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Reviews of Embassy Suites by Hilton Boston Marlborough 4 stars

123 Boston Post Road West, Marlborough, MA 01752, United States

#10 of 10 hotels in Marlborough

Guests' Choice

Review score

Based on 335 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    9.2

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    8.9

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Showing 76 – 100

  • Reviewed: 29 March 2023

    10
    Our Favorite Hotel
    • Leisure trip
    • Family with young children
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    there’s nothing to not like.

    everything !!! my son loves this place doesn’t want to leave we love everything about it specially the restaurant jacuzzi and suites are like small apts roomy clean they are amazing

    Stayed in March 2023

  • Reviewed: 20 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Ice machine was noisy

    Great breakfast and gym

    Stayed in March 2023

  • Reviewed: 17 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    No guide on TV

    Sauna

    Stayed in February 2023

  • Reviewed: 14 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Tv had no guide

    Facilities,pool ,hottub.

    Stayed in March 2023

  • Reviewed: 13 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Pool crowded and small. Too much rough housing and splashing. Room clean but edges a little dirty. Heat could be more even in suite Still waiting to hear from house keeping re item left in room.

    Room comfortable good location Excellent breakfast! Omelette station delicious. Staff at front desk friendly and helpful

    Stayed in March 2023

  • Reviewed: 12 March 2023

    10
    amazing
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    location and room

    Stayed in March 2023

  • Reviewed: 16 February 2023

    9.0
    so close, yet a world away from home😺
    • Leisure trip
    • Couple
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I was very tired when we arrived 2/14. but I woke up after a very refreshing sleep - exercised swam in the pool- enjoyed a great breakfast- and was back home byb11am for my husband to have work/ Zoom meetings!!

    Stayed in February 2023

  • Reviewed: 9 February 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    There is nothing I dont like, that's why I stay there every trip, four times a year.

    Everything! Comfortable, clean, quiet!!!!! Convienent, incredible staff, great food, great bar, great housekeeping. John at front desk, Manager Joan and the three front desk women who have been there for years, always accommodate my early request check ins, assist with changes to my reservation and provide incredible customer service.

    Stayed in February 2023

  • Reviewed: 3 January 2023

    9.0
    Very nice hotel
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Too many kids running up and down someday late in the evening. I know this is not a hotel fault, but might have a night silence rules and the stuff needs to handle better in this situation.

    Amazing experience! The hotel is great! The staff are all very friendly and helpful. Very nice and large room. There was a back door in my room that I could open to walk in the back parking lot with my dog. Everything in the room was very organized and clean. The restaurant made delicious food, the best breakfast and the Chef was made my omelet was so nice and happy. I highly recommend this hotel and I will definitely going back when I have a chance.

    Stayed in January 2023

  • Reviewed: 14 November 2022

    10
    highly recommend
    • Leisure trip
    • Family with young children
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    the balcony was great to get fresh air ! it was locked our previous stay not sure why?

    We loved everything , we’ve stayed here a few times and refuse to go to any others around Marlborough. this hotel is like a second home from home . Me and my son enjoy it here very much . the pool, jacuzzi, mini arcade , the room was clean and comfortable, AMAZING breakfast ( we’re picky eaters) great cook. great food at restaurant. great staff . we love the waitress /bartender can’t remember her name but she’s a doll. I believe she’s there full time . the manager actually speak and interact with guests . The last time we stayed there it was a hockey team of boys that were running everywhere unfortunately (this never happened before) and the staff handled it very well . we had to cancel last minute last week due to unfortunate circumstances ..I called , and the hotel staff accommodated us with no issue . and waived the fees . we will be staying this coming weekend ! I highly recommend this hotel . I hardly ever write reviews

    Stayed in November 2022

  • Reviewed: 19 October 2022

    10
    the hotel was very clean, the room was a good size and the breakfast was great
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    clean and friendly

    Stayed in October 2022

  • Reviewed: 16 October 2022

    9.0
    Perfectly fine accommodations in advance
    • Leisure trip
    • Family with young children
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Tiny bathroom. Mini fridge has no freezer-- not a huge issue but our ice packs could not be refrozen. Breakfast did not start until 7 and we had to leave by 6:45 for a lacrosse tournament so the potentially great breakfast was not available to us.

    Great location. Quiet room even though the hotel was nearly full. Spacious suite.

    Stayed in October 2022

  • Reviewed: 26 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    when we entered the room there were a strong smell of smoke breakfast- many of the foods choices ran out and not refilled

    very nice and clean

    Stayed in September 2022

  • Reviewed: 21 September 2022

    9.0
    Husband & I had a clean comfortable stay here for a concert in Worcester! Wanted stay a 2nd nite!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Not sure.

    Breakfast was good, freshly made omelette to order. Dinner & drinks excellent in my opinion.

    Stayed in September 2022

  • Reviewed: 12 September 2022

    10
    Would book again. Well worth it's price.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    It is a big hotel, so you room might be a bit away from the lobby.

    Very clean and well maintained place. We liked the modern Fitness Center and the Yakuzi. Rooms were very big and even had a door between kids room and patents room. Very comfortable beds. Breakfast was prepared for us fresh and according to our preferences. Lots of shops and restaurants are located within walking distance. We'd recommend the Long Horn Steak house.

    Stayed in September 2022

  • Reviewed: 3 September 2022

    10
    Great stay. It exceded our expectations.The cleanliness and comfy rooms really made a difference .
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    The position of the AC in the bedroom. You can't adjust the vents and the air blows into your face when you are in bed.

    The hotel and the room was super clean and the staff was really attentive and helpful. The beds were super comfy. Although they were quite booked, it was pretty quiet throughout the corridors and in the hotel public areas It was well situated. It had nice indoor and outdoor sitting lounges. Nice breakfast-lots of choices-omelette station too. Hand sanitizers and wipes were available in all high traffic areas. Free parking was a plus.

    Stayed in August 2022

  • Reviewed: 30 August 2022

    9.0
    we had a primarily enjoyable stay
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    We were placed in a room near the restaurant ventilation fan that cycled on and off about once an hour, all night….😩

    the location of the property was just what we needed to visit with family

    Stayed in August 2022

  • Reviewed: 27 August 2022

    10
    great stay. probably one of the better hotels I’ve stayed at with my family. the rooms were clean. the staff was friendl
    • Leisure trip
    • Family with young children
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    close to lot of things. friendly staff.great price

    Stayed in August 2022

  • Reviewed: 22 August 2022

    10
    Exceptional
    • Business trip
    • Group
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    wrote off the amount more than the one that was specified when booking, did not pay attention immediately, unfortunately.

    lovely hotel, breakfast was great, great staff, clean and smells good in rooms and grounds. I recommend this hotel.

    Stayed in August 2022

  • Reviewed: 21 August 2022

    9.0
    Great staff, location. and breakfast.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    replacement of towels each day wasn't done

    location and cleanliness

    Stayed in August 2022

  • Reviewed: 21 August 2022

    8.0
    very good overall
    • Leisure trip
    • Group
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    not enough parking

    great location! clean and a very good breakfast

    Stayed in August 2022

  • Reviewed: 8 August 2022

    9.0
    very pleasant amd comfortable
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    very convenient, clean and easy access

    Stayed in August 2022

  • Reviewed: 15 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    The only issue we had was the parking was confusing and then getting back to our room was even more confusing.

    The hotel staff are very courteous and the complimentary breakfast in the morning is superb. The rooms are clean and spacious as well as being very comfy. The hotel has a great location around many shops and restaurants. Again not enough can be said about the breakfast from the omlette station to the fruit bar and all other options just amazing. We had a great stay.

    Stayed in June 2022

  • Reviewed: 27 June 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Price for mid week say was too high .

    Beautiful contemporary decor. Clean classy establishment. Bar tender and chef from the back of the kitchen are exceptionally friendly and accommodating. Food was delicious.Check in staff also helpful. Nice friendly manager keeps place running smoothly. Great location. Walking distance to Starbucks Ben and Jerry grocery store etc. Great base camp.for road tripping to Boston Newport RI New Haven Hartford Proovidence etc.

    Stayed in June 2022

  • Reviewed: 20 June 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 2 nights

    Breakfast was exceptional. Also, our late arrival was accommodated and facilitated.

    Stayed in June 2022

Showing 76 – 100

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