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Reviews of The Westin Perth 5 stars

480 Hay Street, Perth CBD, 6000 Perth, Australia

#15 of 96 hotels in Perth

Guests' Choice

Review score

Based on 902 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    9.0

  • Staff

    8.8

  • Value for money

    8.1

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Showing 1 – 25

  • Reviewed: 25 April 2024

    10
    Great location, fantastic facilities
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was a bit expensive

    Great breakfast, fantastic pool and gym, comfortable beds

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Good stay, good facilities, would happily stay again.
    • Leisure trip
    • Couple
    • Premier King Room with City View - High Floor
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was quite expensive; the continental was lovely but the hot food could be improved.

    Good location, clean, and the room was made available earlier than the suggested check in time. Staff were helpful and efficient.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Had a relaxing enjoyable stay in a room full of light.
    • Leisure trip
    • Solo traveller
    • Premier King Room with City View - High Floor
    • Stayed 3 nights

    Nothing to mention.

    Was pleasantly surprised when my room was available when I checked in early at mid day. The room was on the 20th floor and had nice city views, The room was very spacious, nicely furnished and clean. The bathroom was also spacious and clean. The room temperature control worked. Tea and coffee making facilities were provided, as well as a mini fridge. The gym had a couple of treadmills and bikes and weights, with towels and water. The reception staff and a manager I interacted with were all very friendly, efficient and helpful. Highly recommended.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Great break near the concert hall
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Great gym and pool area

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Relaxing city getaway
    • Leisure trip
    • Couple
    • Premier King Room with City View - High Floor
    • Stayed 1 night

    Fridge was small (standard issue for hotels) and needed emptying to put our own stuff in, but minor issue.

    Clean, functional room on upper floor. Lovely view from the large windows. Comfy bed, nice bathroom and efficient use of space. Staff were attentive and helpful. Drinks & canapes as part of club lounge package were excellent and nice way to begin the evening. Wedding anniversary night was noted and attended to with extras in room.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Nice stay staycation for a night.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Everything. It’s customer service and the room.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Everything was amazing, but ordering drinks and food by the pool was a little confusing. A menu listing all available cocktails would be helpful 🙂

    Loved the Bodhi Spa. The room was also very nice.

    Stayed in March 2024

  • Reviewed: 9 April 2024

    10
    Classy and modern
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful modern property with a top hotel feel

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Exceptional service and clean rooms
    • Couple
    • Premier King Room with City View - High Floor
    • Stayed 2 nights
    • Submitted via mobile

    The security staff on the first night were polite and allowed me to smoke when there were no people around but on the second night the guard told me to go out the bollards when I was about to present a gift to my wife. Maybe he was just doing his job but it was 2 am and nobody was around the sitting area outside the reception.

    The best hotel in that price range. The service staff were exceptional, they got me a microwave when I asked for one and were very quick about it and they gave me the room with the view of the towers upon request.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Overnight stay with family. Perfect.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing - it was great.

    Fantastic property - very clean, comfortable and well appointed.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The hotel was amazing

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Dead atmosphere

    The staff

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    The perfect home away from home
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    Of course Veronica, the 'Golden Child' of Breakfast and her friendly crew provided a dining experience that provided the perfect start to the Day.

    Stayed in April 2024

  • Reviewed: 24 March 2024

    10
    Amazing staycation with my husband. It exceeded our expectations and a must do if you want a break!
    • Leisure trip
    • Couple
    • Club King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Out of your control, but the pool area was very windy. Maybe a higher wall on the east side? It made it quite unpleasant.

    Amazing service, thank you for upgrade too! Everything was perfect. We will be back! The club access exceeded our expectations. It was like a mini buffet and enough for us to have a proper meal.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Check in staff have been so so accommodating with our circumstances for having to stay at the hotel
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Best breakfast spread I have ever seen presented

    Stayed in March 2024

  • Reviewed: 2 March 2024

    10
    Amazing suite for my wedding day!!
    • Leisure trip
    • Couple
    • Club One-Bedroom Suite with Club Lounge access
    • Stayed 2 nights
    • Submitted via mobile

    Nothing it was perfect!

    The location, the spacious rooms the views of the city And the cleanliness! Much nicer and cleaner than other 6 star Hotels in Perth.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    9.0
    As expected
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom too dark, outside the lifts too dark

    Very nice hotel friendly helpful staff

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Value for money
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Efficient staff

    Stayed in January 2024

  • Reviewed: 19 February 2024

    8.0
    Good hotel ruined by poor breakfast facilities and food.
    • Leisure trip
    • Couple
    • Club King Room with City View
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast room was like a canteen. Food not good. Very noisy. Not a 5 star experience.

    Great room. Good location. A nice hotel.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier King Room with City View - High Floor
    • Stayed 1 night
    • Submitted via mobile

    Staff were very helpful and friendly, the room was perfect.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    Excellent.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights

    None.

    Food, services.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    10
    Thank you to all staff at the Westin for embracing the joy of the occasion of our daughter’s wedding. Every member of st
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The toilet door did not appear to be able to be closed securely

    The property was ideally situated for our inner city wedding venue and reception. The hotel is stunning, from foyer to room and was the ideal setting for our daughter’s bridal party to prepare for her wedding celebrations. The room was large enough to accomodate her bridal gown and that of her bridesmaid very well. The view was beautiful, fitting for a wedding celebration. We greatly appreciated the staff’s attentiveness to the special nature of our stay, and the added suprise of champagne and an individualised dessert. We greatly enjoyed breakfasting at the Westin over the weekend, it completed the sense of occasion on our special family celebration.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Law 2 indigenous people

    Good food

    Stayed in January 2024

  • Reviewed: 11 February 2024

    9.0
    Brilliant loved Perth
    • Leisure trip
    • Couple
    • Club King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    We went to the pool one afternoon and no chairs were available. We asked the staff if she could just get a chair so we could put our things on ( not a sun lounger) she just said No , quite rude and very unhelpful.

    The club longe staff were amazing. We are vegetarian and they made us special food it was really kind of them and very much appreciated. All excellent

    Stayed in February 2024

Showing 1 – 25

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