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Reviews of aha Alpine Heath Resort 4 stars

Off Cavernberg Road, 3354 Bonjaneni, South Africa

#3 of 3 hotels in Bonjaneni

Guests' Choice

Review score

Based on 1980 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 23 April 2024

    10
    We enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 2 nights
    • Submitted via mobile

    The view was stunning and the entertainment at the pool was great.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Memorable experience
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 4 nights
    • Submitted via mobile

    The Saturday housekeeper's bad attitude and inability to clean almost ruined what had been an otherwise splendid experience. Supervision of the chalet ceaners is required.

    The upgraded Bosch hob, oven, microwave and fridges in the chalets were a pleasant surprise. The kids also got to enjoy the free horse riding around the playground, and Richard made them feel comfortable and confident on the horses. The views are still a beauty to wake up to daily.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    My stay was enjoyable we ended up extending with one day because my family was having so much fun.
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 2 nights
    • Submitted via mobile

    They just need to cut the grass from room 53

    The place was super clean,friendliness of the staff members and the fun activities planned for both kids and adults. We had so much fun and ended up extending our stay with 1 day

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Exceptional, beyond expectation, definitely going back.
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 2 nights
    • Submitted via mobile

    The chalets need air conditioning for the warmer months. They ought to be a shuttle (golf cart) to and from the chalets.

    Beautiful setting. Lots of activities every day. The evening vibe at the square at the reception was amazing with live music, etc. the chalets were extremely comfortable.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    HIGHLY RECOMMEND
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 2 nights
    • Submitted via mobile

    They could add some Netflix or so. Kitchens need some oven dishes to prepare meals.

    Magnificent views, peaceful surroundings, great facilities, friendly staff, secure. Comfortable apartments. Apartments serviced daily, A lot of entertainment for kids, so they never got bored.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Chalet
    • Stayed 3 nights
    • Submitted via mobile

    bathroom sink was clogged

    Staff attitude was exceptional

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    No disappointments
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Pillows

    Location

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Food, scenery, facilities etc

    Excellent

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 2 nights
    • Submitted via mobile

    The room could do with alittle maintenance. Fridge had a bad odour which staff did sought out. Bathroom shower blocked. Lights not working which they did fix after told.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Safe and happy
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Place smelt bad when we entered, no air con in the lounge area. Fridge tray was broken. Restaurants extremely poor service. Food took long. Had no fried chips.

    The place was absolutely safe and great activities

    Stayed in March 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 4 nights
    • Submitted via mobile

    The View and the resort has a lot of activities

    Stayed in March 2024

  • Reviewed: 10 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful place to stay. Loved the peace and tranquility. Good facilties with friendly and helpful staff Chalets are neat and cosy. The highlight was the horse riding. A lovely place to recharge, and relax enjoying the nature. Overall loved our stay 😊

    Stayed in March 2024

  • Reviewed: 6 April 2024

    7.0
    Nice family orientated resort with beautiful scenery
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 1 night
    • Submitted via mobile

    The chalets get very hot during the evenings, had to sleep with the windows open. Would suggest to go only in winter colder months as there are no aircons in the chalets, only fans which don’t cool the rooms down enough

    Safe for the kids to play

    Stayed in March 2024

  • Reviewed: 5 April 2024

    10
    Excellent family destination for the perfect holiday break.
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 2 nights

    The only negative was the roads need to be improved on the entrance to the resort and I would prefer if the people begging / selling souveniers were not on the road to the resort.

    Check-in was smooth and efficient with friendly staff. Facilities are great and ideal for a family with a variety of activities for the children. A bonus is the convenience store which has most day to day items for self catering.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    A perfect place to unwind.The staff was very friendly and I must say the entertainment manager is really doing a great j
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 4 nights
    • Submitted via mobile

    None

    Everything about the property

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Had an amazing time. Would definitely go back
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 4 nights
    • Submitted via mobile

    Chalets were a bit snug. More kitchenware would've been nice.

    The entertainment, facilities and activities

    Stayed in March 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 3 nights
    • Submitted via mobile

    The units we booked all had an infestation of fruit flies.

    Activities and amenities. Beautiful views

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Great stay and highly recommended
    • Leisure trip
    • Group
    • Deluxe Chalet
    • Stayed 4 nights

    Just the markings or sign-posts on the trails were not very clear.

    Great facilities and lots of activities to keep you occupied throughout the day. Accommodation was clean and neat. We had an incident with one of the meals, but the kitchen staff were very helpful and gave us a complimentary meal. Great customer service.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Nice weekend away
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 3 nights
    • Submitted via mobile

    There we hundreds of flies in our unit throughout our stayed. It's the only thing that spoilt our stay

    It's a lovely family resort. We enjoyed the entertainment and activities. Room 17 had amazing views.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 4 nights
    • Submitted via mobile

    Superb location, amazing views. Very good breakfast. Short drive to the Royal Natal park (~30 minutes). My son loved fishing at the lake (catch & release).

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Diner/food options could be better. Buffet ran out some main food items when we got there, other food was cold even though we were arrived at the restaurant early. First room was not cleaned properly and had a weird smell so we requested to be moved.

    Family friendly, location is good, views are great. Good activities for families and kids.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 1 night

    I believe the food needs an upgrade. Been to resort a few times. Again loved it. However the menu and food is basic. The standard of food prepared on site is average. 'Nothing to write home about... People who travel from far to visit you would appreciated delicious food - even if on a separate menu giving guest the option of fine dining or just great tasting food.

    Everything

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 1 night
    • Submitted via mobile

    Very beautiful area. Wished we stayed longer. Will definitely visit again.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was very limited could have little more variety in Breakfast like flapjacks and waffles for the kids.

    The ever friendly staff always being so friendly and helpful

    Stayed in March 2024

Showing 1 – 25

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