None

Clean, decorative, and the food was very delicious 😋

Stayed in February 2024

Nothing

The hotel is charming - a tastefully converted prison! The room we had was perfect - everything worked! The hotel is perfectly situated for the Viking Line terminal and is right on the number 4 tram route which makes getting into the city centre very easy (although this is a very pleasant 15 minute walk if you don't want to use the tram). The breakfast offering is superb and the dinner menu is excellent with freshly cooked and well presented dishes. The staff are very welcoming and exceptionally helpful.

Stayed in April 2024

Pillows

History of the building. Breakfast fantastic.

Stayed in April 2024

There was nothing to dislike

Everything

Stayed in April 2024

If I was being incredibly picky; on a couple of mornings locals walked their dogs through the hotel garden and they barked at other dogs. On one morning a local man and woman were chatting in the garden at 8AM. The man's dog was running around and barking for a good 5 minutes. He was obviously so enchanted by the young woman that he failed to realise that his dog was waking sleeping tourists. And, on some days, depending on which housekeeper cleaned our room, the floor was sometimes not swept and some housekeepers were resistant to part with English Breakfast Tea. Not sure anyone drinks Earl Grey, but there was plenty of that.

The reception team were exceptional. Especially the young woman who checked me in and the one who checked me out. Hotel is well located, well built and tastefully adapted from its original purpose as a prison. Had breakfast one morning and it was exceptional, if pricey. Also, the hot chocolate in the room, that was replenished daily was super.

Stayed in March 2024

Nothing

Spoiled for choice and excellent services

Stayed in March 2024

Lots of dust in the room. They sell duble room. We found two bed geting together.

Stayed in March 2024

Sauna was very expensive

A 15 minute walk from Senate Square, a peaceful location, plenty of choice in the buffet breakfast and helpful staff

Stayed in February 2024

Bathtub is an issue. It made the bathroom soaking wet, with water running out of bathtub structure to the floor.

Everything is new and they preserved the old prison! Staff is great and the location (with Tram 4 passing in front of the hotel) is also amazing.

Stayed in February 2024

Everything was great. However, there could have been slippers in the room to help us with going to the sauna

Interesting architecture (old prison), great facilities, wonderful location and very friendly staff. The breakfast was one of the best we have ever had. Good value for money too (winter time)

Stayed in February 2024

Seemed to be lack of staff.

Design

Stayed in February 2024

The hotel website ives out a phone number that is not theirs, but that of a booking platform, which was not revealed on calling the number.

The hotel is somewhat unique, established in a protected building that was in the 19th century, a jail. There were therefore restrictions in the conversion that impact the aesthetics, prisons were not constructed to look appealing. Nevertheless the heritage has been preserved with minimal impact on the comfort of the hotels visitors. Two cells can be viewed, in their original state, an isolation cell and a multiple occupancy cell that looks like it may have served as a slammer for the drunk and disorderly of the period. The gallery aspect of the floors is also evidence of its previous role. Ours was a comfortable stay in an interesting building. My congratulations to those who developed it.

Stayed in February 2024

It’s a great hotel even though it was a prison . The staff were very friendly and helpful and the breakfast was good .

Stayed in February 2024

Overall very good experience

Stayed in February 2024

View from the room was a little under whelming- given the location.

Staff very professional including front desk & dining staff. Breakfast was excellent

Stayed in January 2024

The room felt a little tight, perhaps because we had the sofa bed made up and extended. A bit of skirting board fell off and did not get repaired. That seemed odd. Also had to request top-ups for tea/coffee/milk/sugar.

Very atmospheric hotel, given that it was previously a prison. The breakfast room is in the basement, along with a couple of Cells in their original form. This was a return visit; we stayed here on our honeymoon in 2016.

Stayed in December 2023

There was problems with heating and ventilation, or we couldn't find where to adapt it. Also they don't provide slippers and robes. Of course it's weird feeling to stay in former prison , but overall you couldn't see it or feel it.

The staff was super sweet and welcoming, even allowed to check-in earlier. The bed was one the most comfiest and cosiest where we have slept. Rooms was clean. Breakfast delicious and location allowed to get everything in maximum 15 minutes. Public transport is right next to the hotel.

Stayed in January 2024

Fabulous stay in a historical old building full of charm history and modern facilities. The dinner in the evening was outstanding as was the brekfast with courteous and friendly staff. Would highly reccomend.

Stayed in January 2024

Everything was good.

Fantastic breakfast! A lot of options to choose from and very good coffee and tea. The room was spacious and the bed really comfy and big. The whole re-design of the hotel was very well done, preserving some features of the previous jail architecture but lightening up. Location is great, just steps from a tram station and a walkable distance from the city centre.

Stayed in January 2024

buffet style breakfast , plenty of choice both hot & cold options available, excellent

Stayed in December 2023

We loved everything about the hotel. After a delayed flight and arriving at 2am, Rita was wonderful. She had already been up to check the temperature in our room for us. She was also easy to communicate with prior to our stay with quick responses to emails when our flight was delayed. Breakfast was amazing. Would definitely recommend staying here if you would like a unique experience

Stayed in January 2024

The door locks were a bit shabby - the security bar was broken in our room. Also the mattresses were slightly too big for the bases so felt a bit unsecured. Would also have appreciated sheets being changed more often

The staff were really attentive and friendly. They remembered things that had been mentioned in passing the day before and went above and beyond

Stayed in December 2023

Nothing

Lovely large room in an old prison.

Stayed in December 2023

The blankets were a bit thin and I couldn't find a way to change the temperature in the room.

Bathtub + amenities.

Stayed in December 2023