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Reviews of Andaluz Boutique Hotel

101 Twelfth avenue Morningside, Essenwood, 4001 Durban, South Africa

#66 of 85 hotels in Durban

Guests' Choice

Review score

Based on 107 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.4

  • Facilities

    7.3

  • Staff

    8.0

  • Value for money

    7.1

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Showing 1 – 25

  • Reviewed: 14 August 2023

    6.0
    Pleasant
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness of the rooms

    Staff was great and the manager himself was taking care of everything The breakfast area is very nice.

    Stayed in August 2023

  • Reviewed: 10 July 2023

    8.0
    comfortable stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    more spacious parking

    breakfast was great

    Stayed in July 2023

  • Reviewed: 11 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    They gave us a room without pillow cases. We had to ask them to fit. Also tub in bathroom was not connected. Very old couches in living space. Balcony not tiled.plug points not working . We also checked in quiet late but had to wait for room as it was not ready.

    Location is good

    Stayed in June 2023

  • Reviewed: 26 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    They need a air conditioner in the eating area

    I loved the peace and quiet. You couldnt hear your neighbours and you can see the view of the ocean from the top floors. There is a salon on the ground floor which helps when you want to look good before you paint town red. When i checked in, i was met with a warm welcome and they showed me the my room . I love that

    Stayed in March 2023

  • Reviewed: 6 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Property doesn’t seem to be well maintained & their breakfast can be improved

    location

    Stayed in January 2023

  • Reviewed: 14 December 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    Linen was not clean

    Staff very helpful.

    Stayed in December 2022

  • Reviewed: 7 December 2022

    7.0
    Loved it, would definitely go again!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The room, while being spacious and clean and otherwise nice, felt like it was unfinished. Some basic amenities were missing, like the fridge, hairdryer, box of tissues, and a towel rack. The hotel did have slight renovations still being done, so I suspect this was the reason for that. The WiFi was also very slow. Breakfast also wasn't the best, and had very little variety to it. They did make amazing scrambled eggs though!

    The staff were great, they let us use the space available at the hotel. Despite it being late many nights we were able to bring our guests over and make use of the empty spaces on the property. They were also very accommodating with our times, they allowed us to check in early and check out late.

    Stayed in December 2022

  • Reviewed: 21 July 2022

    6.0
    Pricing does not justify what is supplied.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    sheets not fitted, it pulled of bed. hot and old water settings swopped. no hairdryer. Leaking tap had plastic container underneath.

    location was great in terms of my appointment

    Stayed in July 2022

  • Reviewed: 3 May 2022

    8.0
    I was happy and adequately satisfied 😌
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room had only a limited number of Dstv channels.

    The room was really nice and clean although the hotel was still under renovations. Staff was very friendly.

    Stayed in April 2022

  • Reviewed: 21 December 2021

    7.0
    Good
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The fact that, on the first day our room wasn't cleaned

    Your interior was great and you gave us a very warm welcome. Also, your hotel is close to Florida road, which is great because it's closer to almost every shop. Thank you guys

    Stayed in December 2021

  • Reviewed: 29 November 2021

    8.0
    Best place to stay in Durban. Staff are so welcoming and the manager is super friendly
    • Business trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in November 2021

  • Reviewed: 25 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No break fast and limited TV channels

    Clean and friendly staff

    Stayed in February 2024

  • Reviewed: 3 February 2024

    5.0
    Ok
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Reception staff

    Breakfast was awesome

    Stayed in January 2024

  • Reviewed: 12 January 2024

    10
    Lovely
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    💯

    Stayed in January 2024

  • Reviewed: 3 January 2024

    10
    Exceptional
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No bar fridge in our room

    Location and convenience also the room size is amazing

    Stayed in January 2024

  • Reviewed: 2 January 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not impressed at all The bed base was broken The facility is still under construction was sneezing from the dust No network in the facility their wifi didn't even work

    Stayed in December 2023

  • Reviewed: 30 September 2023

    4.0
    waste of money
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Yoh! 1. Room was not properly cleaned. Trash from what I presume is previous guests was not taken out. Bin we was full.. 2. Floors weren't sparkly clean. Debris was visible and walking barefoot felt uncomfortable 3. No she- bin in the room or bathroom. 4. No extra toilet paper roll was provided. We found half a roll and once it was finished, there was no other option 5. The bathroom didn't have a toilet brush. The toilet seat wasn't properly fit and hence uncomfortable. The bath tub couldn't be utilised as it wasn't connected to the water reticulation system. All plumbing works seems to have not been complete in the room. 6. All issues with the room were raised and the manager on duty made it sound like it's a one person's fault and I think that is not fair. 7. Artificial grass on the balcony also seemed to not have been fixed completely or neatly. For R1990, this wasn't worth it

    Perfect location. Close to the nearest restaurants and bars, beachfront etc.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    10
    Great place, really helpful owner
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    One staff was very adamant about a situation we had and refused to help until about 2 hours later and the owner help. However that was the only thing. Everything else is perfect

    I was fortunate and got to speak to the owner directly and he was very helpful. The place is just great

    Stayed in July 2023

  • Reviewed: 9 September 2023

    10
    I would recommend this hotel to all my family and friends
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, everything was to my liking

    Breakfast was excellent and the staff friendly, helpful and efficient.

    Stayed in September 2023

  • Reviewed: 3 July 2023

    3.0
    Stay was below average. Had to check out early.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights

    Cleanliness is average, there was a cockroach in my room, stains on bed sheet, no Wifi, my room didn't have a bar fridge (had request for one), little room ventilation.

    Stayed in July 2023

  • Reviewed: 29 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in June 2023

  • Reviewed: 29 May 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No fridge in chosen room. Had to request they get from another room. Lights were broken. No telephone to call reception. Door and shower handle broken (not installed properly)

    Location

    Stayed in May 2023

  • Reviewed: 10 May 2023

    5.0
    Andaluz Boutique Hotel
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    the WiFi didnt work nor was there signal to the TV. also there is a lack of sinage on where to enter

    Stayed in March 2023

  • Reviewed: 11 April 2023

    3.0
    Checked in our room had big cockroaches, changed room there was no hot water, the TV didn't work.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was horrible Dirty rooms Dirty pool Working not tv

    Just the location and the bathroom . Nothing else

    Stayed in April 2023

Showing 1 – 25

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