I enjoyed my stay, with no negative feedback to report

I loved that everything we needed was on site.

Stayed in April 2024

Breakfast was average, not much choice

Nice environment

Stayed in March 2024

Not much to not like. Possible transport to surrounding venues might be an enhancement and I must admit to getting lost trying to find the car park, but nothing serious to consider.

This is what a resort should be like. Exceptional surrounds, grand reception area with quality enhancements, big modern well maintained room with fantastic views of the resort grounds. In this case the golf course with a view which created a sense of relaxation and peace. A real environment to relax. Not too far from the stadium where our event was taking place and a comfortable travel time to the bigger Gold Coast experiences.

Stayed in April 2024

Nothing, they couldn't have given us a better stay. We checked in for 1 night and stayed 5 - enough said!

Fantastic breakfasts. The comfiest, softest bed we've ever stayed in - didn't want to get out. Great facilities for adults and kids. Can't wait to come back!

Stayed in February 2024

Need a car or taxi to get around

Big, quiet & exclusive

Stayed in April 2024

Nothing

The receptionist with the curly hair and glasses who received me on 12th afternoon around 11-12 deserves a pay rise 😀. Very respectful and professional. Such a nice person

Stayed in April 2024

There was nothing negative. We wished we could have stayed longer.

I stayed at Royal Pines with my son and granddaughter. You could not fault the resort. Everyone was friendly and helpful and the pool was amazing.

Stayed in April 2024

Wow we had such a great stay, facilities are wonderful.

Stayed in April 2024

Loved everything !

Everything!!! Staff exceptional rooms modern fresh calming, we felt so relaxed :) The park the pools the aprerol spritz van just wonderful ! Such a family friendly resort something for everyone:) parking is freeeee

Stayed in April 2024

Nothing.

We stayed in an Executive Twin room with Executive Lounge Access. The room was great- modern, clean. The Executive Lounge was fantastic- contemporary, clean, fabulous views. You could have ‘made to order’ hot breakfast as well as self serve continental breakfast. We also had access to the Lounge during the day for drinks and snacks. From 5-7pm they serve Hor’dourves- which varied and were very tasty, as well as drinks of your choice. Excellent value for money! Pool was also great.

Stayed in April 2024

Nil

Celebrated our Dads 70th birthday with a family getaway. Thank you for acknowledging our dads birthday with chocolates, plus staff sang him a birthday song in the executive lounge. Exceptional views. Booked our parents on the executive floor, which they loved exec. Lounge. The rest of us were spread across floor 16 in spa rooms and twin bed rooms. Rooms were beautifully presented. Friendly and professional staff who looked after us well. Staff would ask how our day was in passing, and that's nice as the place is huge, so those small things made you feel seen and welcomed. Loved the buffet breakfast. Kids loved the pools, games arcade and tennis courts. Enjoyed cocktails at Hydrate Bar... awesome bartender who knew his cocktails. And had birthday dinner at Arakawa Restaurant where food and service was exceptional. And the gym facilities were impressive. Also enjoyed room dining and Tees Clubhouse. Basically, we used all facilities except for golf as none of us can play heh. In the end, we did not want to leave. Thank you kindly for a very memorable stay.

Stayed in April 2024

$5 delivery fee for room service. It comes from the kitchen! Order came, food cold, uncovered (my meal had been carried though the hotel uncovered), and items missing.

Stayed in March 2024

The mattress was too soft. And the sound proofing was not enough as can hear people around all the time.

Plenty facilities for kids

Stayed in April 2024

Not much

Great restaurants, golf courses, spa & pool.

Stayed in April 2024

I didn’t expect balcony to be so small but that is on me and lack of research not the property.

Easy car parking, fast elevators, clean and fresh rooms. Pool was beautiful; staff were amazing, meals at restaurants were terrific and fair priced

Stayed in April 2024

Bathroom too small. Expected better food in executive lounge.

lots facilities，good service, best value of money.

Stayed in April 2024

Very relaxing and good food venues perfect place to get away and enjoy one spa

Stayed in April 2024

No bottle of water provided

Love the view of the river and golf land. And clean room.

Stayed in March 2024

We had a lovely stay at the Royal Pines Resort. The buffet breakfast was really good and had lots of variety. On the last night we ate at the Japanese Restaurant and were very impressed by the food and atmosphere. All in all it was a great stay.

Stayed in February 2024

Lack of Breakfast options

Pool. Spacious room

Stayed in March 2024

Extremely helpful and friendly staff, lovely facilities, breakfast included was delicious with lots of options. Room was great with welcome treats and a card. Free parking was such a bonus!

Stayed in March 2024

Limited selection of food to choose from especially for the kids. Can be quite expensive

It had a great splash park and waterslide for the kids, jumping pillow and arcade games Good for those who enjoy to play golf too to stay close by Great selection of buffet breakfast as well

Stayed in March 2024

Little bit out of town; not a major issue if going by car. Attention to detail with cleanliness/hygiene lacking a couple of times. Dirty towel provided in room and dirty cutlery provided at the Panorama lounge.

Resort is modern, with spacious public areas and beautiful surrounds. Room was a good size with lovely view to the hills and over the golf course. We enjoyed lounging at the pool and using the spa. Breakfast buffet was excellent!

Stayed in March 2024

Better ironing board and iron Shuttle service from or at least to airport would have been good.

Yum.

Stayed in March 2024