or any care about people who needed the spots. it would be great if the parking spaces are to be pre-booked to avoid issues with guests.

    central location clean rooms staff friendly and eager to help

    Stayed in January 2024

  • Reviewed: 6 February 2024

    6.0
    Its OK and its central. Needs an upgrade.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    The room needs a refit and upgrade. The carpet had no underfelt and was stretched and worn so my allergies were quite bad come morning, The shower didn't have enough pressure for a proper flow. The bath and recess are very aged. No little toothbrush and toothpaste anymore. The extra parking costs are not advertised until its too late to change motels. The cost of room service was excessively expensive so I declined the option. I did forget at booking time - try not to get a room on the same floor as the gym and pool. Luckily everyone went to bed early.

    The bed was comfortable, the TV worked, the room could be darkened at night, fridge was quiet, air con worked.

    Stayed in February 2024

  • Reviewed: 3 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Room with 1 King Bed And 1 Double Sofa Bed
    • Stayed 1 night

    No parking at premises

    Stayed in January 2024

  • Reviewed: 3 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great

    Breakfast was great

    Stayed in January 2024

  • Reviewed: 29 January 2024

    6.0
    Clean hotel. Good location. Probably a little on the expensive side for what was on offer
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Advertised as parking on site but when we arrived told it was full (no pre-booking was available) so we had to park off site. Breakfast was a little on the expensive side for a buffet. Rooms a little dated for the price. King room had shower and toilet in the bathroom and then the hand basin was in the bedroom area.

    Central to main town - walking distance to restaurants. Comfortable bed. Friendly staff.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    7.0
    Comfortable stay, great location.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The parking was expensive and on a first in basis. Buffet breakfast was not value for money.

    Location & room was comfortable. Pool, spa & sauna were great.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    The carpark. Never knowing if there would a carpark available when you got back to the hotel. It happened twice that the carpark was full. We were lucky enough to eventually find a park, but it differently made you think twice about it. Especially night time.

    Great location, easy walk to the shopping centre and great restaurants. Pool and spa were great. The kids love it.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    No complaints- all was well/good.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    Walking Distance to all Civic has to offer

    Stayed in January 2024

  • Reviewed: 18 January 2024

    8.0
    We enjoyed our stay with the location to the city and tourist destinations the highlight
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The car parking was too expensive at $32 per day

    The location close to the city centre

    Stayed in January 2024

  • Reviewed: 18 January 2024

    8.0
    Location is fantastic, breakfast was great, but the place is getting old, it would do with some reno
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Parking was too expensive

    Breakfast was good! Closed @ 9.30am, too early!

    Stayed in December 2023

Showing 1 – 25

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