Not having house keeping

Size of the room

Stayed in April 2024

The sauna is set on a fixed temperatura and with a timer but was not getting hot at all. It was a big deal because ai booked this place to use the sauna. The breakfast is below average and not a good value for money, even paying the discount price ($25)

The property is well located, clean and tidy rooms (with complementary tea, coffee) and nice staff!

Stayed in April 2024

The sofa bed was very uncomfortable and the pillows quite poor. The room next to us was occupied by drunk people, they were loud and disruptive between 3am and 4:30am. The TV connectivity was poor. Smart TV's provided but they were connected to the Mantra WiFi which was of poor quality - none of the apps worked (Netflix, Kayo, Disney etc). Once we connected the TV's to our personal hotspots it was evident that the smart TV applications have never been updated, each app needed to be updated using our own data in order to be used/steamed, again using our own data. Not the worst thing in the world, jisy annoying as you expect these things to work.

Room was nice enough, plenty of space, clean and tidy

Stayed in April 2024

To be honest the carpet is bit old and needs to be cleaned... And the sound of the microwave is too loud. There is no additional dishwasher tablet and laundry liquid so I bought them at Coles. Wifi was not working very well but it did not bother me too much. The car park is great and there is a number assigned to each of the slots, but there is no Number 80, which made my son sad. (this is a joke, never mind..)

I want to say the facilities are ancient. But surprisingly they are functional and clean. All the kitchenware works perfectly, and hot water is good as well. It has a carpark, which is great. Location is good too. I love this place.

Stayed in April 2024

Casting to TV was broken. No fan or window for bathroom made it unpleasant. Difficult to access electricity to charge phones next to beds.

Pleasant staff, extra snacks for Easter.

Stayed in April 2024

There were no cookies, very little information available in the room about what's available in the hotel. They need cookies! 🍪 🍪 🍪 🍪 🍪 🍪

Location

Stayed in March 2024

Only 1 pillow on the bed. Could have been substantially better with another pillow.

Great location accessible to the city and public transport.

Stayed in March 2024

Bathroom a bit outdated an$ marks on walls.

The best buffet breakfast.

Stayed in January 2024

Canberra is always expensive

Fit for purpose

Stayed in February 2024

We have been going to the mantra on Northbourne for many years. I went to book again for February and the cost has risen unreasonably in comparison to January. So I am shopping around

Bed was great, it was an apartment so nice space

Stayed in January 2024

The pool and gym

The location

Stayed in January 2024

The toilet paper wasn’t enough had only few sheets on the roll then only had one more roll in cupboard, tissues the box was half empty then there was none left. Maybe they need to upgrade their TVs they are a bit small and hardly had any channels on them . Even though there was these few things we loved the location and will stay here again.

The location of the room was fantastic. It was facing Mort street as great sitting on the balcony. The room size was big enough for us four . The beds were good to sleep on. Being on the second floor it was great not high at all.

Stayed in January 2024

old inside for the price

Location

Stayed in December 2023

Location is great, parking is available

Stayed in December 2023

Nothing

Convenient location to work with decent retaurants and cafes nearby

Stayed in September 2023

Coffee machine not working but no other option was given.

Perfect location friendly staff great breakfast comfortable great in room facilities great water pressure

Stayed in December 2023

Breakfast

Ok

Stayed in November 2023

Needs a bit more detailed cleaning, did not turn the air conditioner on due to the dust sitting on top of it and dust on ledgers and counter tops. Bathrooms getting out dated, door handle on bathroom door came off and needs fresh paint

Great location, friendly staff

Stayed in November 2023

The bed was hard and very uncomfortable, we were only provided with 2 pillows and there is only free to air tv on offer. We had a buffet breakfast in the restaurant and it was below average. Food was cold and tasteless and the juice and water were warm.

The location and the presentation were great.

Stayed in December 2023

Grossly over priced for the facilities and conditions.

Staff

Stayed in November 2023

Tv in room wouldn’t change channels had a person look at it Friday night and couldn’t fix it Started working Saturday morning then stopped again in the afternoon staff couldn’t fix it said they would get it fixed Monday,we we’re leaving Sunday so not much good to us Think they could of swapped tv from somewhere else or changed our room

Location close to pubs ,shops

Stayed in November 2023

My doona cover was stained with blood, a little bit gross when you’re paying $200 a night, other than that it wasn’t too bad

Stayed in October 2023

No fan in the bathroom - so when we used the dryer or had a shower, the bathroom was very foggy. The bathroom was a bit tired but ok. The Noise from the street was very loud, could do with double glazing on the windows. The window tracks were really dirty and could do with a thorough clean. Would have been nice to have a tv in the bedroom as the lounge room sofabed was being used by our child to sleep, we couldn't use the TV in the evening.

Room was spacious and had everything you needed. Sofabed worked well for our child. Bed was comfortable. Grateful for the washing machine and dryer in the bathroom.

Stayed in October 2023

Didn't like fire alarm waking me up this morning.

Location was very good. Hotel kept clean.

Stayed in October 2023