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Reviews of Hotel Astoria 3 stars

Untere Maressenstrasse 26, 3954 Leukerbad, Switzerland

#40 of 125 hotels in Leukerbad

Guests' Choice

Review score

Based on 52 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    9.6

  • Value for money

    8.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 8 March 2024

    9.0
    Suited our purposes.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    It was a little bit expensive.

    Rooms are extremely large, breakfast buffet was an exceptionally wide range. The location is close to all the amenities we used.

    Stayed in January 2024

  • Reviewed: 18 February 2024

    9.0
    Great choice for family holidays
    • Leisure trip
    • Family with young children
    • Quadruple Room - Ground Floor
    • Stayed 5 nights
    • Submitted via mobile

    Excellent location 5 minutes walking distance from Torrentbahn and from the thermal bath. The staff was extremely kind and helpful. Good and rich breakfast. The covered garage with space to store the skis and boots was a plus.

    Stayed in February 2024

  • Reviewed: 7 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room - Ground Floor
    • Stayed 4 nights

    The hotel is quite old and would really require some renovation to meet today's "standards". It's like travelling in time to be staying there ;-)

    The hotel is ideally located between the Torrent ski resort and thermal baths. The rooms are very large, which is ideal when you have skiing gear.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    10
    After five years of wanting to come here with my family- I finally made it and Astoria made me make this visit even bett
    • Leisure trip
    • Family with young children
    • Quadruple Room - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing!

    Location and the staff was so so friendly ! We were given Towles for the spa. We were given vouchers for the spa …. We were given the best directions and care!

    Stayed in January 2024

  • Reviewed: 3 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    The view in the balcony

    Close to eveything

    Stayed in July 2023

  • Reviewed: 16 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Very cosy place in a great location. Wonderful, generous and most friendly hostesses.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    A very nice stay, I will take in consideration this hotel also for my next visits in this town.
    • Leisure trip
    • Couple
    • Double Room - Ground Floor
    • Stayed 2 nights

    Very good position, near to Alpentherme Thermal Center and the center of the town. The Hotel has also a good car parking, with a competitive prices respect to others parkings and Garage in the city. Very courteous and helpful staff other than a very good breakfast included in the room price.

    Stayed in July 2023

  • Reviewed: 5 June 2023

    8.0
    Short but sweet overnight stay
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    the building seems a bit old but the rooms were large and bed was comfortable.

    Large rooms and lovely breakfast despite needing to leave early. Central location

    Stayed in June 2023

  • Reviewed: 19 May 2023

    10
    Lovely place to stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent breakfast

    Stayed in May 2023

  • Reviewed: 5 March 2023

    10
    Walking distance to spa and Torrent cable car, lovely staff & great breakfast :)
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Great & comfortable hotel, amazing breakfast and lovely staff, we had nice memorable time :)

    Stayed in March 2023

  • Reviewed: 6 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room - Ground Floor
    • Stayed 3 nights

    Only some of the rooms had been recently refurbished, but the other ones are still OK.

    Excellent location, close to both the "communal" SPA and to Alpen Therme. Also walking distance from the main street with sops and most restaurants. Very big rooms (only one type of room, that can host up to 3 persons). Clean, good breakfast and friendly staff.

    Stayed in December 2022

  • Reviewed: 23 January 2023

    8.0
    Reasonable hotel
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Spacious family room, nice view with terrace. Underground car park. Nice breakfast.

    Stayed in December 2022

  • Reviewed: 1 January 2023

    8.0
    Great location, spacious room, nice restaurant, friendly staff.
    • Leisure trip
    • Family with young children
    • Quadruple Room - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    Internet is often spotty or weak in signal. The reason we were given is that too many people might be using but it’s the same in late night. Should get it fixed. Parking should be cheaper for guests staying at the hotel.

    Good location, close to Torrent cable car and restaurants and thermal spa in town center.

    Stayed in December 2022

  • Reviewed: 12 November 2022

    7.0
    Ski and therme spot
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Old windows and old traditional heater made the room cold. It was partially compensated by warm bed covers, but not so ideal for a 3y toddler who kicks away all blankets. Stove in kitchenette did not work.

    Very big room, clean, comfy beds, warm covers. Nice and helpful staff. Kitchenette with proper fridge and quite big parking.

    Stayed in November 2022

  • Reviewed: 16 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Single Room - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    -design from the the 80s. If you like this then you will enjoy it

    +welcoming reception +beds are comfortable (hard enought) +spacy rooms +balkony +small kitchen +nice brakfast buffet (fresh fruit)

    Stayed in October 2022

  • Reviewed: 7 September 2022

    8.0
    Spacious rooms
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Overall, it might be renovated. There was a rusty water in the kitchenette, probably as it has not been used much, so we rather used water from bathroom that was ok. Wifi working in some rooms only (not in the one, otherwise very nice view, at the end of the corridor).

    Once it was a rich hotel :-) Friendly staff, close to therme, spacious room.

    Stayed in September 2022

  • Reviewed: 25 July 2022

    9.0
    Leukerbad is gorgeous & we really enjoyed our stay!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    we wanted the kitchenette to be equipped a little better- e.g. a pan & pot

    a cozy room with a great breakfast!!

    Stayed in July 2022

  • Reviewed: 8 March 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff, large rooms, good breakfast and dinner.

    Stayed in March 2022

  • Reviewed: 2 January 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel, a bit older but peaky clean with comfortable beds, big rooms, kind personel and great breakfast!

    Stayed in January 2022

  • Reviewed: 19 December 2021

    9.0
    This's our 2nd stay here. We like it both in summer & winter
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Pillow... Too soft, and I need to fold it back for all night..

    Room was spacious, warm and clean. Furnitures old but kept in good condition. Bed is comfortable. Enthusiasm staff, and good location, only a few minutes walk to bus station and thermal spring. Particularly enjoyed their Xmas decoration -- warm and nice atmosphere

    Stayed in December 2021

  • Reviewed: 8 November 2021

    9.0
    Great break in a beautiful place
    • Leisure trip
    • Family with young children
    • Double Room - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    I really didn't have any issues with our stay. I was very satisfied. I will list the less positive things... The noisy bed structure led us to put the mattress directly on the floor (we did not ask for another room since there was enough space and this felt like the perfect solution for us). Sound insulation is not the best but since the hotel was not full I believe there was no one next door and it was OK. The heating is enough but the room does cool down during the night. We should have taken a warmer baby sleeping bag for our son who cannot yet stay under the bed cover. If you like it really warm then you will have a problem. I place it as negative due to the environmental impact it might have.

    Very friendly staff and great restaurant. Very nice breakfast buffet (several types of bread, cereal, jams, slices of hams and cheese). Warm drinks and eggs on request. Tasty dinner and good value for money menus. Spacious and charming old-fashioned decor. Spacious room. Garage with internal access and good parking spaces. Short walking distance from the Thermal baths and the center with many different restaurants (not too much even with a 1 year old on our shoulders/arms). A nice doable walking distance to the gondola going up to Gimmi.

    Stayed in November 2021

  • Reviewed: 1 September 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room - Ground Floor
    • Stayed 1 night

    Everything was excellent. Specially the hospitality.

    Stayed in August 2021

  • Reviewed: 24 August 2021

    10
    Wonderfully, Brutally, Swiss.
    • Leisure trip
    • Family with young children
    • Triple Room - Ground Floor
    • Stayed 1 night

    For breakfast you have to hand in a form the night before ticking each item of food you will eat. This is then delivered to you at your breakfast table, no helping yourself allowed. The staff work hard and run around but this still means you get the cheese ten minutes before the bread and that comes ten minutes before the coffee. And if you get the number of eggs wrong I assume you get fined. The rooms are ENORMOUS and our double already had an extra full size bed but could have easily slept six. It’s a shame that they don’t offer rooms to accommodate a family of 5 because that would work perfectly, maybe it’s against the rules to have three children. In summary, if you want a “swiss chalet” experience where Swiss hospitality and decor has been adapted to an international clientele, go elsewhere. But if you want the true Swiss experience, the Hotel Astoria is for you.

    This hotel has been renovated top to bottom with incredible attention to detail, neglecting no cornice, wall covering or upholstery, some time back in 1970. Nothing is lacking in terms of Swiss chintz, starting with the Stasi style rectangular concrete exterior, through to the tapestry mounted lamps in the entrance hall, the harlequin carpet in the corridor, the two tone beige carpet in the room, the contrasting orange tiles with a scattering of apricot, carrot, and tangerine embedded chips in the bathroom and the similar style in the kitchen - this time in brown, taupe and tan. And then there are the leather studded doors, the six different types of surface coverings including a woven basket orange effect on the ceiling through to the matching raffia style brown and beige curtains and chair cushions, with the intermittent cork wall paper for a bit of variety. Nothing has been forgotten here and it has weathered well through the decades. The most wonderful contribution is the ultimate chindogu to be found in the toilet. A toilet roll holder which DOUBLES UP AS A HAND TUNED FM RADIO (and which, by the way, does not actually function). This is completely amazing. The staff were extremely welcoming and friendly, and very detail focused, down to insisting that we write the birthdates of every single member of the family on the registration form. To their credit they chased after us to make sure we had the guest card with the discount for the thermal baths, but this was offset by the fact that on the final bill a charge appeared for parking in the exact spot where we had been instructed to park (no warning of a charge given). We were given towels for the thermal baths but also accosted at 10:30 pm to be told that one was missing - just hadn’t been handed in yet.

    Stayed in August 2021

  • Reviewed: 21 August 2021

    10
    Great
    • Leisure trip
    • Family with young children
    • Double Room - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    Super nice people, great room

    Stayed in August 2021

Showing 1 – 25

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