243 West 55th Street, New York, NY 10019, United States
#244 of 408 hotels in New York
Guests' ChoiceBased on 505 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
9.4
Facilities
7.7
Staff
8.9
Value for money
7.8
Free WiFi
8.4
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End of dialog contentReviewed: 20 March 2024
Alexandra
United Kingdomheating was not getting warm , but as it was late at night i did not raise the concern
nice clean room and lovely bedding quiet
Stayed in March 2024
Reviewed: 10 March 2024
Chris
IrelandBit of confusion at check in and staff needed to call my room phone late at night after a long travel from Ireland. Definitely wasn't ideal.
Good location, nice comfy bed, room size pretty decent for New York and a good price.
Stayed in March 2024
Reviewed: 6 March 2024
Alan
United KingdomRoom did not have any outlook. But from a positive viewpoint, it was quiet in a noisy city.
Room was very clean and comfortable. Bathroom looked as.if it had been upgraded recently.
Stayed in March 2024
Reviewed: 6 March 2024
Christian
United StatesNo cappuccino machine
Rooms are well decorated and functional
Stayed in March 2024
Reviewed: 29 February 2024
Celeste
United Statesroom was too hot, we couldn't get the thermostat to adjust to a cooler temperature
Stayed in February 2024
Reviewed: 22 February 2024
Katrina
United StatesNothing, it exceeded my expectations.
The beds are comfy, the hotel room was clean, comfortable, great shower and bathroom. The staff are so friendly. Close to everything!
Stayed in January 2024
Reviewed: 4 February 2024
Celeste
United StatesLocation
The staff at the front desk were excellent and accommodating. We ended up making a mistake on our booking and they were very understanding and helped make an awkward situation, a great one
Stayed in January 2024
Reviewed: 29 January 2024
Nicolas
ItalyThe magnetic cards for elevator and room were a disaster. The hotel told us that they are aware of the issue and working on it….
Room size and very nice bed. By thexway a few days before arrival i was told that Miderne hotel was not any more available and they put us in a sister hotel 1 block away the Ameritania
Stayed in January 2024
Reviewed: 22 January 2024
Mark
United StatesI love this hotel. It’s good location, clean and the amazing part of it, it’s all the staff members are all professional and nice. I want to thank Jeremiah who helped me checked in, Shay and Melvin assisted me when checking out. I will definitely come back. I highly recommend this hotel.
Stayed in January 2024
Reviewed: 19 January 2024
Christian
United StatesLack of facilities, but that’s not a “ must have” so I would sooner not pay for that.
Staff and location
Stayed in January 2024
Reviewed: 7 January 2024
Marianela
Costa RicaDon’t have view to the outside
Location Quiet Secure Guest room
Stayed in January 2024
Reviewed: 3 January 2024
Aimilia_p
GreeceIt is older than expected and definitely needs a renovation and a deep cleaning of the carpet in the room.
The staff. They all were so friendly and helpful with everything. The location. It is in the centre of everything.
Stayed in December 2023
Reviewed: 28 December 2023
Joel
GermanyOur room was on the ground floor, directly behind the reception area, which felt a bit close to the coming and going of all the guests and staff.
The location could not be better, especially for the price! The room was excellent and the bed was extremely comfortable. We always found the staff to be extremely friendly.
Stayed in December 2023
Reviewed: 28 December 2023
Lee
United StatesAfter showering, a lot of water splashes outside. There is no door to keep the water out. Also, I wanted a higher floor and they gave me a second floor.
The place was clean and small, but had a lot going for it. For the price, it's worth going back for.
Stayed in December 2023
Reviewed: 15 December 2023
Clark
United StatesFor $700/night we expected more. The room was very small, the bathroom was tiny but nice. Expensive hotels usually have bathrobes. The staff was not overly friendly, we were asked if we wanted a cab and he got us over priced private car instead. The lounge had a mediocre coffee machine again not up to expensive hotel standards.
The location was awesome. Practically next door to a grocery store with an incredible "deli" great for a delicious low cost meal. Close to other good restaurants and Broadway.
Stayed in December 2023
Reviewed: 11 December 2023
John
United KingdomWindows were blocked by a wall, no visible daylight in the room
Location excellent
Stayed in December 2023
Reviewed: 10 December 2023
Philip
United KingdomNo coffee and tea facilities in hotel room .
Location. The bed. Staff helpful and friendly.
Stayed in December 2023
Reviewed: 5 December 2023
Elana
CanadaThere is a pub across the street and it can get loud if your facing the road.
Location was blocks away from anything worth seeing. Staff are very friendly & helpful.
Stayed in December 2023
Reviewed: 13 November 2023
Andre
CanadaLittle pricy
The beds are the most comfortable we have ever slept in
Stayed in November 2023
Reviewed: 8 November 2023
Cook
United StatesNo complaints
Location was perfect for the event we attended. We didn't eat at the facility
Stayed in November 2023
Reviewed: 5 November 2023
Marcolp
ItalyThe room we booked was not available on the day of our arrival but it was assigned to us the day after. Considering the high price of the room we booked, we would at list expercted a kettle in the room
The staff was really nice and helpful. We would like to thanks Shay, Mel, Calvin and Estuardo for their kindness. Our suite was large and recently renovated with very comfortable mattress and pillows.
Stayed in November 2023
Reviewed: 5 November 2023
Juho
FranceThe room was on the ground floor, very dark and the window gave to a very narrow ventilation shaft, not even a courtyard. There could be some more lighting in the room. Too large furniture for such a small space. The room was clean but seemed very dated. No breakfast is served at this hotel.
Great location close to Central Park, Times Square etc. Every street in NYC is busy, but the room was very quiet. Friendly staff. Next to a great food market where you can buy breakfast.
Stayed in September 2023
Reviewed: 30 October 2023
Dawn
United KingdomThe reception area seemed a bit scruffy and I was so surprised when I got to my room.
Don't be put off by the entrance to the hotel and the reception desk. I had the most beautiful room on the fourth floor, and although facing the main road found it very quiet. My room was large, with a very comfortable bed and lovely shower. There was a sofa and writing desk as well.
Stayed in October 2023
Reviewed: 19 October 2023
Raimonda
United KingdomBooked the taxi via Reception guy who referred us later to a doorman. We didn’t tip him ahead and in the early morning to go to airport we found out that they didn’t book us a taxi. We couldn’t believe it! I think is absolutely not acceptable such behavior and it’s a shame as rest of it we liked very much.
Amazing hotel 6 min walking distance to Time sq. Very clean, towels every day changed,comfortable bed. Reception lady super nice. Checked us straight away 3 hours before check in. Nice facilities to make coffee or tea provided by hotel.
Stayed in October 2023
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