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  5. Reviews of Comfort Inn & Suites Sombrero

Reviews of Comfort Inn & Suites Sombrero 4 stars

290 Main North Road, Prospect, 5082 Adelaide, Australia

#76 of 112 hotels in Adelaide

Guests' Choice

Review score

Based on 827 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 26 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Townhouse Apartment
    • Stayed 1 night
    • Submitted via mobile

    Stay longer next time

    Liked the stsff

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Stale smell from the laundry, light globe in end bedroom needs replacing. Otherwise excellent

    We were in a suite- quieter than expected give the address

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Superb
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    cleanliness and quiet location away from noisy traffic

    Stayed in February 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    Only one chair at desk, no face washer

    Pillows

    Stayed in March 2024

  • Reviewed: 18 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Townhouse Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The double story townhouse apartment was a let down. The decor was old (albeit comfortable), the townhouse backed onto a major road, the bedroom window looked out onto a large brick wall, there was limited natural light, the bathroom was not cleaned properly and we were woken up very early by ambulances and traffic. Not a great start. One dining chair was also broken and unable to be sat on without falling backwards. All this said however, the reception staff were AMAZING and ever so accommodating to our complaint and did all they could to offer an alternative accommodation on site.

    The service by the staff was great, they bent over backwards to ensure we were happy after I complained about the quality of our original townhouse booking. They offered us two alternative options on site, gave us time to consider and checked in with us after we moved rooms. I can’t fault that at all. Thank you! Hint for housekeeping staff though, please check and replace the dishwashing liquid and liquid bath wash daily.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    8.0
    Very good
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Pool was too cold

    Comfortable bed & clean facilities

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    n/a

    very comfortable

    Stayed in January 2024

  • Reviewed: 21 January 2024

    9.0
    Family holiday a very large group bed and rooms were great pool a little cold but overall we all had a great stay
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    Rooms were very clean bed was fantastic

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Our short 1 night stay was comfortable, close to the city and the staff were accommodating.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    We didnt have any issues.

    We could pick whatever park we wanted. The gentleman was very friendly and explained everything in great detail. The room was also very clean, comfortable and the shower pressure was great.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Good sized unit, convenient location
    • Leisure trip
    • Couple
    • Townhouse Apartment
    • Stayed 6 nights

    Air con ? What air con? There were air con units on the side of the building but no air con remotes or controls in the units. There seemed to be no air flow coming out of the couple of vents in the unit. A couple of nights slept on couch down stairs as the upstairs bedroom was too hot and stuffy. Road noise - the motel is on the corner of 2 busy roads with an ambulance bay a couple of doors down. Ambulance sirens and road noise 24/7.

    Good sized unit with all amenities including well equipped kitchen, full sized fridge, laundry & separate dining area. Secured car park at night. Nice undercover swimming pool (although the water was a bit cold). The motel is very convenient with shopping centre a 5 minute walk away and plenty of restaurants near by.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    8.0
    Although it was good I was a little disappointed in the cleanliness of the towels
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    One of the towels had marks on it and what appeared to be makeup. The bed was too high. No face washer

    It’s close to all the places I needed to go to

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Townhouse Apartment
    • Stayed 1 night
    • Submitted via mobile

    Emergency vehicle sirens at lights very loud in the area

    We have stayed before in a different room & area, other rooms have been nicer & better

    Stayed in January 2024

  • Reviewed: 4 January 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Townhouse Apartment
    • Stayed 1 night
    • Submitted via mobile

    The washing machine didn't work properly, there was some shaving residue in the sink and drawer under the sink, and the bathtub was a little dirty.

    Laundry detergent, dish detergent, new dish sponges, dish towels, cooking utensils, and hangers were all in stock. Cleaning and linen changes were done daily.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    Impressive
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing

    Stayed in January 2024

  • Reviewed: 1 January 2024

    8.0
    Comfort and Convenience
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No safety deposit box. The position of the toilet bowl next to shower cubicle was awkward and cramped.

    Friendly reception staff. Secure parking. Clean facilities. Comfortable double bed. Toaster, electric kettle, microwave. Some cutlery, cereal bowls, cups and saucers but no plates. Conveniently located very close to several shopping centres

    Stayed in December 2023

  • Reviewed: 31 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Was comfy and staff friendly

    Stayed in December 2023

  • Reviewed: 31 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Outside areas was a bit rough in places and sometimes the sirens from a nearby ambulance station were very loud.

    Inside our room was clean and modern. Happy we got a two bedroom room, much easy to put kids to bed in a separate area. A very simple but decent place for a short term stay if you don't spend a lot of time in your accommodation.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    9.0
    Great venue with modern, clean room.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Modern fittings, very clean, ample parking.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Hard to fault.

    Great value, clean room, very quiet. Close to shopping and restaurants.

    Stayed in November 2023

  • Reviewed: 11 December 2023

    7.0
    Friendly but budget
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The ungodly wind howling through the windows. The constant sound of ambulance from station behind.

    It was close to part of Adelaide I needed

    Stayed in December 2023

  • Reviewed: 5 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spacey and clean room, roll-shutters on windows for complete darkness at night. Secure parking

    Stayed in December 2023

  • Reviewed: 1 December 2023

    8.0
    Comfortable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location was on a busy street.

    The room was spacious and comfortable .

    Stayed in November 2023

  • Reviewed: 25 November 2023

    8.0
    A good place to stay. Needs a reno but the staff were very friendly and helpful.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room needs properly deep cleaning to get rid of historic smoking smell. Blinds broken. I had to hold them shut by leaning a pillow against them. Otherwise there was too much light to sleep from street lights directly outside. I reported this.

    Comfortable room, good location and amazingly helpful/friendly staff.

    Stayed in October 2023

  • Reviewed: 20 November 2023

    7.0
    Comfy and clean!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Location of rooms out the front was hard to get to without the direction of a staff member. We arrived after hours and got our key from a very convenient lock box with map and info. However the map was hard to follow to find our room.

    Very comfortable bed!

    Stayed in November 2023

Showing 1 – 25

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