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  5. Reviews of Holiday Inn West Perth, an IHG Hotel

Reviews of Holiday Inn West Perth, an IHG Hotel 4 stars

1309 Hay St, West Perth, WA 6005 Perth, Australia

#23 of 96 hotels in Perth

Guests' Choice

Review score

Based on 1247 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Nothing at all

    I was surprised at the size and quality fixtures and bedding of the standard room, slept very well :)

    Stayed in March 2024

  • Reviewed: 23 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking

    Restaurant

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Convenient to all
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    well Done

    Very comfortable

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    New condition, clean & comfortable
    • Leisure trip
    • Solo traveller
    • Premium King Room
    • Stayed 3 nights
    • Submitted via mobile

    New condition, clean and comfortable

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Convenient to all
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    There wasnt anything I didnt like, everyone was so helpful to two geriatrics. Would like access before three oclock but I am sure it can be arranged if you ask. Thank you

    Bed very comfortable dinner was excellent, parking excellent Late check in a bit of a problem as the lady had to be picked up from the eye hospital at 1.00pm

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Very comfortable.
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Great location.

    Stayed in January 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Lunch being available in the restaurant

    Great location for where we needed to be.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    I think it’s a bit tired some of the furniture in the room

    It was only one available

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium King Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Great city views….

    Stayed in January 2024

  • Reviewed: 17 February 2024

    8.0
    Great for our purpose.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Verbally advising there is a charge to use your card, putting on the form you sign when you first arrive is IMHO very deceptive and Bookings.com should also advise their customers.

    The room was basic but clean, there is no mini bar but the restaurant downstairs “Julio’s” is licensed and the food & dinner service was brilliant, the bed was super comfy, breakfast staff were definitely not as personable as the evening staff, in fact quite unwelcoming. The front desk staff on arrival and night staff were excellent.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Room with Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Great customer service when I arrived, accommodated an early check in. Reception desk was great.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    A comfortable hotel conveniently located, it was just what we needed.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The prices on the breakfast menu were different to what we were charged. I was in a rush so didn’t have time to question it.

    Nice size room and bathroom, comfy bed and yummy breakfast. Cleanliness was A+ and the lady who checked us in was lovely and welcoming.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    8.0
    Great location, clean and comfortable room, lovely staff
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean and well equipped

    Stayed in January 2024

  • Reviewed: 1 February 2024

    9.0
    It was perfect for what I had required and close to the office.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    There were no ashtrays supplied in the designated smoking area.

    The staff we friendly and attentive. I enjoyed the option of having housekeeping each day.

    Stayed in January 2024

  • Reviewed: 31 January 2024

    9.0
    I would stay again100%
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The first room was a mess but they took care of it and put up in a better room by the manager him self witch I loved

    I love how the room looks and how comfy it is

    Stayed in January 2024

  • Reviewed: 30 January 2024

    8.0
    Very nice, Thank you all Great stuff
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 7 nights
    • Submitted via mobile

    The roads leading to the hotel from bus or train station is dark and scary at night in addition to the absence of any sign boards along the hotel way.

    I like most the cooperative stuff

    Stayed in January 2024

  • Reviewed: 30 January 2024

    9.0
    We enjoyed the stay and hotel was great location and very clean
    • Leisure trip
    • Couple
    • Standard Room with Queen Bed
    • Stayed 7 nights
    • Submitted via mobile

    Very comfortable hotel with good breakfast and great staff

    Stayed in January 2024

  • Reviewed: 29 January 2024

    9.0
    Superb
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Not alot up that end of town but was quiet and would stay again.

    Loved it thanks 😊

    Stayed in January 2024

  • Reviewed: 13 January 2024

    9.0
    Affordable, clean, spacious and comfortable stay.
    • Leisure trip
    • Family with young children
    • Standard Room with Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    The room doesn't offer much milk for tea/coffee and the nespresso machine wasn't completely working. They do need extras like shower caps, but they still have soap etc.

    The location was really good. It was in the quieter part of Perth. Easy street parking as well. The staff were extremely helpful and friendly. Check In was simple. The rooms are spacious, clean and have enough extras for the lower cost. The bed was comfortable and the bathroom is modern and clean.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    It was a good place to stay if you don't want to be in the CBD.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 11 nights

    Fluttering noise in bathroom every time I entered. There was ambiguity about the coffee - was espresso free or do you have to pay extra?

    Free Red bus just around the corner is great. Food was great. It was comfortable.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Would recommend
    • Leisure trip
    • Couple
    • Standard Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The beds were very unsupportive

    Polite helpful efficient staff and the location

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Very good hotel, Staff excellent
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Had to leave early couldn’t stay for breakfast

    Stayed in January 2024

  • Reviewed: 1 January 2024

    9.0
    Amazing, can’t wait for the next weekend away here
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing that we weren’t happy with was the aircon, room only had one vent which didn’t provide any airflow and it was quite a hot weekend.

    Everything was new and modern looking, bed was huge and staff were super friendly and helpful.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    8.0
    Another comfortable stay.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    Rooms well decorated with lots of space. Beds are super comfortable as are the pillows. Love how they now supply shampoo, conditioner and body wash in refillable packaging, helps the environment. Safe to walk around and short walk into the city.

    Stayed in November 2023

Showing 1 – 25

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