48 James Street, Fortitude Valley, 4006 Brisbane, Australia
#2 of 142 hotels in Brisbane
Guests' ChoiceBased on 990 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.5
Staff
9.4
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 5 April 2024
Janet
AustraliaBoth excellent
Stayed in March 2024
Reviewed: 1 April 2024
James
New ZealandUnbelievable, such beautiful architecture
Stayed in April 2024
Reviewed: 29 March 2024
John
New ZealandEverything
Stayed in March 2024
Reviewed: 28 March 2024
Maggie
New ZealandThe cost and the hammer guns outside the room
The staff were extremely helpful
Stayed in March 2024
Reviewed: 28 March 2024
Tamara
AustraliaUnfortunately we were presented with heavy rain for two whole days. The sun appeared on the day we checked out. Our entire trip was based around a very young ones enjoying their first holiday in hotel with a pool. We requested a late check out which understandably was not available. We however were shocked to find that the kids not continue to swim and enjoy the pool for additional hour post check out. I do not see the harm in letting them, given my partner and I would have continued to spend money at the pool restaurant and bar. Of which we ended up doing in their lobby bar as we waited to get an Uber to airport.,
Huge rooms, lovely amenities, friendly staff + fun location!
Stayed in March 2024
Reviewed: 26 March 2024
Shane
AustraliaEverything
Stayed in February 2024
Reviewed: 25 March 2024
Sam
AustraliaThe cost of the room is substantial, and doesn’t include parking. Wifi didn’t seem to work either, at the pool or in the room.
The welcome map, and attentiveness of the porter. The location, the pool and the room robe.
Stayed in March 2024
Reviewed: 22 March 2024
Marie
New ZealandNo complaints
Great vibe and love the location restaurants were very good
Stayed in March 2024
Reviewed: 22 March 2024
Sarah
AustraliaNothing!
The location was central in Fortescue Valley and the staff were very accommodating, the rooms were lush and beds so comfy!
Stayed in March 2024
Reviewed: 22 March 2024
Bruce
AustraliaLoved the staff, unpretentious, intelligent and very professional. We were warmly welcomed Loved the ambience in the room , the design and cross ventilation.
Stayed in March 2024
Reviewed: 20 March 2024
Raffaella
United KingdomNothing
The cool decor and spaces
Stayed in March 2024
Reviewed: 10 March 2024
Ella
AustraliaAmazing facilities, amazing staff!
Stayed in March 2024
Reviewed: 8 March 2024
Farrah
AustraliaPool too small so on Saturday it was so busy and didn’t feel relaxing
Service was fantastic, food was great, facilities all very clean
Stayed in March 2024
Reviewed: 7 March 2024
Britta
CanadaUnfortunately the pool area was packed so took awhile to get a lounger and staff never cleaned up used glasses/towels of people who had left. Not enough towels and challenging to relax in the pool when it was so busy/felt cramped.
Great location and helpful staff during check in/out. Lovely comfortable room with completely black out blinds. Breakfast in the café in the morning was tasty and restaurant staff were prompt.
Stayed in March 2024
Reviewed: 3 March 2024
Sonia
AustraliaNothing to say
Never disappoints. Great location and wonderful staff
Stayed in February 2024
Reviewed: 1 March 2024
Mikaela
AustraliaMore sunloungers needed at the pool
Beautiful room, staff and facilities
Stayed in February 2024
Reviewed: 24 February 2024
Rosie
AustraliaThe bed was a bit hard!
Everything!
Stayed in February 2024
Reviewed: 23 February 2024
Lauren
AustraliaNothing, our stay was wonderful though rather expensive for Brisbane...
The hotel is beautiful - the design is clean, fresh and relates to the city. Staff were very friendly at check in, and made our stay really special for my husbands birthday. The pool is wonderful and absolutely worth spending time there! Rooms are large with wonderful and thoughtful amenities. We did not travel with our child, but the hotel is very kid friendly especially the pool.
Stayed in December 2023
Reviewed: 19 February 2024
Grace
AustraliaThe rooms were nice but maybe not as luxe as the price tag suggests. Chromecast didn’t work.
Facilities and location were great. Restaurants on site really good.
Stayed in February 2024
Reviewed: 19 February 2024
Carly
AustraliaCleaning was a bit odd, they left rubbish in the room but piled it up into one spot (maybe didn’t realise it was rubbish but it was empty coffee cups, etc)
Staff were so friendly, facilities clean and amazing
Stayed in February 2024
Reviewed: 11 February 2024
Tania
AustraliaBeautiful amenities. Extremely clean. Friendliest staff I have encountered at a hotel
Stayed in February 2024
Reviewed: 10 February 2024
Nathan
New ZealandThe room service didn’t come from the main restaurant so was a little disappointing
Amazing hotel with gorgeous rooms and a fantastic pool area. The restaurant is exceptional as well and the area one of the best!
Stayed in January 2024
Reviewed: 7 February 2024
Melanie
Australiaservice was exceptional
Stayed in February 2024
Reviewed: 6 February 2024
Jinyoung
AustraliaNothing really can think of it
EVERYTHING - seriously everything was perfect! Facilities and services anything you can imagine, it’s more than that :)
Stayed in February 2024
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