123 Boston Post Road West, Marlborough, MA 01752, United States
#10 of 10 hotels in Marlborough
Guests' ChoiceBased on 335 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.1
Facilities
9.2
Staff
9.1
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 29 March 2023
Sully
United Statesthere’s nothing to not like.
everything !!! my son loves this place doesn’t want to leave we love everything about it specially the restaurant jacuzzi and suites are like small apts roomy clean they are amazing
Stayed in March 2023
Reviewed: 20 March 2023
Cherie
CanadaIce machine was noisy
Great breakfast and gym
Stayed in March 2023
Reviewed: 17 March 2023
Patrick
United StatesNo guide on TV
Sauna
Stayed in February 2023
Reviewed: 14 March 2023
Patrick
United StatesTv had no guide
Facilities,pool ,hottub.
Stayed in March 2023
Reviewed: 13 March 2023
Linda
United StatesPool crowded and small. Too much rough housing and splashing. Room clean but edges a little dirty. Heat could be more even in suite Still waiting to hear from house keeping re item left in room.
Room comfortable good location Excellent breakfast! Omelette station delicious. Staff at front desk friendly and helpful
Stayed in March 2023
Reviewed: 12 March 2023
Sandra
United Stateslocation and room
Stayed in March 2023
Reviewed: 16 February 2023
Kerry
United StatesI was very tired when we arrived 2/14. but I woke up after a very refreshing sleep - exercised swam in the pool- enjoyed a great breakfast- and was back home byb11am for my husband to have work/ Zoom meetings!!
Stayed in February 2023
Reviewed: 9 February 2023
Laurie
United StatesThere is nothing I dont like, that's why I stay there every trip, four times a year.
Everything! Comfortable, clean, quiet!!!!! Convienent, incredible staff, great food, great bar, great housekeeping. John at front desk, Manager Joan and the three front desk women who have been there for years, always accommodate my early request check ins, assist with changes to my reservation and provide incredible customer service.
Stayed in February 2023
Reviewed: 3 January 2023
Melissa
United StatesToo many kids running up and down someday late in the evening. I know this is not a hotel fault, but might have a night silence rules and the stuff needs to handle better in this situation.
Amazing experience! The hotel is great! The staff are all very friendly and helpful. Very nice and large room. There was a back door in my room that I could open to walk in the back parking lot with my dog. Everything in the room was very organized and clean. The restaurant made delicious food, the best breakfast and the Chef was made my omelet was so nice and happy. I highly recommend this hotel and I will definitely going back when I have a chance.
Stayed in January 2023
Reviewed: 14 November 2022
Symone
United Statesthe balcony was great to get fresh air ! it was locked our previous stay not sure why?
We loved everything , we’ve stayed here a few times and refuse to go to any others around Marlborough. this hotel is like a second home from home . Me and my son enjoy it here very much . the pool, jacuzzi, mini arcade , the room was clean and comfortable, AMAZING breakfast ( we’re picky eaters) great cook. great food at restaurant. great staff . we love the waitress /bartender can’t remember her name but she’s a doll. I believe she’s there full time . the manager actually speak and interact with guests . The last time we stayed there it was a hockey team of boys that were running everywhere unfortunately (this never happened before) and the staff handled it very well . we had to cancel last minute last week due to unfortunate circumstances ..I called , and the hotel staff accommodated us with no issue . and waived the fees . we will be staying this coming weekend ! I highly recommend this hotel . I hardly ever write reviews
Stayed in November 2022
Reviewed: 19 October 2022
Susan
United Statesclean and friendly
Stayed in October 2022
Reviewed: 16 October 2022
Jan
United StatesTiny bathroom. Mini fridge has no freezer-- not a huge issue but our ice packs could not be refrozen. Breakfast did not start until 7 and we had to leave by 6:45 for a lacrosse tournament so the potentially great breakfast was not available to us.
Great location. Quiet room even though the hotel was nearly full. Spacious suite.
Stayed in October 2022
Reviewed: 26 September 2022
Hila
Israelwhen we entered the room there were a strong smell of smoke breakfast- many of the foods choices ran out and not refilled
very nice and clean
Stayed in September 2022
Reviewed: 21 September 2022
Jessica
United StatesNot sure.
Breakfast was good, freshly made omelette to order. Dinner & drinks excellent in my opinion.
Stayed in September 2022
Reviewed: 12 September 2022
Jonas
GermanyIt is a big hotel, so you room might be a bit away from the lobby.
Very clean and well maintained place. We liked the modern Fitness Center and the Yakuzi. Rooms were very big and even had a door between kids room and patents room. Very comfortable beds. Breakfast was prepared for us fresh and according to our preferences. Lots of shops and restaurants are located within walking distance. We'd recommend the Long Horn Steak house.
Stayed in September 2022
Reviewed: 3 September 2022
Virginia
CanadaThe position of the AC in the bedroom. You can't adjust the vents and the air blows into your face when you are in bed.
The hotel and the room was super clean and the staff was really attentive and helpful. The beds were super comfy. Although they were quite booked, it was pretty quiet throughout the corridors and in the hotel public areas It was well situated. It had nice indoor and outdoor sitting lounges. Nice breakfast-lots of choices-omelette station too. Hand sanitizers and wipes were available in all high traffic areas. Free parking was a plus.
Stayed in August 2022
Reviewed: 30 August 2022
Marie
United StatesWe were placed in a room near the restaurant ventilation fan that cycled on and off about once an hour, all night….😩
the location of the property was just what we needed to visit with family
Stayed in August 2022
Reviewed: 27 August 2022
Marcelina
United Statesclose to lot of things. friendly staff.great price
Stayed in August 2022
Reviewed: 22 August 2022
Shukhratzhon
United Stateswrote off the amount more than the one that was specified when booking, did not pay attention immediately, unfortunately.
lovely hotel, breakfast was great, great staff, clean and smells good in rooms and grounds. I recommend this hotel.
Stayed in August 2022
Reviewed: 21 August 2022
Brad
Canadareplacement of towels each day wasn't done
location and cleanliness
Stayed in August 2022
Reviewed: 21 August 2022
Andrew
United Kingdomnot enough parking
great location! clean and a very good breakfast
Stayed in August 2022
Reviewed: 8 August 2022
Marie
Canadavery convenient, clean and easy access
Stayed in August 2022
Reviewed: 15 July 2022
Katkra
United StatesThe only issue we had was the parking was confusing and then getting back to our room was even more confusing.
The hotel staff are very courteous and the complimentary breakfast in the morning is superb. The rooms are clean and spacious as well as being very comfy. The hotel has a great location around many shops and restaurants. Again not enough can be said about the breakfast from the omlette station to the fruit bar and all other options just amazing. We had a great stay.
Stayed in June 2022
Reviewed: 27 June 2022
Celeste
United StatesPrice for mid week say was too high .
Beautiful contemporary decor. Clean classy establishment. Bar tender and chef from the back of the kitchen are exceptionally friendly and accommodating. Food was delicious.Check in staff also helpful. Nice friendly manager keeps place running smoothly. Great location. Walking distance to Starbucks Ben and Jerry grocery store etc. Great base camp.for road tripping to Boston Newport RI New Haven Hartford Proovidence etc.
Stayed in June 2022
Reviewed: 20 June 2022
Pete
United StatesBreakfast was exceptional. Also, our late arrival was accommodated and facilitated.
Stayed in June 2022
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