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Reviews of First Group Margate Sands 4 stars

William O Connor Drive, 4275 Margate, South Africa

#72 of 379 Holiday rentals in Margate

Guests' Choice

Review score

Based on 954 apartment reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    8.4

  • Value for money

    8.4

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 25 March 2024

    8.0
    Enjoyable and comfy.
    • Leisure trip
    • Couple
    • Superior Three-Bedroom Apartment
    • Stayed 3 nights

    The noise of the aircon.

    The location was great. Heated pool we enjoyed.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night

    Not a deal breaker,but to pay for parking and then walk up to the car and park the car in a selected parking slot.

    Margate sands is set across the beautiful margate beach.With Mozambique and wimpy restaurants right accross the road.This is a lively area in maragte.One thing that i really appreciated this place for was the heated pool.This is definetly a winner,as we could swim in any weather.Reception staff were all so pleasant.

    Stayed in January 2024

  • Reviewed: 11 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The cleaners did not clean the room properly. We had to rehash the dishes. The came out of the machine dirty.

    Everything except for the cleaners that cleaned our room

    Stayed in March 2024

  • Reviewed: 28 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The rooms were not clean, the was a lot of noise and people were throwing food into the pool. The generator wasn't working and we weren't informed so we arrived to no electricity and were staying on the 4th floor. The next day the generator was still not working and we were not informed. They did maintenence for cockroaches while we were there so they told us that the cockroaches would come out... the kids playground had few broken parts and the trampoline was out of order.

    The location to the beach was good, the pool was warm and we really enjoyed that

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Stay waz good but this thing of paying for parking is a red flag
    • Leisure trip
    • Group
    • Superior Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Paying for parking, I booked for the whole 8 people obviously we were coming from different places, using different cars, why do I have to pay for other cars to park

    It can be nice if the break fast could be served

    Stayed in January 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It would have been more fun if it had it own bar, but it OK course there are open areas close by

    Almost everything

    Stayed in February 2024

  • Reviewed: 19 February 2024

    7.0
    Great stay , needs some improvements
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Needs more security in the complex and poolside. No generator at night from 11pm till 5am.when you on holiday is not on. Pool should close at 12 not 22. Main bathroom roof was broken and kept lifting.

    Very friendly staff . Always helpful.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The TV's did not play till I called next day in the morning to ask for someone to fix but please next time check TV if they play before visitors arrive.

    Yoh the Apartment was so lovely n the seaview

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    It was nice but the blankets were dirty and our couch had a little bit of a smell
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The fact that our room was not yet ready by the time we wanted to check in

    The heated pool

    Stayed in December 2023

  • Reviewed: 12 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    We could not have a braai. Booked a gas braai. All three were not working. Then staff they had no gas. We had to use oven because it was so late.

    Facilities were good. Enjoyed the weekend.

    Stayed in February 2024

  • Reviewed: 26 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The pool and 1 lady at the reception who was very helpful and kind to us

    Stayed in January 2024

  • Reviewed: 26 January 2024

    7.0
    Rooms were clean, location was good, just the bathroom taps need attetion.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 4 nights

    THE BATHROOM TAPS NEED MAINTENANCE.

    CLEAN AND GOOD LOCATION.

    Stayed in December 2023

  • Reviewed: 15 January 2024

    7.0
    Stay was good heated pool good
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Check in time could be 2 pm rather than 3 pm

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    a lovely relaxing holiday
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    housekeeping ate some of the food we had cooked for supper. they keys didn’t have a disc to enter the mall in the building.

    close proximity to the beach, safe, spacious rooms

    Stayed in January 2024

  • Reviewed: 13 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There is no safeguard in the pool

    I like welcome pool party, the sea view

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Poor facilities

    Staff excellent

    Stayed in January 2024

  • Reviewed: 4 January 2024

    8.0
    Great place, bad customer service
    • Leisure trip
    • Couple
    • Superior Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    I waited a long time for the room to get clean. Only was ready after 15:20 Not one towel was put in our apartment. I called house keeping. They said they will bring it. I waited an hour then called again (no answer) then again(no answer) . I had to go down to reception to ask. After 20mins a lady came to tell me that there's no towels available, the towels are still getting dried. I told her it's unprofessional as I just checked in and waited 1.5 hours for a towel. She then asks me if I want to bath now, that annoyed the helll out of me. I still waited 10 more mins for a towel. She said she had to make a plan like she did me a favor. Very disappointing. Was my husband's birthday, we went to the beach, we shouldn't have to wait so long to have a bath. Housekeeping is very poor, we waited for the room and towels. They ruined our mood

    I booked the 3 bedroom apartment. Had a nice view of the beach. Cute bar area. Very spacious. Good size kitchen

    Stayed in January 2024

  • Reviewed: 30 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No game room as advertised.Need to upgrade

    Amazing location and accommodation was great!! Love the heated pool

    Stayed in December 2023

  • Reviewed: 24 December 2023

    7.0
    It was a short but pleasant stay
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The parking

    Location was central

    Stayed in December 2023

  • Reviewed: 23 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Housekeeping cleaned the apartment and didn't provide towels afterward. They no longer have an indoor play area for kids.

    The apartment has almost everything you need in it. The beds are comfortable. The pool was great and was kept warm and clean. Great views. .

    Stayed in December 2023

  • Reviewed: 18 December 2023

    9.0
    It was very nice can’t wait to visit again
    • Leisure trip
    • Couple
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in November 2023

  • Reviewed: 11 December 2023

    9.0
    It was fantastic, our Porters are very helpful everything is available that we needed.
    • Leisure trip
    • Group
    • Superior Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Location is good, we prepared our own breakfast

    Stayed in December 2023

  • Reviewed: 24 November 2023

    8.0
    Awesomeness
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I wish they can do pest control from time to time more especially in summer....but that doesn't take away that it's a good and wonderful place to be at.

    Friendly welcoming staff from the security to the administration , the fact that it's nearby restaurants and of course the sea view👌 and ohh the welcoming dance from the staff by the pool, we had fun...

    Stayed in October 2023

  • Reviewed: 13 November 2023

    7.0
    Stay could have been better
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Pool was not very warm ...I suffer with arthritis and was looking forward to the warm heated pool like my last experience...TV was not working...shower in tub was not spraying well ...less pressure...booked December and would be very disappointed if I'm faced with the same discomfort

    The comfort iof beds and kitchen was clean

    Stayed in November 2023

Showing 1 – 25

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