111 Mary Street, Brisbane CBD, 4000 Brisbane, Australia
#16 of 142 hotels in Brisbane
Guests' ChoiceBased on 806 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.1
Staff
9.0
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 24 March 2024
William
AustraliaGreat location, friendly staff with great facilities.
Stayed in March 2024
Reviewed: 23 March 2024
Isabella
AustraliaThe pool was freezing and we hoped that there would be a spa. Our shower also didn’t have any shampoo… instead two conditioners.
The Westin was located in walking distance of great restaurants and the CBD. Our room was clean and the staff were very lovely!!
Stayed in March 2024
Reviewed: 22 March 2024
Arthur
AustraliaVery expensive
Stayed in March 2024
Reviewed: 21 March 2024
Jane
AustraliaFantastic breakfast with a wide variety to suits all tastes. The team leader who checked us in was fantastic and even managed to get us into our room early.
Stayed in March 2024
Reviewed: 10 March 2024
Michelle
AustraliaThe staff were friendly and helpful..The room was clean ,comfortable and sound proof which makes for a great nights sleep .The bar on the ground level had good whiskey selection and had live music which certainly made for a great atmosphere…
Stayed in March 2024
Reviewed: 29 February 2024
Sharene
AustraliaGreat swim up bar/pool and super comfortable bed.
Stayed in February 2024
Reviewed: 25 February 2024
Greg
AustraliaDifficult to find the breakfast area on level 3.
Very plush
Stayed in February 2024
Reviewed: 25 February 2024
Ari
AustraliaThe bed was the most comfortable bed I've ever slept in. Very clean and modern rooms. The TV was impressively sized and centred nicely with the bed. The staff were very welcoming and kind.
Stayed in February 2024
Reviewed: 25 February 2024
Savrda
AustraliaThe coffee.
loved breakfast! but the coffee unfortunately was a major let down.
Stayed in February 2024
Reviewed: 24 February 2024
Anonymous999999999999
United KingdomParking fee is a bit expensive
Very nice room Excellent location Very friendly staff, in particular Taylor and her very good tips on Brisbane
Stayed in February 2024
Reviewed: 20 February 2024
Zara
New ZealandWe absolutely loved this hotel! The staff were friendly, the beds were very comfortable, it’s a perfect location, so good having the complimentary canapés and drinks available for guests in the evening! I also loved the shampoo and conditioner in the shower 😊
Stayed in February 2024
Reviewed: 18 February 2024
Michelle
AustraliaGreat location, fabulous pool and bar. Staff were great and very helpful
Stayed in February 2024
Reviewed: 15 February 2024
David
AustraliaLoved everything about the Westin, Location was great, it was clean, the staff were great. Will definitely stay here again.
Stayed in February 2024
Reviewed: 12 February 2024
Jason
AustraliaNothing
Everything 👌
Stayed in December 2023
Reviewed: 11 February 2024
Rams
AustraliaExceptional Facilities.
Stayed in February 2024
Reviewed: 3 February 2024
Ross
AustraliaEntry door to our room scraped noisily when opened; no clock radio/alarm or sound system (USB or radio) on TV except for a Bluetooth speaker (which went off in the middle of the night); coffee and breakfast was very good but same every morning. Some basic printed information in the room about the Bluetooth speaker/alarm and the amenities and transport (bus/ferry) options, and a city map would have been helpful.
Personal attention from Emily with room upgrade and choc strawberries and wine gift to celebrate our anniversary on arrival. Staff very attentive with early check-in; fantastic outdoor pool, excellent buffet breakfast (with delicious field mushrooms) and smart décor.
Stayed in January 2024
Reviewed: 30 January 2024
Joe
AustraliaNothing
Everything
Stayed in January 2024
Reviewed: 29 January 2024
Joji
AustraliaNot really much to complain about, but Amenities😌 like a few complimentary biscuits with the mini bar would have been a nice touch when we made hot drinks, and shampoo and conditioner in large refillable bottles which could have been touched by so many guests.
Easy car access from the street and immediate attention to guests. The cafe and bar very convenient, the service here was great also. The king room was very well presented and clean. The close-up make-up mirror always a big plus if you wear glasses😅 as I have noticed many hotels have neglected these in recent years -👍
Stayed in January 2024
Reviewed: 27 January 2024
Shelley
New ZealandNothing!
Pool and gym were excellent, lovely pool bar as well. Breakfast fabulous - lots of options for all of us. Location was also very convenient.
Stayed in January 2024
Reviewed: 27 January 2024
Ashkan
AustraliaVery clean Good location
Stayed in December 2023
Reviewed: 26 January 2024
Emily
AustraliaPool doesn’t get much time in the sun because of all the buildings. My room didn’t have a bath + I found out after some do and some don’t. So if you want one ask upfront.
Loved the bed, slept so comfortably here! Cleanliness and location was perfect.
Stayed in January 2024
Reviewed: 26 January 2024
Peua
AustraliaThe tv wasn’t working properly. But it was ok.
Room was clean and welcoming.
Stayed in January 2024
Reviewed: 26 January 2024
Cassandra
AustraliaSadly the bed was so uncomfortable. Probably.ok, if you like very firm beds.
Stayed for my husband's bday. Room upgrade, and they sent up a bottle of prosseco. The pool area is super flash, on-site spa, chauffeur parking. Guests are treated so well.
Stayed in October 2023
Reviewed: 21 January 2024
Turner
AustraliaCould not fault this stay! Everything was exceptional. If you’re looking for a 5star stay, look no further! Staff, location, food, comfort was all above and Beyond.
Stayed in January 2024
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