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  5. Reviews of The Westin Brisbane

Reviews of The Westin Brisbane 5 stars

111 Mary Street, Brisbane CBD, 4000 Brisbane, Australia

#16 of 142 hotels in Brisbane

Guests' Choice

Review score

Based on 806 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Westin King Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, friendly staff with great facilities.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Overall we had a wonderful time at The Westin! I parked my car in valet and was so happy it was looked after. The room w
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 1 night
    • Submitted via mobile

    The pool was freezing and we hoped that there would be a spa. Our shower also didn’t have any shampoo… instead two conditioners.

    The Westin was located in walking distance of great restaurants and the CBD. Our room was clean and the staff were very lovely!!

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Westin King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very expensive

    Stayed in March 2024

  • Reviewed: 21 March 2024

    9.0
    Loved it!
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 1 night
    • Submitted via mobile

    Fantastic breakfast with a wide variety to suits all tastes. The team leader who checked us in was fantastic and even managed to get us into our room early.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Great night
    • Leisure trip
    • Couple
    • Premium King Room with River View
    • Stayed 1 night

    The staff were friendly and helpful..The room was clean ,comfortable and sound proof which makes for a great nights sleep .The bar on the ground level had good whiskey selection and had live music which certainly made for a great atmosphere…

    Stayed in March 2024

  • Reviewed: 29 February 2024

    9.0
    Definitely will be staying again
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 1 night
    • Submitted via mobile

    Great swim up bar/pool and super comfortable bed.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Was very pleasant.
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 1 night

    Difficult to find the breakfast area on level 3.

    Very plush

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    The best nights sleep I've ever had
    • Leisure trip
    • Couple
    • Premium King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The bed was the most comfortable bed I've ever slept in. Very clean and modern rooms. The TV was impressively sized and centred nicely with the bed. The staff were very welcoming and kind.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 2 nights
    • Submitted via mobile

    The coffee.

    loved breakfast! but the coffee unfortunately was a major let down.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Westin Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking fee is a bit expensive

    Very nice room Excellent location Very friendly staff, in particular Taylor and her very good tips on Brisbane

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Exceptional hotel would absolutely recommend!
    • Leisure trip
    • Family with young children
    • Club Twin Room with River View - Executive Level
    • Stayed 1 night
    • Submitted via mobile

    We absolutely loved this hotel! The staff were friendly, the beds were very comfortable, it’s a perfect location, so good having the complimentary canapés and drinks available for guests in the evening! I also loved the shampoo and conditioner in the shower 😊

    Stayed in February 2024

  • Reviewed: 18 February 2024

    10
    The hotel is exceptional, location, staff, breakfast buffet and the pool with swim up cocktail bar was such fun.
    • Leisure trip
    • People with friends
    • Westin Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, fabulous pool and bar. Staff were great and very helpful

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium King Room with River View
    • Stayed 4 nights
    • Submitted via mobile

    Loved everything about the Westin, Location was great, it was clean, the staff were great. Will definitely stay here again.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Westin King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything 👌

    Stayed in December 2023

  • Reviewed: 11 February 2024

    9.0
    Ahhhmazing. Great atmosphere. Peaceful, comfortable and spacious.
    • Business trip
    • Couple
    • Club King Room with River View - Executive Level
    • Stayed 2 nights
    • Submitted via mobile

    Exceptional Facilities.

    Stayed in February 2024

  • Reviewed: 3 February 2024

    10
    Memorable.
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 3 nights
    • Submitted via mobile

    Entry door to our room scraped noisily when opened; no clock radio/alarm or sound system (USB or radio) on TV except for a Bluetooth speaker (which went off in the middle of the night); coffee and breakfast was very good but same every morning. Some basic printed information in the room about the Bluetooth speaker/alarm and the amenities and transport (bus/ferry) options, and a city map would have been helpful.

    Personal attention from Emily with room upgrade and choc strawberries and wine gift to celebrate our anniversary on arrival. Staff very attentive with early check-in; fantastic outdoor pool, excellent buffet breakfast (with delicious field mushrooms) and smart décor.

    Stayed in January 2024

  • Reviewed: 30 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Westin King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Stayed overnight for a show and the location was a very convenient 6 minute walk to Queen St Mall shops also.
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 1 night
    • Submitted via mobile

    Not really much to complain about, but Amenities😌 like a few complimentary biscuits with the mini bar would have been a nice touch when we made hot drinks, and shampoo and conditioner in large refillable bottles which could have been touched by so many guests.

    Easy car access from the street and immediate attention to guests. The cafe and bar very convenient, the service here was great also. The king room was very well presented and clean. The close-up make-up mirror always a big plus if you wear glasses😅 as I have noticed many hotels have neglected these in recent years -👍

    Stayed in January 2024

  • Reviewed: 27 January 2024

    10
    Fabulous location, clean and comfortable rooms, delicious food, excellent facilities and lovely staff.
    • Leisure trip
    • Family with young children
    • Westin Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing!

    Pool and gym were excellent, lovely pool bar as well. Breakfast fabulous - lots of options for all of us. Location was also very convenient.

    Stayed in January 2024

  • Reviewed: 27 January 2024

    10
    Great hotel
    • Leisure trip
    • Family with young children
    • Club Westin Twin Room - Executive level
    • Stayed 1 night
    • Submitted via mobile

    Very clean Good location

    Stayed in December 2023

  • Reviewed: 26 January 2024

    10
    Perfect city getaway, great wifi and sleeps.
    • Leisure trip
    • Solo traveller
    • Westin King Room
    • Stayed 4 nights
    • Submitted via mobile

    Pool doesn’t get much time in the sun because of all the buildings. My room didn’t have a bath + I found out after some do and some don’t. So if you want one ask upfront.

    Loved the bed, slept so comfortably here! Cleanliness and location was perfect.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    9.0
    Very great, warm welcoming and easy access to everything we had planned for.
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 1 night
    • Submitted via mobile

    The tv wasn’t working properly. But it was ok.

    Room was clean and welcoming.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Westin King Room
    • Stayed 2 nights
    • Submitted via mobile

    Sadly the bed was so uncomfortable. Probably.ok, if you like very firm beds.

    Stayed for my husband's bday. Room upgrade, and they sent up a bottle of prosseco. The pool area is super flash, on-site spa, chauffeur parking. Guests are treated so well.

    Stayed in October 2023

  • Reviewed: 21 January 2024

    10
    Will be back
    • Leisure trip
    • People with friends
    • Premium King Room with River View
    • Stayed 2 nights
    • Submitted via mobile

    Could not fault this stay! Everything was exceptional. If you’re looking for a 5star stay, look no further! Staff, location, food, comfort was all above and Beyond.

    Stayed in January 2024

Showing 1 – 25

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