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  5. Reviews of Reflections Tower Two

Reviews of Reflections Tower Two 4.5 stars

110 Marine Parade, Coolangatta, 4225 Gold Coast, Australia

#57 of 121 hotels in Gold Coast

Guests' Choice

Review score

Based on 621 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.6

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 26 March 2024

    7.0
    Handy location, clean and well set up
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    A bit tired

    Close to everything

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    We like Coolangatta so we still enjoyed our stay.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Beach View
    • Stayed 4 nights
    • Submitted via mobile

    Our room was in need of refurbishment. The fridge leaked from the water dispenser. The bed squeaked. The building was being worked on. That spoiled our view.

    It’s a lovely position right on the beach.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    The location is amazing. Directly across the road from the beach. Close to everything you would need. The staff are wonderful.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Perfect location though building and furnishings a bit tired now
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Beds and pillows probably need updating- not very comfortable. Very limited supplies, 1 bin bag for a 3 night stay and to get more we would have to buy from the reception. No salt or pepper to season meals. Just a few things that would have made the stay more comfortable and are easy to do.

    Location was very convenient and view was beautiful

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Stay was relaxing, it’s in a fabulous location. Close to beach, restaurants, shops. Apartment great size, but disappoint
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Beach View
    • Stayed 7 nights
    • Submitted via mobile

    In need of renovations, very tired. Showers mouldy, dirty, shower screens rusty, even toilets need replacing. Need new bathrooms. Cleaning of sinks, showers, toilets could be improved.

    Great location great views

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Staff was friendly and helpful.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Spacious clean comfortable apartments; perfectly located allowing us to walk everywhere; beautiful beachfront views. Hig
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Beach View
    • Stayed 7 nights
    • Submitted via mobile

    Lounge needed replacing as it was also a sofa bed. Only used to sit on but it was sagging. Also stained but what cream to start off with so no hiding it. If I had to be picky …No body wash included but double shampoo and conditioner. Could have been an oversight. Tea and coffee basic brands considering.

    Well situated, walking distance to everything we needed. Great parking. Spacious and furnished lovely. Stunning beachfront views. Not noisy considering on esplanades. Reception staff lovely.

    Stayed in February 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Lack of supplies.. not even extra bin liners

    Stayed in March 2024

  • Reviewed: 26 February 2024

    9.0
    Great location. Reception staff were very helpful and welcoming
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    DVD player didn’t work.

    Beds were exceptionally comfortable. Unit was clean and tidy

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Thank you kindly. We hope to stay again.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The pool was glorious. Warmed to a comfortable temperature. The bbq facilities were wonderful too. There is currently remediation works occurring but we were informed of this prior to our stay. Location also fantastic. Lovely big rooms and balcony space.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    7.0
    Awesome view and location, but our apartment was a bit run down and the building under renovation.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Beach View
    • Stayed 3 nights

    Decor of apartment was a bit shoddy for the price point- old dining chairs and coffee table a bit worse for wear and the plastic palm tree did not help. Long balcony, but the narrow end was piled up with old outdoor furniture which was unusable and impeded the great view. Not being able to change the temp of the air conditioning was a bit annoying. I understand that they don't want guests to set the temp really low and generate a big electricity bill, but for us, 23 degrees was too cold! Chrome- casting on our tv did not work, although Peter (?) did spend ages trying to fix it. Carpet in the hallway outside very threadbare and one of the two lifts seemed to be out of commission one day due to the renos.

    View from the corner apartment on the 6th floor was awesome. With windows almost giving almost 180degree views, we saw the beach area, right around to the hinterland hills. Large apartment and good blinds on all windows. Great location- a shame about the renovating work, but it didn't impact us too much. Lovely pool and spa area. Nice resident lounge with billiards table, but quite run down condition.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Beach View
    • Stayed 5 nights
    • Submitted via mobile

    The single bed mattress was not good

    Excellent location

    Stayed in February 2024

  • Reviewed: 15 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    The apartment was very dusty and a bit worn around the edges. Could do with a thorough deep clean.

    Fantastic location and a very spacious apartment. The view was amazing. The staff were friendly and helpful. The theatre available for private bookings in the building was great for the family.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Apartment looks a little tired paintwork cornices & skirting boards need attention, Carpet needs replacing. Very average coffee machine.

    Central location, convenient parking, comfortable beds, good air-conditioning, large balcony, beautiful view of ocean.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    7.0
    Great staff and location but facilities are dated and lots of work going on , which is a bit stupid to do in peak seaso
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    The fact that a few days in , a workman was sent up to put a lock on the air conditioning at 23 degrees . I usually don’t put negative comments up but i could not sleep in the heat . We specifically searched for a hotel that advertised air conditioning and then it was set at 23 degrees which was not at all comfortable in the middle of summer !

    The staff and location .

    Stayed in January 2024

  • Reviewed: 16 January 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Ocean View
    • Stayed 2 nights

    Was sceptical of some online views but was surprised how nice the place was.

    Amazing View, clean, homely apartment with everything we needed - Room 1502

    Stayed in January 2024

  • Reviewed: 12 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Beach View
    • Stayed 5 nights
    • Submitted via mobile

    Our room we booked had a kids bunks in 2nd room. We were a party of 4 adults. This was corrected, and staff were very accommodating.

    Lovely clean rooms. Reception staff lovely.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    9.0
    Excellent location and brilliant staff.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 12 nights
    • Submitted via mobile

    There is only 2 lifts which service 20 floors and 3 basement levels, so be prepared to wait a while! The apartment was starting to age and had dust on the walls and skirting boards etc and mould around the air con. Needs a lick of paint and good deep clean. General cleanliness like kitchen, bathroom etc was fine.

    The location was perfection. Right opposite the beach, above lots of cafes and shops and easy walking around Coolangatta’s main streets. Underground car park was a bonus! The pool area was brilliant, and the gym was well equipped. The apartment size was brilliant, so much room and the view was stunning. The staff were excellent, very friendly, welcoming and helpful.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    8.0
    good position comfy room
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Ocean View
    • Stayed 2 nights

    thought the property was very nice and tidy with comfy bedding

    Stayed in November 2023

  • Reviewed: 8 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Beach View
    • Stayed 3 nights
    • Submitted via mobile

    Only one lift working

    Location, amenities, and not having to use the car

    Stayed in December 2023

  • Reviewed: 7 December 2023

    8.0
    Great place to stay
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    2 of the 3 TVs didn't work. The corridors and lift areas are not air-conditioned so extremely unpleasant waiting sometimes quite a while for lifts which also were stuffy.

    The view was great, and the position was central to shops and restaurants. Great pool and bbq areas.

    Stayed in December 2023

  • Reviewed: 7 December 2023

    8.0
    great location & beautiful apartments
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    19 floors and only one lift was working (during peak school holidays)

    the pool and location were amazing

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Fantastic
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Beach View
    • Stayed 3 nights
    • Submitted via mobile

    Only having one lift working contributed to longer wait times

    Location was great…. Close to everything …. No need to drive

    Stayed in December 2023

  • Reviewed: 2 December 2023

    7.0
    overpriced for the services they provide.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    old and unreliable ELEVATORS which they need to change ASAP! we were stuck in one of the elevators (they only have two elevators for the 20 floor building) for an hour on our arrival and the hotel management didn’t even bother to ask us how are we after we were rescued. they were not even bothered about what happened, forget about seeking us out to offer any compensation. thanks to the other guest who reached out and stayed to help us , even called the lift company. very poor customer service and management. the furniture is dated, rusty bathroom fixtures, cobwebs in the corners,dusty lamps and fans, and hugely lack general maintenance. for the price we paid for one night, we could have probably stayed in a better hotel/service apartment with maybe more courteous staff and better amenities.

    just paid for the location.

    Stayed in December 2023

Showing 1 – 25

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