186 Exhibition Street, 3000 Melbourne, Australia
#9 of 205 hotels in Melbourne
Guests' ChoiceBased on 2108 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.2
Staff
9.4
Value for money
8.8
Free WiFi
9.1
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End of dialog contentReviewed: 25 April 2024
Erin
AustraliaThe rooms are stunning, rooms were quiet and the location is very central.
Stayed in April 2024
Reviewed: 25 April 2024
Anthroeve
New ZealandFriendliest staff in town! So incredibly helpful. Gave some great recommendations of what to see and where to dine in town. Even offered me a free coffee whilst I was waiting for my taxi.
Stayed in April 2024
Reviewed: 25 April 2024
Stephrn
AustraliaNothing
Location is perfect. Close to all the entertainment, MCG, Theatres, Restaurants, Rod Laver arena etc. Ned and linen was so comfy, pillows were so good, made my bottom wet.
Stayed in April 2024
Reviewed: 25 April 2024
Drew
New ZealandNothing
Staff and quality of food and beverage
Stayed in April 2024
Reviewed: 23 April 2024
Lucy
New ZealandOnly thing would be the lifts could take a long time especially during busy times such as around dinner time. There was a large line up of people waiting for a lift at around 10am on one day.
Friendly and accommodating staff who were happy to offer us complimentary drinks at the restaurant bar due to the rooftop pool being unavailable, let us have late check out (12pm) and store our bags before check in (which we were able to check in earlier) and after we checked out before our flight.
Stayed in April 2024
Reviewed: 23 April 2024
Sharon
AustraliaNot much 😊 I thought the bar food options were a bit limited & the buffet breakfast could have been better for the cost. But what was offered was fresh & tasty.
I liked the comfy beds. The friendly helpful staff & great location.
Stayed in April 2024
Reviewed: 22 April 2024
Sharon
AustraliaTrays and used drinking glassware was sitting out in our corridor for more than a day. I had to let concierge know cos I couldn’t stand walking past them any longer. Odd that the cleaners would vacuum around them.
Very convenient location. The room was very clean and modern with smart TV and the most comfiest bed! We found the concierge service very welcoming as well.
Stayed in April 2024
Reviewed: 22 April 2024
Craig
AustraliaLifts are slow, parking deal could be better
Checking in was easy. Staff were great.
Stayed in April 2024
Reviewed: 21 April 2024
Stanley
AustraliaAutomated checkin dodnt work
Location and room was great
Stayed in April 2024
Reviewed: 20 April 2024
Jehane
AustraliaLocation and room
Stayed in March 2024
Reviewed: 20 April 2024
Tayla
AustraliaThe temperature in the room was not cool enough. Bed was comfy but could not sleep due to how hot it was.
Great hotel overall, room was nice and modern. Fantastic location and delicious buffet breakfast!
Stayed in March 2024
Reviewed: 20 April 2024
Elizabeth
AustraliaMore personal touch with check-in would be nice.
Stayed in March 2024
Reviewed: 20 April 2024
Paul
AustraliaLocation was exceptional. Room was comfortable and clean. The bed was super comfortable.
Stayed in April 2024
Reviewed: 19 April 2024
Vicki
New ZealandOne of the breakfast from the a la carte menu. Ordered pancakes. They were very stodgy with no moisture. Could not eat most of it.
Very comfortable room
Stayed in April 2024
Reviewed: 19 April 2024
Brent
CanadaCentral and well run. The rooms were a wonderful size and the bathroom was spacious with a great shower. Basically right downtown Melbourne and close to lots of great restaurants and stores. It ticked all our boxes
Stayed in March 2024
Reviewed: 18 April 2024
Michael
AustraliaThe air conditioning was always in ECO mode and the room at times was hot and stuffy and then just cold. No in between so didn’t sleep very well.
Great location and nice Hotel
Stayed in April 2024
Reviewed: 18 April 2024
Tim
AustraliaThe room was newly renovated and very comfortable. Everything was clean and fresh and comfortable.
Stayed in April 2024
Reviewed: 18 April 2024
Anindita
AustraliaNothing that I can think of.
Very clean, tidy with lovely interiors.
Stayed in April 2024
Reviewed: 17 April 2024
Andyhayes
New ZealandNothing, it was great
Great locatiom, rooms were great as were the beds
Stayed in April 2024
Reviewed: 17 April 2024
Carmel
AustraliaGreat location.
Stayed in January 2024
Reviewed: 16 April 2024
Rosanne
AustraliaExtremely convenient, helpful & pleasant staff. Excellent facilities & very comfortable bed. Will definitely stay here again
Stayed in March 2024
Reviewed: 16 April 2024
Richard
AustraliaBest CBD hotel at any price point
Stayed in April 2024
Reviewed: 15 April 2024
Bree
AustraliaThe price of items at the bar downstairs, $30+ for two smaller than usual glasses of wine was too much.
The overall cleanliness and friendly staff, the quick process of checking in and out, the nice rooms and comfy bed. The location was perfect also.
Stayed in April 2024
Reviewed: 15 April 2024
Margaret
United KingdomFantastic location and lovely refurbished rooms. Had a lovely city view and great bed and shower. Nice staff, would highly recommend!
Stayed in April 2024
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