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  5. Reviews of Pan Pacific Melbourne

Reviews of Pan Pacific Melbourne 5 stars

2 Convention Centre Place, South Wharf, 3006 Melbourne, Australia

#34 of 205 hotels in Melbourne

Guests' Choice

Review score

Based on 2990 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 26 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to note

    Very clean and everyone was very helpful and polite

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Perfect stay!!
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    It’s in a great location within Melbourne city, closer to different amenities within CBD!!

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    will be back again next year
    • Leisure trip
    • Family with young children
    • Two-Bedroom City Skyline Suite
    • Stayed 3 nights
    • Submitted via mobile

    air conditioning made my throat dry every night even after adjustments

    been a regular there and staff helpful during our late check in

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Had an amazing stay. Stayed before and will continue to stay here
    • Leisure trip
    • Solo traveller
    • Premier King Room with City Skyline View
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    The room Big windows Great view Clean Entrance smells amazing Food

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Loved our stay!
    • Leisure trip
    • Couple
    • Pacific King Room with Club Lounge Access
    • Stayed 2 nights
    • Submitted via mobile

    We were lucky enough to get a upgrade. The room was a great size, clean and the bed was super comfortable. The view was amazing and we loved the club lounge. The staff were lovely. Thankyou Pan Pacific,we'll be back!

    Stayed in February 2024

  • Reviewed: 23 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    All the staff were very friendly, the location was great to access South Wharf, Southbank and Marvel Stadium. The room was spacious, clean and comfortable

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights

    Didn't like the pillows and that there was no top sheet on the bed, only the doonah, which made for a hot sleep. I ended up removing the doonah from it's cover and using the cover as a top sheet, which was much better. This would not affect my stay in the future as overall everything was excellent.

    Very convenient location to everything and everywhere I needed to be. Service was great and the room was excellent

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Brilliant stay, fabulous location
    • Leisure trip
    • Couple
    • Premier King Room with City Skyline View
    • Stayed 1 night
    • Submitted via mobile

    The buffet breakfast wasn’t the best

    The property was fantastic, brilliant location

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Excellent location, fantastic breakfast and a beautiful room!!
    • Leisure trip
    • Group
    • Premier King Room with City Skyline View
    • Stayed 1 night

    Nothing

    Location was excellent, Room was awesome with a great view of the city and the breakfast was one of the best we've had. Even better considering the level of hangover I was experiencing!!

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 3 nights

    n/a

    location was excellent. room was comfy.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Pretty good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant was not too good

    The room was great

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very close to Convention Centre. Clean and comfortable beds
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 3 nights

    Price ... it wasnt what I'd call affordable but I paid it as I needed close to venue. I had to wait for over an hour for my room to be ready.

    had a conference at the convention centre so the Pan Pacific was nice and close which is what I needed after my cancer and treatment.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    overall good stay , valet parking made it alot easier
    • Leisure trip
    • Family with young children
    • Two-Bedroom City Skyline Suite
    • Stayed 1 night

    no bottle water supplied in room , have to call n ask for it

    good location, decent breakfast, beds are comfy and view is good ,

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Very relaxing and great staff so helpfull and the whole place was spotless
    • Business trip
    • Group
    • Premier King Room with City Skyline View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything was perfect

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Had overseas visitors for new year in Melbourne. Viewing the fireworks and enjoying new year celebrations.
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s very expensive

    Location and view for fire works on news years eve

    Stayed in January 2024

  • Reviewed: 15 March 2024

    10
    Amazing weekend away!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Pillows were a bit soft but easy fix as I shoud've bought mine from home

    The staff were so friendly. The breakfast was one of the best breakfasts I've had in a hotel. Lots of varieties and I especially loved that could make your own juice. Amazing location with views of the river overlooking the city. A wonderful stay. We'll be back!

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    One of our favorite hotels in Melbourne. We will definitely be back.
    • Leisure trip
    • Couple
    • Pacific King Room with Club Lounge Access
    • Stayed 1 night

    Staff were fantastic, very responsive and thoughtful, check in was easy, we got an upgrade to a suite which was so large and comfortable and the views down the Yarra and over the city were amazing. The club lounge food and service was fantastic with a wide range of fresh and cooked foods. Enjoyed the well appointed Gym and the shopping within walking distance with bars and Southbank so close by. Jane was helpful with all our questions and requests including organising a late checkout which allowed us to enjoy our stay even more. Thank you for a wonderful stay. One of our favorite hotels in Melbourne. We will definitely be back.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    the towel is not clearing to using.

    Room is a nice room, and the breakfast is good and lots of choices.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Great location to access Melbourne’s riverside
    • Leisure trip
    • Family with young children
    • Family Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Delicious breakfast, good accessible location

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Fantastic service and very beautiful view from the room.. modern state of the art facilities. Huge breakfast buffet which was delicious. Will definitely come back.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Premier King Room with City Skyline View
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Loved this Pan Pacific! Defiantly will be booking again.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom City Skyline Suite
    • Stayed 1 night
    • Submitted via mobile

    My partner was dropping off our bags and asked if he could run the bags up to our room, he was asking to park outside for 10 minutes max and was advised there was no room available when 4 car spots available at the time. While I do get valet parking, it would have been nice for him to be able to do that quickly

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Easy relaxed touch of luxury
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location atmosphere 100%

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Great hotel. Comfortable bed ! super affordable and convinient location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    I booked a room that showed a bathtub however I got a disabled bathroom and toilet instead.

    Perfect location with everything we needed right downstairs at DFO.

    Stayed in March 2024

Showing 1 – 25

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