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  5. Reviews of The Elopura Hotel

Reviews of The Elopura Hotel 3 stars

HS 12, Sandakan Harbour Square, 90000 Sandakan, Malaysia

#4 of 24 hotels in Sandakan

Guests' Choice

Review score

Based on 859 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 28 March 2024

    7.0
    Pleasant hotel with friendly staff
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Bit of noise outside but not too bad

    Very clean, nice staff & good air conditioning. Breakfast was not bad either.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Great place to base yourself prior to your East Sabah adventures!
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Very noisy outside the hotel as there was a Ramadan festival on - wish this had been communicated at the time of booking. Thankfully did not go on too late.

    Very good location. Right next to Sandakan Central Markets. Easy place for tours to pick you up from. Shopping centre right next door so easy to pick up anything that you need. Clean apartment. Great view over the water. Lovely staff with excellent communication. Standard breakfast.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Pleasant one night stop
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    No issues

    Seaside hotel, plenty of eating options great view from room.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit small but ok for short stay. Breakfast was a bit lacking.

    Very clean rooms in the centre of Sandakan. Bed was big an comfortable. It's great that there is place to get free drinking water.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    9.0
    Perfect place to stay in Sandakan
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    We enjoyed our stay. The hotel is at the best spot of the city, by the mall. Breakfast was good, room nice and clean. All Fine. As the city was ugly, the hotel was nice.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Windows are not very Sound proofed; we asked for support with arrangiert a taxi, but they just recommend the GRAP app

    Great breakfast in the Café next door; solid WiFi, good room size and everything worked well (we stayed twice, once in the 4th floor and one on the 1st floor while the later room was a bit aged, so ask for the upper floors); very helpful personnel; luggage room available

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    Breakfast was very traditional.

    The room was ok, quite old.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    It was ok
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A little bit noisy.

    Good stay for one night.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    Good location, Helpful staff.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Great Location, clean rooms, Friendly staff. It is a decent hotel considering the size of the City. May be one of the better hotels there.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Don’t bother if you have dietary requirements.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Didnt cater for my dietary requirements at breakfast even though I informed them when I booked and at checkin. No effort was made to make sure I had same experience as other guests who could eat anything even though I paid the same!

    Location

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The food needs to be improved and the hospitality of the greeter needs to be improved...other than that everything is good...thank you Elopura...👍

    Location

    Stayed in March 2024

  • Reviewed: 8 March 2024

    7.0
    Overall reasonable happy
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Our first stay was good our return stay not so good a different room had an unpleasant odour as if room hadn’t been used for a while window wouldn’t open

    The theme around the hotel is good music history etc

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Just one pillow per guest. Need two. Water pressure for shower weak.

    By the sea (very clean), good choice of restaurants within the hotel complex and in town.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Good for one night
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is very poor. At 9:00h most of the items were finished. Which was left was of very poor quality.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Best hotel in Sandakan.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Loved the location and the atmosphere, the view was nice and the facilities were amazing. Everything is near by walking distance. Clean and quiet. Very comfortable pillows and beds. This is now my favourite hotel in Sandakan. Will recommend to everyone that’s how much we loved it.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Very good
    • Business trip
    • Group
    • Standard King Room
    • Stayed 3 nights

    room size

    location

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    The buffet was almost out of food at 8:30am and no-one was in a hurry to replenish it. No refrigerator in the room.

    Very good breakfast buffet which changed daily. Excellent location by the water. Very comfortable room.

    Stayed in February 2024

  • Reviewed: 6 March 2024

    8.0
    Reasonably priced good hotel
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was clean with nice size rooms and a lovely view of the seafront. The breakfast was good with a lot of variety. There is ample parking next door in the Harbour Mall car park which costs a max of 6MR for 24 hours.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    Good two nights stay. Helpful staff and clean rooms.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    They forgot to replace toilet paper. 🧻 This was a 3 star rated hotel and in that sense met expectations. We chose a small room but next time would definitely upgrade to their larger offerings.

    The staff were definitely friendly and most helpful answering all our questions. The breakfast was ample in a semi outdoor setting by the seaside.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    If your looking for alcohol, there seems to be none available, but this is pretty normal for this part of Borneo. There was some minor inconvenience with some renovations taking place, but that was all.

    Nice location overlooking the water, close to mall, and restaurants along the waterfront. Comfortable bed, and nice facilities in room for the price. Rooftop terrace was pleasant and lovely outlook. Breakfast was reasonable without being fantastic.I would certainly stay here if I visited again.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    8.0
    Great stay in the heart of Sandakan
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Unfortunately there was a weird smell coming out from out bathroom.

    Great location and breakfast, super recommended for a stay in Sandakan. The hotel is new and well maintained, our room was clean.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Nice stay for a couple nights!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom got a little smelly, but that seemed to be common for properties throughout Malaysia.

    Great location, right next to a mall. Very easy to use Grab to get around (like to the airport, to Sepilok, etc.) Nice breakfast with many options. Enjoyed the smart tv and good WiFi! Very friendly hotel staff as well. We loved the movie theme of the hotel as well. We would stay here again.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Very good breakfast, good location, a nice new building. Helpful and smiling staff. Room was also nice and comfortable.

    Stayed in January 2024

  • Reviewed: 26 February 2024

    9.0
    Best hotel in Sandakan town
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing as such

    Best located hotel in Sandakan town, the movie theme is amazing, the buffet breakfast. Overall great value for money.

    Stayed in February 2024

Showing 1 – 25

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