That the evening restaurant was closed

Very comfortable, staff attentive and capable, nice pool and spa

Stayed in April 2024

Nothing

Very nice staff 👍

Stayed in April 2024

Extra costs and no dinner facilities

Location and friendly staff

Stayed in March 2024

The lifts seemed uncoordinated - there were two, yet whenever I got in one to go in one direction it invariably went the other way first to pick someone else up or drop them off. A minor annoyance but it struck me as odd.

All wonderful.

Stayed in March 2024

Car parking, whilst it didn't bother us too much this time but it's a shame it's valet-only and so costly. Definitely cheaper to park in public parking pre-booked if you don't mind the walk. A little difficult to catch some of the details given by reception staff and we were told brekkie finished at 8.30 but it was definitely later. Hours at pool slightly reduced on public holiday and I would've loved to have a bit longer in the evening for a swim after families had vacated. Pricey, and we booked for an occasion but it was worth the stay. Lovely.

All the staff were very well presented, beginning with the friendly chap at the parking bay and front doors. Everyone very polite and efficient. The pool and steam room facilities were clean and the pool was huge and really pretty. Bar was comfy with lovely cocktails and room was spacious and clean. Doonas were super snuggly. Housekeeping was prompt and professional.

Stayed in March 2024

Some nearby building works were a bit disruptive in the morning but not the hotels fault.

Quality hotel with really good pool and bar. Staff were exceptional with their service.

Stayed in March 2024

The advertised award winning restaurant was closed which was a disappointment especially as we had an e-mail a couple of days before our arrival welcoming us and inviting us to join them for lunch or dinner in our Harbour Room and Observatory Bar. Only the Observatory Bar was open.

Very comfortable room and bed. Brilliant location in "the Rocks" area close to the CBD and the harbour. Approx 5-10 minute walk to Circular Quay and Darling Harbour. Perfect.

Stayed in February 2024

The coffee - it’s a small, in fact, a tiny thing but I could swear my cappuccino was made with UHT milk which I hate - but I’m struggling to find anything we really didn’t like

The hotel was serene and staff were always available but not overbearing. We were given the sense that we were the only guests both in the level of effort and care that was shown to us and by the genuine peace and quiet of our beautiful room.

Stayed in March 2024

My pillows were not comfortable

Very Good

Stayed in March 2024

Nothing

Everyone was so welcoming to us. The room even had slippers and robes for the children. The pool area was brilliant and the buffet breakfast spot on

Stayed in March 2024

wonderful staff, great location, feels like a home away from home.

Stayed in February 2024

The rates for the weekend were very high from normal weekend rates because of Taylor Swift concerts. Was definitely taking advantage of the extra influx of people to Sydney.

Staff were friendly and service was impeccable. Presentation of food and facilities was of high standard. Received a room upgrade which was and additional bonus!

Stayed in February 2024

When we first arrived we were issued a room next too another room in which a dog was constantly barking, we complained and was moved immediately.

Fabulous, loved it 😻 great views over the harbour. We had a suite on river side. Absolutely gorgeous

Stayed in December 2023

Nothing.

A beautiful hotel situated closs to the Rocks area in Sydney. A short walk to the harbour and restaurants and bars. The staff were very helpful and the breakfast was excellent with a wide range of food. The basement swimming pool and jacuzzi were great with very few swimmers.

Stayed in January 2024

Fabulous hotel in the heart of The Rocks. Big spacious rooms and friendly staff

Stayed in January 2024

No railing in the hot tub in basement and no main restaurant.

Lovely location near the Rocks and exceptionally positive and polite staff. Breakfast was a great deal

Stayed in January 2024

Beautiful hotel, beautiful breakfast, best croissants & coffee Beautiful comfortable beds

Stayed in January 2024

Room was incredibly comfortable, with wonderful view over the western harbour from the balcony. Lovely bathroom and room was also very quiet; with the bedroom door closed, it was impossible to hear any noise from the hallway. Swimming pool was also fantastic; a little on the cool side but this makes it a perfect temperature for laps. Buffet breakfast was delicious, in very relaxing surrounds. And staff were lovely; helpful and friendly in all interactions. Will definitely be visiting again!!

Stayed in December 2023

Everything, we had an amazing stayThank you, Langham Sydney❤️

Loved everything about the hotel, staff were amazing, check-in check out easy, Room service was fantastic, and the pool and spa absolutely beautiful.

Stayed in November 2023

Felt a little overpriced - I’m glad I checked the app as the room price has dropped significantly in the week prior

Fabulous room. Loved the pet VIP package. Beds are sooo comfortable , concierge and reception staff very helpful. There is good parking nearby - beware you have to walk up a flight of 60 stairs on the return. A very short walk - but lots of steps if you aren’t used to them.

Stayed in December 2023

Position too far from the mall and city shops… no coffee shop. Views not that great.

Friendly staff… nice and clean. Concierge guys very helpful. Good bar.

Stayed in December 2023

Unfortunately while the individual staff members were friendly and courteous the actual service was consistently poor with daily mistakes. It began with the prebooked limousine not turning up to greet us after our 9 hour flight As a result we were upgraded to a beautiful suite for our 3 night stay. However there are serious problems with the service with daily mistakes and domestic difficulty in making ourselves understood ( indeed it was easier at our hotel en route in Hong Kong ). So a potentially great hotel let down by poorly trained staff.

The hotel is in a great position a few minutes walk from the harbour bridge opera house etc. The ambience is stately distinguished discreet and quietly opulent

Stayed in December 2023

The stay was too short.

Location was great being walking distance to the Rocks, Barangaroo and slightly further to the City (Pitt and George St). The room itself was great with all the amenities you need and more.

Stayed in December 2023

Price was a little high....

Beautiful and spacious room - great bed - very comfy Excellent access to online TV casting

Stayed in November 2023