N/a

I liked the view from the room and the friendly staff who assisted us when needed. The restaurant is always great with no fault

Stayed in April 2024

N/a

Views!!

Stayed in April 2024

The room with the view

Stayed in April 2024

Restaurant is expensive. Food high quality but service not efficient

the location, ambience and staff.

Stayed in April 2024

No mustard in restaurant for eye fillet?? Toilets dirty in restaurant. Took too long for martini to come. Staff could be dressed cleaner aprons and shoes. Furniture needs updating.

Quality hot breakfast average

Stayed in April 2024

We were not aware ahead of time about how important it was to make dinner reservations. That being said, we were upset if we could not eat at the restaurant on site. We checked online and all reservations were full. However, we decided to just show up to the restaurant, in hopes there was any availability. The entire place was almost empty and there was plenty of tables available. We were glad we made the decision to just show up despite "full" reservations online.

The located of Taronga was unbeatable. To look out over the water to Syndey Harbour was breathtaking. The location sitting on top of the zoo and sanctuary was such an amazing, unique experience. It truly was unforgettable.

Stayed in January 2024

Nothing!

Beautiful setting and amazing architecture. All staff were friendly and made us feel very comfortable and welcome. Francine went above and beyond to make sure everyone had an amazing stay.

Stayed in April 2024

Restaurant staff were very cheerful and friendly but a bit slapdash, and table service was at times lacking

Did not have breakfast, but had a very good dinner in the restaurant. Location and views were superb. Tours of zoo interesting

Stayed in March 2024

I thought it would look out over the whole zoo instead of a tiny piece

I loved the outlook to Sydney Harbour

Stayed in April 2024

The Restaurant closing early and no kitchenette in the bedroom.

The location, beautiful sounds of nature and animals.

Stayed in February 2024

Animal view room was great. Koala outside the room. Dinner at Me-Gal was delicious

Stayed in March 2024

Great way to spend 2 days at Taronga Zoo. Arrive on the day to and check in. Walk around the zoo and get access to your room by 2pm. Join the Australian animal walk within the accomodation, grab dinner at the restaurant or drive out to grab food around Neutral bay, head back for a night zoo walk to see animals activities at night. Then back to the lobby for some snacks and drinks at the bar. Rest for the night and have breakfast with a view. Check out and walk around for the rest of the day at the zoo! Highly recommended. A+++++ Great family activity.

Stayed in April 2024

Access to food was probably the issue we found most challenging. The main restaurant has good food but the menu is small and only changes 1 time a week. Since were were there for only 3 nights, we could only select from the same items. And the menu was somewhat challenging for our palate with items were weren't familiar with. The Bar in the lobby did offer Pizza which turned out to be good. Travel into town is only by taxi, car or bus. The #100 Bus runs right into town so this is a possible solution.

Beautiful setting. While the location was out of town, it was in a beautiful area. The grounds were great and direct access to the zoo was just what we wanted. Our room overlooked the Wildlife and we were able to see the animals enjoying their home.

Stayed in March 2024

Very clean, modern and overlooking the harbour. Situated very close to the animals

Stayed in March 2024

The room was slightly underwhelming and the couch had stains...I was looking for a full length mirror too. It was nice for a 1 night stay.

The staff we amazing....nothing too much trouble. The bed was so comfy! Free movies and great local tea.

Stayed in March 2024

Thicker toilet paper!

I am disabled. I walk with a walking stick. They rearranged bookings to enable us to stay in the much larger disabled room. There was a koala called Baxter just outside the window. We only booked the basic room because that was all that was available. We didn't ask for an upgrade that just gave it to us and they even gave us a complementary drink while we were waiting. I offered to pay the extra for the upgrade but they wouldn't hear of it. The staff went above and beyond to make our stay as comfortable and enjoyable as possible.

Stayed in March 2024

Room was beautiful but the bathroom needs to be sound proofed. You can hear everything from the bed, very embarrassing.

Great staff, beautiful hotel, good food.

Stayed in March 2024

Some confusion on room location

Breakfast was amazing

Stayed in March 2024

Atmosphere

Stayed in March 2024

I haven’t received the refund yet.

Stayed in March 2024

Nothing

Everything. Especially the koala having breakfast outside our bedroom window

Stayed in March 2024

Nothing!

It is secluded from the zoo but a part of the zoo. It is fun to see the animals reserved for just hotel guests.

Stayed in March 2024

Would have liked more tours around the property.

The amazing wildlife and view.

Stayed in February 2024

No slippers and we can only wear our own socks

Good view and nice zoo tour Staff is friendly and food is good Comfortable bed

Stayed in March 2024