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Reviews of Hotelli Toivola 4 stars

Kiveliönkatu 1, 94700 Kemi, Finland

#8 of 23 hotels in Kemi

Guests' Choice

Review score

Based on 166 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.8

  • Location

    8.5

  • Facilities

    8.6

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 13 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was all good. Breakfast was in another building next to the hotel. That is a first time for me.

    Stayed in February 2024

  • Reviewed: 11 March 2024

    10
    Nice and comfortable stay - Highly recommended
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    n/a

    Clean and very comfortable room. Great breakfast with a lot of traditional Finnish delicacies. Staff was polite and helpful. At the reception area there a free to use coffee maker offering a variety of beverages such as cappuccino, hot chocolate, tea, etc There is a kitchen you can use to prepare your own food, should you wish.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Clean friendly place
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Neat, comfortable and clean. Downstairs living room was an asset.

    Stayed in December 2023

  • Reviewed: 28 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    The lift seems to be very very slow in moving.

    The hotel is located at the city, very convenient to me to move around. There are plenty of space to park the car. The staffs are friendly.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    We enjoy a so nice night here and the price is so nice even includes the wonderful breakfast
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    haha, maybe the elevator, but of course, it's safe and clean but just works slowly.

    The breakfast is so nice, we like it so much. The room is very clean and quiet, and there is a free parking lot for customers. The staff is so nice; they always keep in contact with us to ensure we can reach successfully and enjoy a wonderful night here.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast!

    Stayed in February 2024

  • Reviewed: 12 February 2024

    9.0
    One night's work-related relaxing accommodation
    • Business trip
    • Solo traveller
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a bit hot and in freezing temperatures, ventilation through the window is impractical. Breakfast was in the adjoining restaurant, accessed from the outside. This was a bit of a surprise, but the system worked and is certainly practical for the whole.

    My hotel room was clean and had everything I needed. I had a good night's sleep because the bed, duvet and pillow were very good. Peaceful and quiet. Spacious sauna. I was able to enjoy the warmth of the sauna by myself even on the public shift. The communal kitchen had cutlery etc. for meals. Cooking could have been done to some extent too, if needed. I can recommend Toivola!

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very big and cute sauna with radio music.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Arrived late and left eary, staff did great job accomodating our late arrival.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    9.0
    Northern lights experience
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very quiet area

    Excellent hostess, Kristiina, friendly, efficient, informative and very hard working. Warm comfortable room with great shower n comfortable bed. Free hot drinks. Lovely walk into town. Good pub n supermarkets very close. Excellent staff. Good breakfast

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very comfortable and good ambiance.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    comfort stay to rest between driving
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    we liked staff, helped with thermometer. liked sauna.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast, bed

    Stayed in December 2023

  • Reviewed: 30 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was served in other building where in the same room was store. The seats was damaged, almost got my trousers ripper due that (sharp thing out of broken seats)

    Nice place to stay

    Stayed in December 2023

  • Reviewed: 17 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very good and clean room! Family room was accommodating family of 5 members, this was great benefit!

    Stayed in December 2023

  • Reviewed: 5 December 2023

    8.0
    A nice hotel in Kemi
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant was in a neighboring building so you had to get out to the cold for a few seconds. There were minor issues with the room. E.g. some lights were noisy and the bathroom had some missing spots to be cleaned. The free tea bags were in big degree out of stock. The breakfast was OK but without great variety.

    The rooms were in general very clean and quite new. Plenty of free of charge parking was offered just outside the property with charging plugs. There was a main kitchen that all guests could use as well as free tea and coffee from a vending machine at the lobby. There were multiple arm chairs and sofas as well as multiple board games to stay and relax. Sauna was offered free of charge during our stay.

    Stayed in December 2023

  • Reviewed: 19 November 2023

    10
    Great!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    Personal muy amable, habitación cómoda, gran facilidad de aparcamiento, desayuno completo.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Large Twin Room
    • Stayed 6 nights

    I like the personal and good breakfast.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    9.0
    We would stay in this hotel again if we would visit Kemi.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    The room was a bit chilly for our comfort.

    Very warm welcome, clean room with enough space. Tasty breakfast with enough choices.

    Stayed in October 2023

  • Reviewed: 30 September 2023

    10
    We had a wonderful time:) Super cozy rooms
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good place, delicious breakfast:)

    Stayed in September 2023

  • Reviewed: 2 September 2023

    10
    Very nice stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff. Very clean and quiet building. Comfortable and cosy room. Really good and rich breakfast. A coffee/tea machine available in the lobby for free.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    10
    Friendly host, very nice beds, good shower, clean room.(superior room)
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly host, very nice beds, good shower, clean room.(superior room). Perfect stop for a good night sleep when heading south or north through Finland.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    8.0
    Suitable accommodation
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was quite poorly prepared and untasty.

    Clean and comfortable. New furniture. Comfortable accommodation.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night

    Meals OK

    Stayed in August 2023

Showing 1 – 25

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