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Reviews of Glass Resort 5 stars

Tähtikuja 16, 96930 Rovaniemi, Finland

#3 of 34 hotels in Rovaniemi

Guests' Choice

Review score

Based on 235 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.4

  • Facilities

    9.7

  • Staff

    9.7

  • Value for money

    8.4

  • Free WiFi

    9.7

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Showing 1 – 25

  • Reviewed: 28 March 2024

    10
    Everything was lovely! Unfortunately we stayed only one night but we had an amazing experience! Staff and place soo prof
    • Leisure trip
    • Couple
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 1 night
    • Submitted via mobile

    -

    Everything!

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 1 night
    • Submitted via mobile

    great resort and facilities! we used the sauna and the outdoor jacuzzi continuously. The idea of a jacuzzi with a view of the forest outside was wonderful! The dinner was of very high quality. We were also impressed by their quick response when they saw that the trail to the jacuzzi and entrance was slightly icy. They immediately took care of it by laying small pebbles along the way.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    We enjoyed the resort very much with sauna and outdoor spa and their high quality food and service.
    • Leisure trip
    • Group
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 2 nights

    spiral stairs to upstairs can be dangerous. it is very steep. It is too bright from Christmas village to make glass roof useful for northern light if it appears.

    We love to have our own spa and sauna. The room is so spacious. it has two beds upstairs and sofa bed down stairs. They are the most comfortable bed in the entire trip. The hotel is very new and modern. The dinner and breakfast is amazing. very high end. Loved it!

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    A MUST DO, WOW. BEST stay in Lapland
    • Leisure trip
    • Solo traveller
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 1 night
    • Submitted via mobile

    That I couldn’t afford to stay forever!!! Everything is perfect!

    EVERYTHING. Phenomenal! Best glass/igloo style resort in Rovaniemi! Two story and superb! Incredible staff who made me so comfy it was insane! Amazing Jacuzzi, always ready to go, private sauna, peaceful Forrest around and 2 min walk to rest of Santa glass village!!! Best money I’ve ever spent! Just book it! Amazing restaurant included in stay! Phenomenal quality food! Wow. Never had better dinner in my life

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 1 night

    Breakfast and dinner service is good. The reception services before check-in and after check-out are even better, especially Francisco’s great help to drive us to Santa’s Express bus stop in such worst slippy road condition in Santa Claus village to carry heavy luggages.

    Stayed in March 2024

  • Reviewed: 17 February 2024

    10
    Worth every penny
    • Leisure trip
    • People with friends
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 1 night
    • Submitted via mobile

    The Hospitality of the whole staff was outstanding. Also the room couldn't be any better. It got quite hot inside the whole room before the night (due to the usage of the sauna) but the aircon was a big help.

    Stayed in February 2024

  • Reviewed: 30 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 1 night

    Locating right next to Santa Claus Village makes it really convenient to explore around. Clean and beautiful room with private sauna and even outdoor jacuzzi available was just impeccable. We were lucky enough to see tinge of aurora through glass roof that night as well.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 1 night
    • Submitted via mobile

    Evervything here is very well

    Stayed in November 2023

  • Reviewed: 21 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 4 nights

    nothing

    everything

    Stayed in November 2023

  • Reviewed: 21 November 2023

    10
    Magical stay in Lapland
    • Leisure trip
    • Family with young children
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The room was breathtaking with the view of the forest , sitting in the hot tub looking out into the snowy forest really made my wife’s break the staff room and food were second To none

    Stayed in November 2023

  • Reviewed: 13 November 2023

    10
    Dream.
    • Leisure trip
    • Family with young children
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 2 nights
    • Submitted via mobile

    We found the Gallis restaurant too formal. Very quiet, very dark and our 8 year old was given a child’s menu, when the half board price was the same as ours. His choices of pudding was a scoop of ice cream. Hahaha - fancy. His menu also didn’t include a starter? Ours did, so we purchased him some bread. We didn’t get a choice when booking, half board was the only option. We would not eat in such a formal place. Food was great though. Drinks weren’t included with dinner. Ouch.

    The snowy forest was so beautiful and peaceful- I am afraid I will never again see such a beauty. Being literally in Santas village but not in it at the same time, location couldn’t be better. Hot tub!!!

    Stayed in November 2023

  • Reviewed: 11 November 2023

    9.0
    Excellent location, beautiful hotel/facilities but just a bit on the pricey side for what you get
    • Leisure trip
    • Couple
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 2 nights
    • Submitted via mobile

    Pricey

    Location, facilities, staff all 5*

    Stayed in November 2023

  • Reviewed: 6 November 2023

    10
    Fantastic resort. I wish I was rich enough to live there
    • Leisure trip
    • Group
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 1 night
    • Submitted via mobile

    Price

    Everything but the price A little too expensive.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    10
    Sublime
    • Leisure trip
    • Couple
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything.

    Todo estaba impecable. En la habitación no faltaba ningún detalle, a parte de ser espectacular.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    9.0
    A great place in a great location, although a bit short of perfection
    • Leisure trip
    • Family with young children
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 3 nights
    • Submitted via mobile

    They should definitely improve the service in the restaurant, which missed dearly the experience of a seasoned maitre. This said, it was a great experience

    Stayed in November 2023

  • Reviewed: 27 October 2023

    10
    Awesome
    • Leisure trip
    • Group
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 2 nights
    • Submitted via mobile

    Everything was awesome! Love the jacuzzi We also able to see the northern light from the hotel

    Stayed in October 2023

  • Reviewed: 23 October 2023

    9.0
    A magical honeymoon experience in a beautiful location with friendly staff and wonderful food
    • Leisure trip
    • Couple
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 5 nights

    It would have been nice as a honeymooning couple to have not been next door to a family with two kids, when we'd requested a quiet room. Appreciate that energy levels of children vary and a hotel can't predict how energetic the children in arriving families are, but was definitely off-putting to be in the provided robes ready to go outside only to see an unsupervised child from the room next door running around the into our garden area to get snow to make snowballs.

    The accomodation was great. We both loved everything about the 'kota'. The bed and sofa were really comfortable to rest and relax in. All the gadgets in the room were really easy to use and well-explained to us at the start of our stay. This included the hot-tub, sauna, coffee machine, heated windows and tablet with direct connection to reception. The staff were all very friendly and able to help with questions we had about the local area (such as finding out about luggage lockers at the station and bus times from the city). Everything in the 'kota' and in the restaurant was wonderfully clean and the food was an excellent variety for our one week stay.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    9.0
    very nice
    • Leisure trip
    • Family with young children
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 1 night
    • Submitted via mobile

    cooking facilities needs to be improved

    located in the santa claus village,vvery convient to reaach entertaaiiment iiterms,the spa pool outsiide is perfect for taakiing piics

    Stayed in October 2023

  • Reviewed: 12 October 2023

    10
    We loved or stay. We got snow on Oct. amazing!!
    • Leisure trip
    • Couple
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 2 nights
    • Submitted via mobile

    We were pampered from start to finish! Staff were wonderful.

    Stayed in October 2023

  • Reviewed: 5 June 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 1 night

    Room: the pillows were too soft, even piled together, which led to neck pain after a night of sleep.

    Stayed in April 2023

  • Reviewed: 14 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 1 night
    • Submitted via mobile

    good facilities in our room,near Santa clause village.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 1 night

    It takes in average more than a week to get a reply via email.

    Everything. The place, the location, the service, the staff. You name it.

    Stayed in February 2023

  • Reviewed: 9 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 4 nights
    • Submitted via mobile

    The double bed was two single beds with a gap in between. Not so comfortable.

    Everything was fantastic! Awesome breakfast, lovely room, very clean and new, loved the private outdoor hot tub and the sauna. Good location.

    Stayed in April 2023

  • Reviewed: 6 April 2023

    9.0
    Highly recommend staying here, budget allowing
    • Leisure trip
    • Couple
    • Premium Glass Apartment with Sauna and Hot Spa
    • Stayed 1 night
    • Submitted via mobile

    Shuttle was very expensive between properties

    The food was great, we also love d the accommodation. We were there for our anniversary and appreciated the efforts made

    Stayed in March 2023

Showing 1 – 25

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